This location opened January 2024 and we were one of the few new families. During our tour, the OWNER hyped up the many services the school offered - & after filling out required enrollment forms, we were absolutely misled from the information from the tour to actually being enrolled. No lunch meal was provided to my son, the sudden change of operation hours, & my son (2 y/o) engaging with older kids that was not his age group all because of due to low enrollment. If that is the case, then a lowered tuition fee would have been reasonable if they can't meet their promising services to families.
Attempted too many times contacting the OWNER & DIRECTOR of these concerns and they have both been UNRESPONSIVE - it would take days, if not weeks & follow ups to get their attention.
All to say, proceed with caution - the OWNER, Deanna & DIRECTOR, Brittney are very passive AND experts at ghosting when it comes to conflicts and/or resolving issues - at least in our experience.
Tip for parents CONSIDERING this daycare: their policy is really vague and their parent handbook policy is covered with "we can change our policy at any given time" so be aware that they can quickly change whatever they need to do in their favor to which can leave parents like us really unhappy with the steep tuition they require.. if I can leave 0 stars, I would. read more