Completely unprofessional have to wait 30 minutes + when I arrive and they are strict with their 15…read moreminute grace period which makes no sense

I was delayed in traffic for almost 2 hours due to an accident on the Route 50 bridge bridge going…read morefrom its eastern side into the Annapolis area. Called ahead as soon as I realized I would be late for my appointment. When I got there I was told my appointment was for a cataract consultation. No, I mentioned, that was years ago.. This was for an eye pressure check. I could not get another appointment until very late September. May need to look elsewhere.

For ten (10) years....Exceptional care. Followup even after hours. Staff is also First Class.read more

Dr. Cunningham and her staff are exceptional. They have taken care of our family for years and we…read morecan't say enough about them. Dr. Cunningham is personable, knowledgeable and extraordinarily caring. The office is relaxed and well organized. We are grateful to have such an excellent opthomology team to realy on. Thank you so much Dr. Cunningham!

Not a nice person. I stayed in the waiting room over an hour, then she got nippy with me when I…read morementioned it.

From the owner: We strive to provide our patients safe, minimally invasive treatments that effectively relieve…read moresymptoms and preserve vision and overall health.

Did not even get to make an appointment. They are booked out for new patients for over a month…read moreeven for (what they call) retinal emergency exams. Instead they tell you to make sure you are seen today because it's an emergency and they provide you #s for other practices that are also booked out for a month? Crazy and certainly not empathetic!

I came here for my eye care. I have to have cataract surgery. From the moment that I called, the…read morecustomer service has been top notch. when I arrived at the office the office staff from the front desk to the back were all so friendly and attentive. I needed to have quite a few test done before seeing the doctor as was a new patient. Everyone was very thorough and friendly .I had a lot of questions and they answered every one of them. I finally saw Dr.Rutzen he was so nice and friendly he took the time to explain all of my options and he also explained each one in detail and also the cost associated with each different option. I left the office feeling very comfortable with my decision to come here. I ended up having to go back in for an appointment with Dr. Franco she specializes with Glaucoma she was equally as nice and thorough. she explained everything and answered all of my many questions. I would definitely recommend Dr.Rutzen and team. feel very comfortable with my up coming eye surgery . I will come back and give an update after my surgery.

Retina assoc helps me with wet Maccular degeneration both of my eyes. I want to give Emily 5 stars…read morefor going over everything through ly prior to my shots she did an excellent job and my next visit I hope she calls me back again. And I can't leave Dr.Weichel out he did an excellent job to make the shots like it never happened another 5 star review for my Dr. And don't let Emily slip through your hands !

Dr Watt is a genuine rocket scientist who saved my vision! Explained in great detail all aspects of…read morethe surgery and what to expect in a reassuring straightforward manner of a Midwesterner. It takes phenomenal skill to do this work. Plus he's a great guy that will put your mind at ease. I can't thank him and his staff enough!

Dr.Dinh and the whole office staff are caring, professional and compassionate. I feel very secure…read morein their care.

My name is Susan I have had macular hold surgery with RGW in Annapolis MD and most recently last…read more2 years, Dr Xu. She is nice but they completrely blow you off since they are so bujsy, it is like a machine and although they pretentiously are 'nice' this is my eyesite and I get zero sit down true discussion and what I can do other than the last 3 visits have been ridiculous - her comments, I am getting b etter and better. My comment is well that is funny my eyesite is worse than I have ever experienced. in my life. I cannot now drive at night. I had a car accident, the 'glasses' do ZERO for close up near sided reading in fact they are a hinderance and I have to remove my glasses to read anything - BUT, to really read anything I have to have a magnifying glass for everything. Well.....oh well, sorry - but I then said I am going to a true high end nationally known Eye Surgeon in Florida - she says, oh good idea. I have been asking for my records for weeks. First, in person - filled out the form - she reluctantly took it and said she would get my records. 3 weeks later - nothing. I call - and, oh, Dr Xu said, she will have her 'office manager' get those for me. that of course never happened and never followed up and you cannot reach anyone. I have had to then 'call this apparent, records department' and they claim they never got my request for my records. But no, I have called many times. My favorite part is I call this 'records'; desk - and they refuse to email me - I have to email them, just that's their policy.. Messages, emails, no responses - and this is my Eyesite they just can't be bothered with such a huge emotional physical problem as someone's eyesight. I am very upset and feel poorly taken care of other than being just passed through

I'm not sure what is wrong with Dr. Snow's assistant but she's very rude and not friendly. Dr. Snow…read morehimself gave me the wrong prescription. I had to go in for a 3rd appointment as he got my prescription wrong for my 2nd visit. He was very dismissive of my concerns as i had called prior when the prescription was flagged online (yes it was wrong). The receptionist stated it was correct but did not consult Dr. Snow. When i brought this up at my 3rd appointment he could have cared less. His staff is very rude and unfriendly. When I was in my 2nd appointment his assistant said she hurried up and entered the room to avoid getting yelled at. Clearly this office and Dr. Snow are a bit of a mess when it comes to human interaction. I just don't know how you could hire someone (assistant) so cold, rude, and lacking in personality as the assistant. Perhaps she should explore a career in accounting and not deal with humans. I was also told I had a balance when I went it for a past balance, however I never got an invoice or bill in the mail. I don't even know what I was charged for. I will not be returning.

Excellent doctor. He was efficient and explained things well, in terms I could understand. Best eye…read moredoctor I've ever seen.

I just moved to the area and chose Anne Arundel Family Eye Care based on the previous reviews. As a…read moreseasoned glasses and contacts wearer, I had a wonderful experience at this practice! The website was easy to use to request an appointment, and I was contacted quickly by the office to schedule an appointment. Kelsey was such a sweetheart greeting me when I checked in and helping to do the initial tests when I arrived. Dr. Simoncini was so kind and informative, explaining everything every step of the appointment. He was very encouraging during the exam, and I learned a lot about my eyes that I had never had explained before (what is an Astigmatism, why are "floaters" called that and why do they exist?). Then Patty was wonderful in helping me pick out new glasses. I would definitely recommend this practice to anyone for their eyecare needs!

I love this whole office! Dr Simoncini is very good! Karen who fits you for glasses has a fabulous…read moreknack for picking the most beautiful glasses!! The whole staff is lovely! The office is clean. They are easy to schedule with and have a great selection of beautiful glasses! Best eye car in Maryland!!

This is a review of Dr. Orin Zwick. He was not our choice. The original doctor got sick and this…read moreis who we got. I'd give zero stars if I could. This doctor does not care what his patients want. My wife had a procedure to remove skin from her eyelids. We were willing to pay but after the eye test were told insurance would cover it. After the procedure it did not look like enough skin was removed. We thought the swelling had to go down. This doctor said all the swelling was gone and he only removed what insurance would feel was necessary. WHAT??? That's not what was requested. It's the same procedure with a little more skin removed. What an idiot. Does she now have to get another procedure and pay out of pocket?

Miracle Worker? Yes!!! My mom-in-law, a 50 year diabetic, 15 year old cataracts FINALLY got Dr…read more Scott to remove her cataracts. One eye was difficult & the other needed to come out as a whole cataract. Dr. Scott took the time to do it right! So very pleased...my mom-in-law can see!! My parents both went to Dr. Scott and had great results, so that is why we went with Dr. Scott. She & her staff are amazing! 10 stars**********

I have been a patient here for years and loveDr. Welch so I'm sad this is no longer my doctor…read more I do have to say though that the one time I had to see a different Doctor, I was not impressed. I went in with what looked like a broken foot and the doctor told me to walk across the street to get X-rays. Turns out my foot was sprained in two spots and no one provided me with crutches or a boot. And to add insult to injury in that instance, my ankle/foot specialist is on the thirds loot of the same building and no one told me to go see her-- I wish there were better communication between the primary office and the specialty offices in the same building because there are so many specialists in the building and no one communicates!!! Make sure you ask for referrals if you need it!!

Pure incompetence. This is a prime example of our healthcare system being fraudulent. Not a single…read moreindividual involved has the ability to think critically. The care provided was atrocious, even after providing plenty of insight in my background. They could not comprehend the problem at hand. They proceeded to charge me $200 that the insurance I pay for magically wouldn't cover. mind you this was a 30 minute visit with no results.