I never write reviews, but this was such a bad experience that I really feel I need to. I made an…read moreappointment yesterday for them to repair my window AC unit. I specified the model number, BTUs, and the fact that it was an upper window installation. I had the person on the phone double check to make sure they do actually repair large units installed in upper windows. The person on the phone assured me they do. I was told I could have an appointment 8-11am today with Jorge, and got a text confirming that. I texted back requesting that Jorge call me in advance if he thinks my window AC unlikely to be repairable. I got no response so I assumed the text chain was unmonitored. I rearranged my day, got up before 8am, and waited. At 11:15am, no one had come, so I called. The person on the phone was very apologetic and said someone would call me back immediately to let me know when the tech would arrive. I rearranged appointments for the afternoon. No call. I rearranged more of my appointments for the afternoon. I called again at 1:30pm: same apology and promise. No call. I rearranged more of my appointments for the afternoon. I called again at 3pm: same apology, same promise. In desperation, I told them I was about to write a bad Yelp review. That's clearly the ONLY thing that made them bother to respond to me because, finally, at 3:15pm, Brenda texted me on the same text chain (so the text WAS monitored after all): "I am sorry for window AC we usually replace them do not perform repair." What??? They had confirmed that they DO perform such repairs. And even if the phone person had been mistaken, they KNEW they had made an appointment with me 8-11am. But no one had bothered to contact me to tell me anything! They knew I was calling again and again begging for a response. No one WOULD have contacted me had I not finally told them I was about to write a review. They are obviously totally unprofessional and don't care how much disruption and waste of time they cause their clients.

I didn't use them, but their professionalism and care when coming to do an estimate for me was…read moretop-notch. The price quote was excellent too, but we decided not to proceed with the project. However, I would use them if we ever decided to revisit it.

We've called this company a few times for both AC and refrigerator repairs, and each time George K…read more was the technician who came out. He has been fantastic to work with. He always shows up when scheduled, quickly figures out what's wrong, explains everything clearly, and gets the job fixed properly. George is knowledgeable, professional, and very friendly. It's hard to find someone this reliable and trustworthy these days. We're very happy with the service and would highly recommend both George and the company.

Another 5-star interaction with Eurus, they're simply the best. So knowledgeable and thorough. My…read morefirst time was for a microwave/speed oven, this time for AC, both times just top notch service!

Updated review after a very considerate conversation with Arthur:…read more Arthur showed his sincere concern and very professionally and personally apologized for the inconvenienced caused by the visit from Fusion HVAC & Appliance Repair. Amidst a time where many companies falter in customer service, not only did Arthur meet expectations, he exceeded in providing a solution to try and remedy the situation. He understood and acknowledged our fair response to the inconvenience caused and credited us back a very reasonable amount. If you want effective and speedy customer service, I would greatly consider using this company.

I used them to remove an old Friedrich window unit and install a new Friedrich unit. I had used…read moreBrooklyn's Best Air to install my old A/C, and unfortunately, they don't install window units anymore. This company is messy, and it was a disappointing installation to say the least. They did not do a good installation of the side panels, and I paid a lot of money for a job that wouldn't be acceptable to anyone. Also, the owner told me they'd haul away the old A/C, but they left it on the sidewalk and said they couldn't take it. Maybe it was a misunderstanding. What's most aggravating is the bad installation. I have to redo it. As a landlord, I have hired many people over the years, and this company is sloppy. They used tape on the side panels and no insulation! I have to call my contractor to redo the work. Hire someone better!

I have used the services of J&M two times. The first time was for the annual inspection where in…read moreone of our split units had black mold. They cleaned it properly and system has been working great. The second time I called them as the system stopped working. They came, diagnosed and repaired our system. I will use them again in the future and recommend them as well.

I needed maintenance on two split units. J&M gave me a quote for the job rather than by the hour…read morewhich I liked because it takes any mystery out of the equation. They beat the one other competitor I checked on price. Tony, the tech, was on time, courteous, unobtrusive and did a great job. I would recommend J&M both for performance and price.

Great service! They fixed my boiler and i can enjoy a warm bath in my home again, thank you air jetread more

From the owner: Air jet is easily accesible and professional in a variety of service's that you may require like…read moreinstalation and repairs etc.

I had a terrible experience getting my 2 MIDEA ACs installed by a person who said he knew the units…read moreBUT TOTALLY DIDN'T. The windows could not close ( a prime feature of these ACs), and they were completely unsecured - one almost fell on the floor as I was trying to tilt it to close the window. I reached out to several companies, quite wary from the previous experience. URBAN AIR HVAC, had a picture of the AC on it's site so I chose them. VLAD came that day, exactly when he said he would and competently reinstalled the units securely AND CENTERED THEM IN THE WINDOWs!! He gave me good advice on preventing air leakage, since the insulation strips were damaged in the previous process. He also guaranteed his work and committed to come back if I had any problems. He only charged his reasonable hourly rate, but I had to insist he get paid for the 2 reinstalls. I HIGHLY RECOMMEND VLAD AND HIS COMPANY FOR ANY HEATING AND COOLING JOBS - HONEST, KNOWLEDGEABLE, COMPETENT, QUICK AND AFFORDABLE

From the owner: Welcome to Urban Air HVAC company specializing in HVAC, electrical, and plumbing services! Our…read moreskilled specialists offer top-quality solutions for residents and businesses in our region. We provide HVAC services, including installation, maintenance, and repair of heating, ventilation, and air conditioning systems. For electrical needs, we offer installation, lighting, outlets, diagnostics, and troubleshooting. Our plumbing services cover repair, installation, and maintenance for systems of all sizes. Trust our expertise for a positive experience. Contact us now!

I recently had my mini-split AC units deep cleaned, and I cannot recommend this company enough…read more From start to finish, the experience was seamless and highly professional. Max was fantastic to work with from the very beginning. His communication was constant, incredibly clear, and prompt. He went above and beyond to make sure all the scheduling details were perfectly aligned and that the estimate was accurate. It's so rare to find this level of responsiveness and transparency. On the day of the service, our technician, Oleksandr, was outstanding. He was incredibly thorough with the deep cleaning and treated our home with the utmost respect. What I appreciated most was how he took the time to explain exactly what he was doing at every step of the process. His work was meticulous, and he left the space spotless. If you are looking for an HVAC company that is honest, thorough, and genuinely cares about customer service, look no further. I will absolutely be using them again!

The team at Airnizer are excellent. I recently had a mini-split unit installed in one of my rooms,…read moreand a separate cleaning effort for multiple mini-split units. They are extremely responsive through text and phone calls, providing all details and cost breakdowns so there aren't any surprises. The pricing is on par with competitors in the area. As for the work itself, the team was prompt, showing up at the earlier end of the promised time window. They were efficient with both installation and cleaning efforts. The installation went seamlessly and flawlessly. Overall, I would absolutely hire Airnizer again as they provide an excellent level of communication, responsiveness, and overall service quality.

If were possible to give 10 stars, that's what Eco Air deserves…read more What a positive experience!!!!Two absolute gentlemen brought up my 4 units removed the old ones installed the new ones quickly and efficiently. My condo was suddenly turned into a cool oasis. They instructed me on the units and even cleaned up after themselves. It was a pleasure and it took very little time out of my day. The units are great! I highly recommend!!!!!!! ***************************************************************

I would not recommend Eco Air…read more They repaired one of my Daikin outdoor units several months ago. After the repair, both outdoor control panels were left open and unsecured for months, exposing the electrical components to the weather. Recently, both systems failed. I hired two independent HVAC companies for separate diagnoses. Both found significant dust and corrosion throughout the control boards and documented their findings with photos. I have repeatedly contacted Eco Air by phone and email, but they have not responded or accepted responsibility. I have now had to pay multiple diagnostic fees and face substantial repair costs. I will be pursuing legal remedies to recover my damages. I am sharing my experience so other homeowners can make an informed decision.