Waited 2 weeks for an appointment and then showed up and no one was there. Called Chelsea and she…read moresaid she had family emergency and couldn't call me because she had also broken her phone. House had beer bottles all over the yard. She offered to reschedule but didn't even offer a discount for the inconvenience. I said no thanks.

From the owner: Cage-free grooming, Kennel-free grooming, Dog baths, Grooming, De-shedding, Nail clipping, Pet…read morecare, Pet sitting, Pets with special needs

Christie is extremely caring for each and every dog. Lots of play area and very nice facilitiesread more

Christie's is the BEST! Bubba loves playing with his friends all day! I'm very picky about who…read morewatches my only child and wouldn't go anywhere else!

I take my Shih Tzu's often and never experienced anything but GREAT CARE!…read moreThey Love on my Babies as their own!! Very Reasonable Price!!

Ashley is a wonderful pet sitter. She's responsible, courteous, and pleasant with the owner and…read morecareful and loving with pets. My cat needed medication and it was no problem for Ashley. She played with my cat and sent photos each day that I was away. In addition, she's respectful of the owner's property.

Michelle was nothing short of amazing! She was kind, understanding, gentle. I don't think I'd take…read moremy pup anywhere else

Michelle did an amazing job! Her shop is clean, professional, and also much more comfortable than a…read moretraditional grooming salon. She let my dogs have full run of her shop and treated them like her own pets rather than locking them in crates after she finished. And did I mention they look gorgeous? She did a fantastic job and I can't wait to come back!

Had a marvelous groom of my new German Shepherd needing one forever. I did have to wait a while…read morefor the app't. I had to leave a deposit that was taken out of my fee. The groom took 3 hours! Zelda looked terrific, like another dog! I highly recommend. This was the 1st groomer that ever called me back. Country Barking Lot never did

New Dog Daycare in Eldersburg . My dog Jasmine is a rescue who needs socialization and loves other…read moredogs . So I take her one day a week and she has a blast . So clean they have an indoor and outdoor play area . She has made so many new friends and is so happy . She cries when I pull in the parking lot and just runs in and jumps into the owners arms . This place is so clean and no crates . Jasmine loves playing with new friends and come home happy & tired . Perfect play day . Michele the owner is so welcoming and her staff Alexis & Rosa take pictures of the dogs playing all day long so every morning I check out Facebook and view happy happy dogs .. Thank you for loving my dog as much as I do

From the owner: Waghouse Dog Daycare is a fun, safe, and interactive CAGE FREE environment for your dog to get…read moreexercise, socialize and play-away their energy during the daytime. We offer multiple indoor play areas, where dogs are separated with consideration made for personality and safety to ensure the most comfortable and beneficial play for all dogs. We have one outdoor area where dog groups are rotated in and out of during the day to get fresh air, play and go to the bathroom on our sanitary astro-turf. We believe a tired dog is a happy dog and that playing at daycare helps them listen better and behave better for you at home. We take pride in treating your dog just like family and continue the love and care that they receive from you at home.

Typically, the staff is great, very friendly, and competent but today I was charged wrongfully…read moretwice for my crickets. The first time the cashier had accidentally scanned the code below mine and I got the refund. When I checked the receipt again, I saw she charged me for 15 large crickets when I purchased 15 mediums. It's only a dollar-and-a-half more, but I get crickets everyday so that dollar-and-a-half more adds up. Make sure to get your receipt and check it for accuracy.

I thought the customer service and store were HORRIBLE! I highly recommend you go ELSEWHERE!…read more My wife, Lisa, is in home hospice because of pancreatic cancer with not very much time left. She enjoys her bedside 5 and 31/2 gal aquariums to watch the fish and take her mind off things. Unfortunately, 3 goldfish we have had for about 5 years died in our 5-gal. tank, so I wanted to replace them fast for Lisa's sake. I went to the Petco in Eldersburg thinking a popular nationwide chain store was the best place to buy them. I spoke to a rep and selected a small coby cat for Lisa's 3-1/2 gal. tank. I then asked for the 3 replacements of fantail goldfish and explained the situation. She said she had to check something, then returned a few minutes later. She said the mgr. told her she could not sell the goldfish to me because the 3 goldfish (and no others) should be kept in at least a 10-gal. tank and would not survive in my smaller aquarium. I explained that I have had aquariums for nearly 60 years since childhood and have never heard that. Fish will only grow as large as the size of the tank will permit. I used the example of plants only growing as large as the pot for the same reason. I also said that my last 3 goldfish did very well in 5 gal, with the 3 other fish for the past 5 years (6 total). She just would not listen to me. I got the strong impression that she frankly didn't care what I said. The conversation was very civil, but most frustrating and unsatisfying. So, I went to look at other fish that would meet the rep's 5-gal size parameters that might quickly satisfy Lisa somehow. I found the prices to be very high, and two whole sections of aquariums were dark and quarantined which offput me with that large amount of dying or sick fish. I waited over 40 minutes for the rep to return, seeing her helping one other customer with fish for all that time. No saying "I'll help you shortly" or asking another rep to help me even though I saw several other reps wandering around the store who just pretty well ignored me. Having spent nearly an hour, I gave up. plopped my coby on the counter and told the cashier that I could not wait for almost an hour to buy 4 fish. I then found out about another area "small business" pet store and visited there in order to hurriedly provide my wife some much-needed tranquility. Customer service and store appearance was WONDERFUL. They guided me immediately to the aquarium section, stood by all the time it took to make my selections, helped with questions promptly and knowledgeably, and quickly gathered the fish for my purchase. I asked about the so-called tank restrictions, and he agreed exactly with what I tried to explain to the Petco rep. about size of tank limits the growth of fish Unlike Petco, this store was clean and not smelly, and better organized. My costs were about 25% less than Petco, with much healthier fish. I will be writing a favorable review as soon as I post this horrible one about Petco. I WILL NEVER go to Petco again! For a $3 billion company in annual sales, and nearly 1,600 locations - I cannot conceive the lousy service I got. How do they survive? NEVER AGAIN - and I am advising other "fish" seniors in our assisted living apartments to do the same and WHY! (as well as anyone else who might consider buying ANYTHING there for any pet!)

I took my 13 old dog to Dr Owen and she was AMAZING! Unfortunately, we had an end of life…read moresituation with her. Dr Owen and all of the staff were wonderful. The perfect level of understanding and support. After saying goodbye to our sweet older dog, we adopted a puppy 3 month old puppy. We've taken her to see Dr. Owen for about a year now and she is just as wonderful with the puppy as she was with our Sr. dog. Can't say enough about her. She's great!

When my old vet died a year or so ago I decided to take my older dog to Eldersburg Vet. Big…read moremistake! When you first walk in the place you see the receptionist and sit in the waiting room. Then after waiting 30 minutes they take you back to your dog room. Then you wait another 30 minutes then the Vet comes in talks to you for 3 or 4 minutes then the doctor takes your dog out of the room your in to the back where the kennels are so you can't see your dog getting the shots or treatment they need while you are in front of them. Not transparent whatsoever. Then they gave me a bill for over $500.00 mostly for tests. I recently had a problem with my dog having an ear infection and they told me it could cost as much as $550.00 just for testing. I said no! I can't afford there REALLY HIGH PRICES especially for a vet who is definitely not transparent! I decided to go somewhere else.