Clinical and support staff are excellent. However they are difficult to reach because the patient…read moreportal is nonfunctional. While it offers the option to send messages to clinicians or to request refills, those functions do not work. The only option is to deal with the AI assistant, which is one of the worst I have encountered in any line of business. Bottom line: good clinical care but terrible practice management and infrastructure.

Completely unprofessional have to wait 30 minutes + when I arrive and they are strict with their 15…read moreminute grace period which makes no sense

For ten (10) years....Exceptional care. Followup even after hours. Staff is also First Class.read more

Dr. Cunningham and her staff are exceptional. They have taken care of our family for years and we…read morecan't say enough about them. Dr. Cunningham is personable, knowledgeable and extraordinarily caring. The office is relaxed and well organized. We are grateful to have such an excellent opthomology team to realy on. Thank you so much Dr. Cunningham!

Very high-tech place and friendly staff. Well qualified doctors and assistants. They are very…read moreprompt and if you do have to wait the waiting area is very comfortable. The Lubrano building is also very nice. Worth trying if you're looking for an eye doctor. Why 5 Stars? I would not trust anyone with my eyes unless they deserved 5 stars!

I called and tried to make an appointment this morning and was put off without consideration due to…read moremy insurance issues. I understand having no openings but was trying to gauge how much an initial visit would cost if I chose to pay out of pocket. The woman speaking to me could not have been more off putting in her responses. I wouldn't make an appointment there on a bet. Being kind is not hard. Being rude takes time.

Dr.Dinh and the whole office staff are caring, professional and compassionate. I feel very secure…read morein their care.

My name is Susan I have had macular hold surgery with RGW in Annapolis MD and most recently last…read more2 years, Dr Xu. She is nice but they completrely blow you off since they are so bujsy, it is like a machine and although they pretentiously are 'nice' this is my eyesite and I get zero sit down true discussion and what I can do other than the last 3 visits have been ridiculous - her comments, I am getting b etter and better. My comment is well that is funny my eyesite is worse than I have ever experienced. in my life. I cannot now drive at night. I had a car accident, the 'glasses' do ZERO for close up near sided reading in fact they are a hinderance and I have to remove my glasses to read anything - BUT, to really read anything I have to have a magnifying glass for everything. Well.....oh well, sorry - but I then said I am going to a true high end nationally known Eye Surgeon in Florida - she says, oh good idea. I have been asking for my records for weeks. First, in person - filled out the form - she reluctantly took it and said she would get my records. 3 weeks later - nothing. I call - and, oh, Dr Xu said, she will have her 'office manager' get those for me. that of course never happened and never followed up and you cannot reach anyone. I have had to then 'call this apparent, records department' and they claim they never got my request for my records. But no, I have called many times. My favorite part is I call this 'records'; desk - and they refuse to email me - I have to email them, just that's their policy.. Messages, emails, no responses - and this is my Eyesite they just can't be bothered with such a huge emotional physical problem as someone's eyesight. I am very upset and feel poorly taken care of other than being just passed through

I'm not sure what is wrong with Dr. Snow's assistant but she's very rude and not friendly. Dr. Snow…read morehimself gave me the wrong prescription. I had to go in for a 3rd appointment as he got my prescription wrong for my 2nd visit. He was very dismissive of my concerns as i had called prior when the prescription was flagged online (yes it was wrong). The receptionist stated it was correct but did not consult Dr. Snow. When i brought this up at my 3rd appointment he could have cared less. His staff is very rude and unfriendly. When I was in my 2nd appointment his assistant said she hurried up and entered the room to avoid getting yelled at. Clearly this office and Dr. Snow are a bit of a mess when it comes to human interaction. I just don't know how you could hire someone (assistant) so cold, rude, and lacking in personality as the assistant. Perhaps she should explore a career in accounting and not deal with humans. I was also told I had a balance when I went it for a past balance, however I never got an invoice or bill in the mail. I don't even know what I was charged for. I will not be returning.

Excellent doctor. He was efficient and explained things well, in terms I could understand. Best eye…read moredoctor I've ever seen.

Retina assoc helps me with wet Maccular degeneration both of my eyes. I want to give Emily 5 stars…read morefor going over everything through ly prior to my shots she did an excellent job and my next visit I hope she calls me back again. And I can't leave Dr.Weichel out he did an excellent job to make the shots like it never happened another 5 star review for my Dr. And don't let Emily slip through your hands !

Dr Watt is a genuine rocket scientist who saved my vision! Explained in great detail all aspects of…read morethe surgery and what to expect in a reassuring straightforward manner of a Midwesterner. It takes phenomenal skill to do this work. Plus he's a great guy that will put your mind at ease. I can't thank him and his staff enough!

Avoid them. Rude…read morestaff. Picking up phone and immediately hanging up is a thing they do here. Also, unlike every medical office I have ever been in, they are unable to do anything useful without trying to bill me before providing an appointment. "First available" is almost 3 months out.

My 2 year old's pediatrician referred him here to see if his astigmatism requires treatment. Dr…read more Avallone and Emma were amazing! They did a really great job with his exam (both keeping him focused and explaining the findings/recommendations to me). The front desk staff was very friendly and there were toys to play with and coloring books etc. highly recommend if your child needs an opthalmologist.

This is a review of Dr. Orin Zwick. He was not our choice. The original doctor got sick and this…read moreis who we got. I'd give zero stars if I could. This doctor does not care what his patients want. My wife had a procedure to remove skin from her eyelids. We were willing to pay but after the eye test were told insurance would cover it. After the procedure it did not look like enough skin was removed. We thought the swelling had to go down. This doctor said all the swelling was gone and he only removed what insurance would feel was necessary. WHAT??? That's not what was requested. It's the same procedure with a little more skin removed. What an idiot. Does she now have to get another procedure and pay out of pocket?

Miracle Worker? Yes!!! My mom-in-law, a 50 year diabetic, 15 year old cataracts FINALLY got Dr…read more Scott to remove her cataracts. One eye was difficult & the other needed to come out as a whole cataract. Dr. Scott took the time to do it right! So very pleased...my mom-in-law can see!! My parents both went to Dr. Scott and had great results, so that is why we went with Dr. Scott. She & her staff are amazing! 10 stars**********

I just moved to the area and chose Anne Arundel Family Eye Care based on the previous reviews. As a…read moreseasoned glasses and contacts wearer, I had a wonderful experience at this practice! The website was easy to use to request an appointment, and I was contacted quickly by the office to schedule an appointment. Kelsey was such a sweetheart greeting me when I checked in and helping to do the initial tests when I arrived. Dr. Simoncini was so kind and informative, explaining everything every step of the appointment. He was very encouraging during the exam, and I learned a lot about my eyes that I had never had explained before (what is an Astigmatism, why are "floaters" called that and why do they exist?). Then Patty was wonderful in helping me pick out new glasses. I would definitely recommend this practice to anyone for their eyecare needs!

I love this whole office! Dr Simoncini is very good! Karen who fits you for glasses has a fabulous…read moreknack for picking the most beautiful glasses!! The whole staff is lovely! The office is clean. They are easy to schedule with and have a great selection of beautiful glasses! Best eye car in Maryland!!

Updated review...I still love the staff here. However, this is concierge service which requires me…read moreto pay extra yearly. Their offer is guaranteed appts, 24 hr access and Stella care. I make sure any other doctors I see sends all info to Dr. Benns. Very seldom does she read it. As our visits start she'll ask "Oh when was that test done", "What were the results"? The practice charges a copay for bloodwork which is required every six months. A few times emails were unanswered and I ended up calling the office to get an answer. I'm not saying it's the worst but it definitely doesn't deserve 5 stars.

From the owner: Dr. Erika M Benns graduated from the MCP- Hahnemann University School of Medicine in 2000. Dr…read more Benns completed her internship and residency at the Atlanta Medical Center in Georgia. She is certified by the American Board of Internal Medicine. Dr. Benns has an interest in preventive health care, especially in the areas of hypertension and diabetes.