Everyone is so professional and the wait time is minimal. Very thorough care and convenient…read morelocation. I had a great experience with Dr Johnson and a procedure. Great results. I highly recommend this Orthopedic Surgeon and the whole Practice.

Anytime I have pain, this is my go to and my Doctor is really good. The place is very clean and…read morethey are always professional. I went in pain and came out feeling much better. Thanks Dr. M!! His office nurse, X-ray tech and the man who gave me the spot was very nice.

Saw Dr. Maddox for multiple surgeries due to finger surgeries--fusion of distal metatarsal. The…read morequality of care provided by D. Maddox and his team is second-to-none! His office staff move quickly but in my experience, have always been flexible, welcoming, and efficient.

I had procedure on neck joint yesterday, Dr. Downey and his procedure team did a excellent job. I…read morehave been going to him for years. Dr. Downey is a Christian and experience doctor that i trust . all his staff does excellent job. I am feeling better since yesterday already. God bless Dr. Downey and staff

This bunch will run you through without a doctor ever having a conversation with you. It's not how…read moreprocedures on a spine should be--a doctor should sit down and explain what the problem is and give me options. That never happened--I didn't see a doctor until I was laying face down on a table.. didn't know what the problems were.. didn't know what the procedure was going to be.. nothing! I refused and walked out and made an appointment with an actual doctor who has been great. Stay far away from this place

I always have great visits to Southlake Orthopedics! Friendly staff, clean environment and a very…read morecaring doctor. Who knew at 40 you fall apart and need doctor for everything on your body! Dr Grantier is awesome! He always take care of my needs and very professional.

Doctors are excellent, but the support staff and billing process have been extremely frustrating…read more I received a "First and Final Notice" for a bill more than two years after my visit. Despite multiple attempts, I have been unable to reach the billing department. When I called the office for assistance, they were unable to help and simply transferred me back to billing, where no one answers the phone. To make matters worse, the note on the bill threatened collections. I attempted to pay the balance online, but the Phreesia payment system froze and would not complete the transaction. At this point, I have tried every available option: The billing department does not answer calls. The office staff cannot answer billing questions. Calls are routed back to billing with no resolution. The online payment system is not functioning. The physicians may provide good care, but the administrative and billing experience has been unacceptable. If patients cannot get answers to billing questions or make payments through the available channels, there are serious organizational issues that need to be addressed. Unfortunately, this experience has earned a well-deserved one-star review..

I've had three outpatient procedures with Southern Pain Specialist. Dr. Varley is excellent and his…read moretechnique is truly incredible. That and something funny. He looks like Tommy Chong. LOL Dr. Varley and all his staff are compassionate and very easy to talk too. Either Online, Portal Use or Calling in making appointments, paying bills, Etc., is very easy. Southern Pain Management offers all the traditional pain/nerve blocks, Radio Frequency Ablasions, Etc; Several new innovative procedures including Ketamine infusion treatments at affordable cost to patients. The science of Ketamine Infusion makes too much sense for insurance companies to my help pay for such a thing. They would much rather pay for pain medicine. To my knowledge insurance pays ZERO MONEY for Ketamine Infusion Treatments. Hunter Chatham, CRNA manages all IV Theropy, he too is excellent, professional and compassionate. You can't go wrong coming to Southern Pain Specialist

I have been seeing Dr. Varley for several months and am very happy with the care I have received…read morethere. He was the only doctor in the Birmingham area who was willing to refill my implanted pain pump. Before finding him, I had to drive to Slidell, LA every month to have it filled. He and his staff work together as a team. It is comforting to see teamwork in one's medical care. They are also very good at what they do, and each one plays a part in your care. I have suffered from hip and thigh pain since I had a defective hip replaced with a non-defective one. I thought that the pain was caused by all the surgery. Thank goodness Dr. Varley had other impressions. He discovered that the pain was emanating from my spine and that Radio Frequency Ablation (RFA) was the solution. I had been having it performed on the other side of my spine for several years, with good results. Walking without pain is truly amazing, after suffering with it for so many years. I highly recommend Southern Pain Specialists for anyone with back/spine problems.

Absolutely love my GP, Dr Stephen Bell. He is thorough, caring and so knowledgeable. His staff is…read moreresponsive and makes you feel that you matter. Kudos to everyone on the team!

This was my first time visiting at this facility and from entering the doors, checking in and being…read moreseen was less than10 minutes which is awesome. I met with Dr. Courtney Gregory and she and her team were great. My visit was almost like a consultation to see how to proceed for the next visit. Once she asked her questions I went down to the 1st floor for labs. The nurse was able to get blood on the first try which is always a plus especially when you have small rolling veins. Glad I was referred to them.

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

I think most people dread going to the doctor, Especially if they have physician they are not…read moreexcited about. That's exactly where I'm at. I'm trying a new doctor. Dr. Neil Meadows is excellent. This 119 facility is now Complete Health by UAB. This facility is really loaded. It's a smaller version of Kirkland Clinic and it appears they do it all. For those whom don't know, this was formally One-Nineteen by St. Vincents.

The medical care was adequate. However, the facility over charged by $300+. We contacted the…read morefacility and they admitted that they overcharged by the $300+. The procedure was in September, it's now February. Every time we contact the billing department, we get lied to saying that they have sent a check out to us. Additionally, the billing department is only available 2-3 days per week. I would NEVER use this facility again. I will be contacting the appropriate agencies and reporting this as fraud.

Took my doctor several weeks to get all the referrals set up for a procedure. Then as a chronic ill…read morepatient I had to get clearance from my medical team prior, which took several weeks and multiple trips. Arrived day of the procedure & checked in and paid my copay, then 15 minutes prior to my procedure I was called in to the hallway where they wanted me to pay additional money. As it seems they discriminate against people who's been injured in an accident. Even though you have insurance to cover the procedure, they refuse to accept it, even after the insurance company has pre authorized the procedure, seems they want you to pay the full cost, instead of accepting what insurance company is contracted to pay. They wasted weeks of my time, and put me at severe risk being off my medication to only refuse to allow me yo undo my scheduled procedure with my orthopedic surgeon, because they wanted more money for the operating room costs. I will never use this facility under any circumstance, and have retained legal counsel to represent me in a discrimination case in this matter, to hopefully hold them accountable, to ensure that nobody else has to endure the same discrimination or abuse this organization put me through. My doctor & legal counsel even contacted them the morning of this incident, and was told that's their corporate policy, but somehow they failed to provide me or my doctors any information regarding this policy, so they could have scheduled me at another operating room location, which accepted BCBS of Alabama, and don't discriminate against you because you're an accident victim! I'm going to post this information on our Ministry page & will be updating on our website, as well I will be doing a special podcast to our Ministry viewers, to help bring awareness to many who are unaware, or who have experienced this type of abuse by this organization. Sincerely, Pastor Dan H.