If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

Personal experience. Took Silverado truck on 7/21/25 to have 3 very specific things fixed…read more Received text and call on 7/22/25 that 125.00 was due for diagnostic and none of the three things could be done without more diagnostic and what they would do may not fix problem. One of the three things, they could not hear noise (which was very obvious). Did not need a diagnostic of entire vehicle or ask for it, from Diagnostic, had long list of items to repair that I did not ask for. Just paid for diagnostic and left. Felt very scammed and ripped off. Would not recommend. Had previously been to Campbell Automotive with no issues but was not the case now. Very disappointed and felt cheated. First review I have written.

Normally I work on my own vehicles but at the time I was too busy and wanted the repair done…read morequickly. They had my vehicle for 5 weeks and the issue was still not resolved so I told them I needed it back. When I went to pick up the vehicle the guy behind the counter was rude and insulted me. Took the vehicle home and had it fix in a day and it ended up being an issue I had expressed to them twice I thought could be the potential problem. The owner seems like a nice enough guy and didn't charge me anything but I was still out 5 weeks of not having my vehicle. My biggest complaint is the treatment I received from the guy in the front office at the desk. He needs to learn how to speak to customers.

I did not need this service, I had already had the service performed. But DK's collision did call…read moreto see if it had been handled before the end of the day. Thank you

From the owner: DK's Collision is a reputable auto body repair shop known for its high-quality service and customer…read moresatisfaction. Specializing in a wide range of services, from minor dent removals to major collision repairs, DK's Collision employs skilled technicians who utilize state-of-the-art equipment and techniques to restore vehicles to their original condition. Whether you need paint matching, or any other auto body repair service, DK's Collision ensures meticulous attention to detail and a commitment to excellence. They understand the importance of your vehicle in your daily life and strive to provide quick turnaround times without compromising the quality of their work. With a strong focus on transparency and communication, DK's Collision is dedicated to making the repair process as smooth and stress-free as possible for their clients.

Nathan worked with me to make sure I had the part he was going to install. I had to order it, so…read morethe project was a couple of days later. Nathan jumped right into it and was done in no time

From the owner: We are a mobile mechanic service. We come to you and get you running in no time. No job too small…read moreor too big. We can accommodate engine rebuilds and long repair projects at our shop. We also specialize in Handyman services for all your home and tree needs.

Joe and crew are an excellent service - oriented auto shop. They are great from the point of…read moresetting appointments to consumer education related to recommendations for maintenance and optimum long term vehicle safety and function. Very highly recommended !

Joe told me my vehicle 100% needed a new motor due to a symptom he found in my engine and that the…read morevehicle was worth maybe $1000 if I wanted to sell it without repairing it. I expected and planned to be out of pocket at least $5,000 and was really upset about it. I spent the money for all the parts Joe said I needed and it burnt a pretty big hole in my wallet. I then took it to Chevrolet in Springfield the very next day and they did an inspection of the motor and found the same symptoms as well. They then took my motor apart and told me to look at it with them. The head gaskets, timing chain, head bolts, and valve cover gaskets that Joe told me I needed to replace were 100% fine and needed no reason to repair. All it needed was a new thermostat housing and coolant leak to attend to. I don't believe EMS physically looked at anything in my motor and just gave me a quote for a new motor after finding one symptom that could realistically mean a lot of things that could be wrong. I ended up only paying under $500 for the repairs and the car had zero problems after the repairs and I ended up selling it for much more profit then what I bought it for. I wouldn't have a problem with any of this if Joe just took the time to physically look into the problem instead of just telling me that I needed a new motor after finding one thing wrong and then just stopped looking in to it. I just feel like they tried to cheat me in giving them $3,000 to order a new motor and pay the $2,000 in labor when all I needed was just a thermostat. I won't be taking any of my vehicles to Joe anymore. He's a very friendly man but only did half the job.

After having a bad experience with another mobile mechanic a little over a year ago, my husband and…read moreI were reluctant to find someone to come to our rescue. Luckily, after some research (which didn't take long!), we were able to locate Joshua. From the very beginning, he was professional and extremely helpful ensuring we got the correct parts and saved us a little money in the process. He followed up a few times and made sure to get us in on a late night, which he did not have to do. He called ahead of time to ensure obligations were still the same, and came ready to work. He fixed our brakes and now we drive with ease. Something that I have, admitedly, put off for quite some time - he was able to do in less than an hour. I STRONGLY recommend Bums Basic Mobile for all your car needs! We will be using him in the near future!

We had a non-running Polaris Ranger that also needed an emergency brake replacement, and thankfully…read morewe found Joshua! He went above and beyond from the very beginning--helping us navigate which parts to pre-order, saving time, money and potential headaches. His communication was excellent: prompt, clear, and professional throughout the whole process. He showed up exactly when he said he would and did outstanding work. It's not easy to find someone this reliable, skilled, and easy to work with. Highly recommend Joshua if you need a mobile mechanic you can trust!

Useless employees. Can't even be bothered to stay open the hour before they SAY they close online…read more Either change your hours or stay at work until you close. Ridiculous. Driving in the rain to come pick up a car only to arrive and they're closed early. I guess they just didn't feel like being there anymore. Funny, I don't feel like paying $125 for you to do nothing for my car but I still have to do MY part.

The best customer service! They were professional and very kind. I was having low pressure…read morewarnings on all four tires and was worried a recently plugged tire was going flat. The shop was very busy but Brent squeezed me in there and filled all tires with nitrogen, inspected the tires and got me out quickly. He reassured me my tire was fine and didn't charge me. He was very patient and kind. I'll be using Yocum Automotive for all future repairs.