The staff is knowledgeable and friendly. The facility is clean, I would highly recommend Dr. Bulka…read moreshe will put your mind at ease, by diagnosing whatever you came in to the office for.

We have never been treated so INSENSITIVELY by a medical team than we did today from Henry Ford…read moreRoyal Oak medical center. God forbid you have Multiple Sclerosis, which causes urinary urgency for my husband, and you have to make one extra stop on the way to your appointment than you had already planned for... and than have to use the restroom one last time on the first floor before going up to the second floor with your walker causing you to arrive for your appointment late to see your neurologist for this exact condition. They showed no compassion for everything it took you to trek across town in dreary rainy conditions with all of our health challenges and simply have no problem telling us you have arrived late you will need to make another appointment we cannot see you today. I explained our situation to them and they did not have any empathy for our challenges. All we got from the neurologist (doctor) , medical assistant and the front desk attendant were sorry that's our policy. As many times as we patiently sat waiting beyond our appointment time to be called back to be seen by this same medical staff we never once saw a sign warning us of this policy. I am disgusted by these apparent health care professionals.

Been there 6-7 times in the last 2 yrs…read more Staff is great. Place is clean. Easy to set up appointment on line. Never waited more than an hour. Most times in and out in 20-30mins. I don't go anywhere else.

Very discriminatory towards black and browns from my point of view as a patient. The front desk…read moreyoung lady is a awesome but the back room staff has some egotistical issues that don't belong in the workplace Terry and etc better care for all of us is all we want, are medical experience are personal to the patient not to what they assumed due to closing time or lack of empathy not just her but some of her colleagues as well. I just hope this place stops being divided and farm out good people it's time for a change in health care the patients matter and also an also your kindness and care as providers matter.

My experience with the receptionist was amazing clear and an easy check in…read more Amazing front staff I am impressed.

This the cleanest, nicest urgent care I have visited in Metro Detroit. You can book your timeslot…read moreonline and fill out paperwork / submit insurance card in advance so when you arrive you are ready to be seen. The two times I have visited it was not busy, everyone was masked and they brought me / us into the exam room right away. All the staff was very friendly and I was impressed with Dr Kahrs who took her time listening, running diagnostics, x Ray images and then diagnosis (broken ankle) with recommendations. Our prescriptions were promptly sent over to the pharmacy and notes were given for follow up care. Overall I felt just as comfortable as if I visiting my family doctor after hours, rather than the stress of an ER and have recommended them to multiple friends during flu season.

It time for spring/summer cleaning! If you are in need of purging any medical equipment and…read moresupplies from your home, this is a great location to donate those items. It is truly a better option than tossing items in the trash that will end up in a landfill that could be used by someone in need. I have taken boxes of medical supplies to this clinic. I am happy to say they took diabetic supplies, wound care supplies, multiple sets of crutches, IV poles, a new bedside commode and a steerable knee walker off my hands. It is a great feeling to declutter by finding a home for them. The staff are very pleasant and were nice to mail me a donation letter for my records. Note that the office hours are Monday - Friday 9am-2pm.

October 17th 2022 I went in to have a paraguard IUD replacement. The nurse practitioner Victoria…read moreBalcom ripped the old IUD which lead to the injury of Muscle Fasciitis that after almost a year of sever pain was diagnosed on September 27th 2023. The nurse also ignored me when I called back expressing problems of bad bleeding and sever pain that caused me to lose consciousness and a high fever on more the one occasion. She also placed my new IUD in wrong. After I had the new IUD put in I blead very heavily for about 3 1/2 weeks and the pain got worse, bleeding through super plus tampons and pads. She convinced me the pain and bleeding was normal even though I did not experience this when I had it in the first 10 years. On and off I had signs of infection random fever and chills, sever pain in the abdomen, shortness of breath, nousea, fast heartbeat, & frequent UTI's that is not common for me. 8 months later I got pregnant with the new IUD in and lost the baby which lead to a miscarriage that required termination that had also tramatized my body and my period blood become as thin as water where I had to wear diapers and the consistent pain was the debilitating to a point where on November 22nd 2024 I had to have a hysterectomy. Going here caued trauma and physical issues and because of the malpractice and poor after care lost my uterus. Between the violent removal of the IUD, poor after care, physical injury, and on top of that the loss of work due to physical injury and no justice for it. Protect yourself DON'T GO TO THE FERNDALE PANNED PARENTHOOD. Go to the Ann Arbor Planned Parenthood on Professional Drive instead, they actually care and will take care of you. After my hysterectomy the pain I had for 2 years went away and obviously I no longer bleed. My mental health, and PTSD is a work in progress to fix.

I have always been a supporter of Planned Parenthood, but after my recent experience, never again…read more I had an appointment scheduled for a pregnancy test, but after realizing I didn't need this specifically but something else along those lines (which fit the same appointment type as a pregnancy appointment). When I called to ensure I was still able to be seen, they made me cancel my appointment and reschedule for WEEKS later. God forbid this is an emergency. I don't see where all of our money is going if they don't have enough staff to support the people who do nothing but support them.

I would give zero stars if I could. I can not over emphasize this - don't waste your time…read more I called when I was experiencing shortness of breath - they called me back 72 HOURS later. I have asthma so it wasn't an immediate ER visit - I called to get a professional's opinion. I scheduled a visit to get vaccines that I needed to travel out of the country - when I came for that appointment, I met with the NP (who is lovely - I can't say enough good things about her) and she agreed that I did need the vaccines that I had requested -- so, she asked the office staff to order the vaccines and I would have to come back for them at another time. (Why wasn't I told this was going to be the practice? When I made a similar call to my old PCP across the state, they had the vaccines during my first visit.) I came to a scheduled appointment 5 minutes early (it should have been a quick visit) and 45 minutes AFTER my scheduled appointment, when I checked with the receptionist, she told me it would be "just a few more minutes" without any idea of how long it would be or any explanation what so ever. I understand HIPAA prevents her from telling me what the hold up was - but some apology for running SO late or an idea of how much longer it would have been would have been nice. I really can't adequately convey how awful this place actually is. Don't waste your time or your money. I was so disappointed in my experiences with ZMC that I called and left a message for the practice manager (two weeks ago) and he never so much as returned my call. It is clear to me that even the manager doesn't value patients. The only saving grace is that the NP is delightful - she's quick and has good bedside manner. She includes you as a part of the medical team. I wish the rest of the practice would step up.

I've been a patient at ZMC for about a year now; I've only seen Dr. Leighton once (smart and…read moreefficient), but the NP, Priscilla, is wonderful. Based on my interactions with her, I would recommend the practice to anybody who asked. The on-site pharmacy is convenient and their staff is terrific. One negative I haven't seen mentioned, is the parking kind of blows...the lot is small, and it can be a little tough to park a pick-up. Other than that, I can't really agree with any of the negative reviews. Four stars.

Okay, okay...Dr. Chwierut is an odd duck. For sure, he is quirky. And yes, the receptionist is…read morealso the nurse. That does not bother me in the least. She is very friendly and if you go there more than once, she remembers you and your medical history. I have never noticed a picture of Brad Pitt on the ceiling, however, I will look for it the next time I am there. And I will think that it is hilarious, which will be great, since, if I am visiting the doctor, I am typically not feeling very well and having something to laugh at will make me feel better. Dr. Chwierut is a D.O., not an M.D. Doctors of Osteopathy get different training than an M.D. They learn to consider a person's entire body and mental health picture when making medical decisions, not only the body part that hurts or is full of snot. Dr. Chwierut's status as a D.O. is why I chose him. Dr. Chwierut's no-nonsense, frank attitude is why I kept him. He will tell you whatever he is thinking. And I like that. And he's funny. I feel like whenever I go in for a visit, he listens carefully to what I have to say and offers solutions to whatever issue has brought me in. Also, when I need an appointment, I can get one. I just call up the super friendly nurse/receptionist and she knows me as soon as I say my name and can often get me in on the same day. (Just to be clear, I am not there all of the time, just once or twice per year on average.) So, yeah, the fact that Chwierut apparently told another reviewer that he did not think that she would "spread her legs for anybody" totally sounds like something he would say. If you dig honesty like that, this is your man. If you would rather be dealt with in a sterile, sugar-coated manner, this man will disapoint and shock you and you might begin to wonder if he is a real doctor. But not me, I like his moxy and I will be his patient until he retires.

So, when going to this doctor, I actually had the thought more than once: maybe this is fake and…read morehe's not REALLY a doctor. To start with the little things: the receptionist doubles as the nurse, which for whatever reason, weirded me out. On multiple occasions, I had the first appointment of the day and the doctor was late by 45 minutes or so. And the receptionist/nurse kept coming in to tell me the doctor had hit traffic. Okay, for the really effed up stuff: --In response to one of my health concerns, he once told me a long and rather gross story about HIS own health, and how I was making too big a deal of nothing. --Should you go in for Ob-gyn, prepare to be greeted by a 'sexy' picture of Brad Pitt on the ceiling. WTF? SO CREEPY. Just take a second and think about how creepy that is... --I asked for some info about the HPV vaccine. He replied that he didn't think I needed it. Some girls, he said, come in and they're young and blond and they'll spread their legs for anybody. But I didn't seem like that kind of girl. And, as I insisted on information, he kept talking (on and on) about how "some girls will lay down for anybody." But I didn't seem like the sort of girl who would do something like that. --Heart palpitations? Well of course you're going to get them if you drink things like alcohol and coffee. I feel like this review sounds fake or something! But this guy was really just that absurd! I totally wanted to stage some sort of feminist protest outside his office after all this. Eh, I guess I am too lazy for that--but at least i can warn y'all!

I really loved working with Eri. I didn't feel like I was just another client. She empowered me…read morethrough this pregnancy, reminding me of all the hard work I've already been putting in myself, working through trauma. I highly recommend working with her. She'll definitely make you feel supported and heard. I'm close to my due date and I'm excited to be giving birth soon. I'm not afraid of all the pain to come anymore. I definitely feel more confident with giving birth, no matter the outcome.

There aren't words to express my gratitude for all that Eri did to support my daughter's transition…read moreinto the world. She is an absolute angel and I could not have gotten through a "three day birthing extravaganza" without her! She supported me both mentally and physically during every contraction and helped me maintain strength to avoid having a cesarian. Between massaging my back and giving me sips of water between every contraction, she took better care of me than any family member possibly could. She advocated for my natural birth plan every step of the way and guided me through breathing techniques when it came time to push. There was not a minute that went by without her by my side. I could go on and on but the most important piece, was the emotional support that she invested in my birthing experience. I felt the comfort of a best friend and all the guidance of an expert. I'd recommend Eri to any mama who wants to feel grounded, supported, and fully loved in the delivery room.

Got an appointment for my husband the next day and we were impressed with how thorough the doctors…read moreand nurses were. When you enter the building, there are self check in kiosks but for new patients, you have to check in at the front desk. Went for a physical and had a pretty good experience. Took a bit long to get called back about 40 min but after that the NP, nurse and DR. Were so quick and thorough. They were even able to do a blood draw in the room and an EKG. The front staff don't seem the happiest, but the Dr., NP and nurse were friendly. I love that EPIC is more integrated with multiple other services so that you don't have to bounce around to a blood draw place or hospital for an x-ray. Noticed mental health was also offered and there was a pharmacy in the same building.

THIS PLACE IS A SCAM!…read more My fiancée saw them one time last year under the impression that they were a primary care office and they have been billing him EVER SINCE!! We called EPIC this morning before his scheduled annual appointment to tell them that his insurance has changed and someone from a third party answering service told him that they accept his insurance and to go to his appointment and everything would be fine. Upon arrival he gave them his insurance card and they said all is fine and they already had the info. Then AFTER ATHE APPOINTMENT they told him that he needed to update his PCP or else insurance wouldn't cover--guess what?! None of the PCPs are covered by his insurance. So now we're just screwed. He found out that he "owes" them hundreds of dollars for care he never received! They said they bill you for chronic care management, HE DOES NOT HAVE A CHRONIC CONDITION! This is crazy and no one offered him any solution at the office. This place is FRAUD!