Booked online for the Dream Spa package and had a great experience from start to finish. I arrived…read moreat my appointment time and they immediately took my car in and got to work right away. The interior and exterior took about two hours and the website said between 2-2.5hrs to complete. The results were excellent -- my car looks amazing and brand new again. Highly recommend Music City Auto Spa if you're looking for quality detailing and professional, great service. Bonus points for the plenty of outdoor seating, which made it nice to relax outside on a sunny day while waiting!

From the owner: We are a Full Service Hand Carwash and Detail Shop. Specializing in Buffing, Ceramic Coating,…read more Liquid Wraps, Wheel Refinishing, Caliper Painting and Chrome Deletes.

Vehicle wrappers are a dime a dozen in Nashville. John stands out because he goes above and beyond…read morewith the quality of his work. This guy is super OCD and it shows in the meticulousness of his vinyl work.

These guys are AWESOME!!! Excellent quality of work and the turn-around time on getting my…read morewrap...WOW!!!! I highly recommend these guys for any of your business vehicle wrap needs! I have used them for three vehicles so far and happy happy happy happy with the finished product! thanks Twisted Concepts ---- you guys definitely have my business!!!!! ~Judi Fitzgerald, I Gotta Guy Nashville LLC

Twisted Concepts but we have another name for them…read more Had 5 vehicles done and they are all falling apart within 2 years. Took one back to have it repaired and they didn't even want to see what was wrong. Told to just leave it and they'd fix what they found. Have a new graphics shop now that actually cares about quality. Great work or not so great must depend on what shape they are in that day. Finally, consider the number of reviews they actually have posted vs years in business.

Craig and his team really took great care of my Jeep! Did an awesome job and got it done quick! I…read morealready have an appointment made to get more work done by them! Thanks guys!!! They wrapped my hood and my windshield header with carbon fiber, painted my hood hinges!

Me and my wife had the car starter system installed on our vehicles. After having it installed we…read morestarted having problems with our vehicles. My vehicles battery started draining real quick and the radio shut off and wouldn't come back on. They checked it out and said there was no problem And sent me on our way. That went on for weeks till we decided to have the system taken out and now the radio works and the vehicle has been sitting for 3 weeks and starts right up. I wouldn't bother having any electrical done at this business. They do great with tint but electrical they don't know what they are doing.

This place is a circus if not a complete joke. Only call themselves Elite so they can charge you…read more$200/hr for labor, no matter if that's towards a down-pipe change or a fog light install. There's not a trace of 'Elite' in this establishment. From the people, to the skill of doing a job or even the sincerity towards a customer who's not paying $$$ so that you can have an inflated idea about yourself. Got a quote for over $6K for new downpipe, pads and rotors and an intercooler. It was expensive for sure but I thought they'll do a good job. My Focus RS is my daily and I was quite clear to Rich on how important this car is to me and the main reason behind taking a hit on the wallet. He seemed to understand everything, clearly it was only to get me on the hook. They took ~50% advance said we will call you when the parts are in and schedule a date to get the job done. A month, multiple follow-ups and their failing attempts to explain their knowledge of 'supply-chain' and why it's normal that they don't have a clue on when they parts would arrive, we finally had all the parts and scheduled a date. Surprisingly I get the update the next day the car is ready. I go pick it up, make the last payment and leave. A couple of weeks go buy and I'm beginning to smell the emissions in the cabin. I thought to check the tune and couldn't find the OBD port in the car! Called them about it and they said to bring it in to take a look. I mentioned the missing OBD port. Couple of hours later I get a text, your vehicle is ready for pick-up. In the text they also mentioned that there was nothing wrong with their installations and the OBD port was not found. So again I had to call Rich's tells me we checked everything, everything is tight and good. I told him so what about the smell and he says well that only happens if you turn on the AC! Unbelievable. After having to explain it again to Rich he agreed to take another look. Got a text a few hours later saying your vehicle is ready for pick up. Nothing about the issues so I call and the lady (who has ZERO manners with a hopeless attitude problem) says Rich will talk to you when you come to collect. Confused i showed up and he came out to say they did a smoke test and guess what, there was a LEAK. Immediately he got defensive, said 'it could be leaking from anywhere, we can't really see in the video... BS' when it was right where the downpipe goes on the turbo. I told him what's next, the car is undriveable right now, can't have the emissions coming into the cabin. He couldn't care less. He said 'we don't do that job. Maybe the new parts broke some old parts and started walking away'. Told me I was 'pissing him off'! Lol probably because his scams were coming undone and it was time to run back inside. This place is pathetic. If you've got lots of extra $$$ lying around, want a poorly executed job and be treated in a way which makes you livid, yes this is the place for you.

Thier customer service is terrible and they lied to me about the quality of their products.read more

Cwraps was the best to work with. From their quoting system, scheduling 2 week review…read more Their PPF film is amongst the best in the industry and because they are a nationally-based firm,if I ever have a problem (doubt I ever will...) it can be fixed anywhere.

Edit: 3/5/26 I never asked for the wrap to be removed for free. I specifically stated to Paris and…read morethe guy that continued going on and on about how much of a beautiful color the wrap was and continuously stating it was due to the sun that I wasn't willing to pay over $900 for a wrap removal that was done incorrectly to begin with. You offered to remove it for $75 an hour but still stated that it may go over the 15 hour window. I never once stated that I wasn't willing to pay. Y'all can save your lies. As far as what was stated to me initially, PARIS specifically stated that it would last 3-5 years. Take accountability for the f'ed up job and do better as a veteran owned business. 3/4/26 Less than 2 years old but they won't take accountability for the mediocre work. I was literally told today that "It's the suns fault" that the wrap is ripping by one of their employees. Lol what? So the indirect sunlight in the sky is hitting the car in that particular angle causing the wrap to rip in this spot but no other spots? Yeah ok. Not the fact the it was ripped when you guys removed the PPF and no one bothered to fix it or mention it? When I originally got my wrap done in 2024 there were multiple areas that needed to be redone because it was done poorly the first time. I was told the wrap would last 3-5 years which is why I chose this particular wrap but now I'm being told this particular wrap only last 1.5- 2 years. Now they're wanting to charge an arm and a leg to have the wrap removed for work that was completed incorrectly. I guess if you don't have a "fancy" looking car then your car will be the test dummy.