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    Elite Customs

    3.3 (7 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Elite Customs

    Engine customization

    Auto exhaust customization

    Elite Customs Photos

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    11 months ago

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    Vicente H.

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    2 years ago

    Thier customer service is terrible and they lied to me about the quality of their products.

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    4 years ago

    10/10 would recommend this place!!! Best business in town. So glad I found it!! Thank you so much for all the work on my car!

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    3 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    SpeedPro Nashville South

    SpeedPro Nashville South

    3.0
    (2 reviews)

    A couple months ago, I reached out the the owner of Speedpro to get a quote for removal of my full…read morecar wrap. He quoted me $250. I asked if there was any wiggle room on pricing since I was paying out of my own pocket - it doesn't hurt to ask, right? He said that it was actually already discounted from the normal $400 rate. Awesome! I scheduled a date to bring the car in for the removal. When it got closer to the appointment date, I asked for a final total so that I knew what taxes might be added. He then quoted me $200 with no tax. This past Tuesday, the wrap was removed. I didn't study the car when picking up at the shop as it looked fine as we pulled up. After getting home with the sun shining down on the car, I realized there was a good amount of adhesive still on the hood, roof, and trunk of the car. I immediately called to see if that should have been left on the car - in my opinion, absolutely not. If you pay for removal, the wrap and any adhesive should be removed from the car. The woman I spoke to didn't know the answer and put me on hold to ask someone who would know. She came back to tell me that if I took it through a couple car washes, it should come off. I wasn't thrilled about spending more money to get my car back to it's original state, but wasn't going to complain about $10 in car washes when I was given such a generous discount. The next day, I did just that - purchasing two car washes on my way home. I went through the first, stepped out of my car, nothing looked different. I went through the second, stepped out of my car, nothing looked different. I continued to go home where my dad hand washed (and scrubbed) the entire car, yet nothing looked different. After doing as instructed, I picked up the phone to tell them of the results and ask what else could be done. No answer, so I left a voicemail. Today, I waited an acceptable amount of time for someone to call me back. When no one did, I called again. The owner answered the phone and said he had not received my voicemail, so I explained again that I had washed the car as instructed and my car still had adhesive on it. His response was that I needed to take an adhesive removal to the car. I asked shouldn't that be part of the removal process I paid for? He then got irritated with me and stated that if I would have paid for the $400 removal they would have done it, but for a $200 removal. At no point was this EVER explained to me. Not when I asked for a quote, not when I picked up the unwrapped car, and not when I called and spoke with the woman about the adhesive that remained on my car. I then said, just from a customer service standpoint, this is disappointing to hear. He then replied with irritation, "Well, what do you want me to do?!". I responded, "For one, I can say I would NEVER talk to one of my customers the way you are speaking to me, your customer." He then said, "Then bring you're car back in and leave it for a few days and we'll take it off!" I replied that I could not leave my car for a few more days, nor am I even in the Franklin/Brentwood area but one day a week. Mind you, the initial removal process was done in one day - the whole car wrap. So why would the last step in taking off the remaining adhesive take 2-3 days? Clearly, he had no interest in taking care of me as a customer. On a side note, my job takes extreme pride in customer service. We read daily reviews written by customers and when rated an EIGHT out of ten or less, we reach out to that customer to see what we could have done better if not clearly stated in the review. Even if it is stated, we still follow up to express our apologies of their dissatisfaction with their experience. So, back to our conversation, I said "Simply for feedback directly from your customer, I think you should know that this is disappointing to not have the full wrap removed when paying for a wrap removal." He then said to me, "Feedback received" and HUNG UP ON ME. Having stayed calm through the conversation, simply stating the facts of my experience and trying to figure out what can be done, at this point, I was livid. The owner's lack professionalism and simple human decency has caused me to write this review. I plan to expose it to any and all review sites including the Better Business Bureau. I will state: Until today, I had zero issues with this company, the owner, or the quality of their work. But in no way, shape or form is it acceptable for the owner of a store to speak the way he did to a customer. The most frustrating part is that he is the owner. There is no one higher than him in his separately owned franchise. No one to hold him accountable for his words or actions - so I will do what I can to warn others of the disappointing service that he provides to his customers.

    The people at Speed Pro Imaging in Brentwood, TN have been a pleasure to work with! They are always…read moreprofessional and are able to complete orders quickly and accurately. We've used them multiple times and will most certainly use them again in the future for our printing needs.

    Cwraps

    Cwraps

    3.7
    (3 reviews)

    Cwraps was the best to work with. From their quoting system, scheduling 2 week review…read more Their PPF film is amongst the best in the industry and because they are a nationally-based firm,if I ever have a problem (doubt I ever will...) it can be fixed anywhere.

    Edit: 3/5/26 I never asked for the wrap to be removed for free. I specifically stated to Paris and…read morethe guy that continued going on and on about how much of a beautiful color the wrap was and continuously stating it was due to the sun that I wasn't willing to pay over $900 for a wrap removal that was done incorrectly to begin with. You offered to remove it for $75 an hour but still stated that it may go over the 15 hour window. I never once stated that I wasn't willing to pay. Y'all can save your lies. As far as what was stated to me initially, PARIS specifically stated that it would last 3-5 years. Take accountability for the f'ed up job and do better as a veteran owned business. 3/4/26 Less than 2 years old but they won't take accountability for the mediocre work. I was literally told today that "It's the suns fault" that the wrap is ripping by one of their employees. Lol what? So the indirect sunlight in the sky is hitting the car in that particular angle causing the wrap to rip in this spot but no other spots? Yeah ok. Not the fact the it was ripped when you guys removed the PPF and no one bothered to fix it or mention it? When I originally got my wrap done in 2024 there were multiple areas that needed to be redone because it was done poorly the first time. I was told the wrap would last 3-5 years which is why I chose this particular wrap but now I'm being told this particular wrap only last 1.5- 2 years. Now they're wanting to charge an arm and a leg to have the wrap removed for work that was completed incorrectly. I guess if you don't have a "fancy" looking car then your car will be the test dummy.

    Elite Customs - autocustomization - Updated August 2026

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