If you want a quality pool completed in a timely manner, steer clear of Duane and Wood Duck Pool!…read more Our contract was initially signed in September 2020 with work beginning quickly thereafter. It is now more than a year later and our project has yet to be completed without complication and error. Unfortunately I believe he takes on more work than he can actually manage, and while other clients seem satisfied, our project fell through the cracks. Every possible "worst case scenario" became our personal nightmare with Wood Duck. From inaccurately measuring the space for our outdoor kitchen to fit in its designated area, to clogged pipes, pool leaks, unlevel countertops, water inside outdoor kitchen cabinets, poor grading around the pool, parts never ordered or utilized until questioned, trash and rocks dumped into HOA green space and our patio and staircase already cracking due to a huge "swamp" of water collecting behind our spa and pool. Our project never felt like a priority and his eagerness to pass the blame on everything from missing parts or faulty workmanship is unprofessional. Communication is key in project building. Unfortunately it's severely lacking here. Duane won't answer phone calls, leaves town on days when he promised to come by due to a problem, won't acknowledge a problem unless told multiple times and then has to verify with one of his dozens of subcontractors, leaves texts unanswered sometimes for weeks at a time. The unprofessionalism baffles me. Save your sanity and your money and go with a company who actually understands pools.

Unfortunately, Mr. Hilburn has continued to ignore our request for follow up. We filed a complaint…read morewith the Better Business Bureau, and he did responded to them saying he's repaired my plaster, but I have multiple texts expressing my dissatisfaction with the work. He also claims the persistent sediment draining from the back wall is "normal". Unfortunately, no response to us and all calls and texts have been ignored since September 2022.

Building a pool has never been easy but to do so during a global supply chain and contract staff…read moreshortage is all the more painful. That said, Damon Goebel with Goebel Custom Pools built an absolutely beautiful pool for us and not only that, he wired super hard to make sure we were pleased. He is communicative, responsive and thorough. Even our pool service company complimented our pools as one of the best they've seen and they see pools everyday!! I thoroughly recommend Goebel Custom Pools!!

Bath remodel gone right! The crew of the Carpenter's Hand always polite, pay attention to details…read moreuntil it's done right and within the original estimates. This is our third project with Jeff Bryson. I will leave his contact info in comments. If you want an honest contractor, give him a call.

I am thrilled to express my utmost satisfaction with the exceptional work completed by The…read moreCarpenter's Hand. After enduring disappointment with two previous contractors, my experience with The Carpenter's Hand was nothing short of remarkable. From the initial conversation with Jeff to the final touches, their professionalism, expertise, and dedication to excellence were evident throughout every step of the process. The Carpenter's Hand not only saved the day but transformed our vision into a reality with meticulous attention to detail and unparalleled craftsmanship. Their team exhibited a level of skill and efficiency that truly set them apart. The quality of their work exceeded our expectations, and the finished result is nothing short of spectacular. Throughout the two weeks, The Carpenter's Hand demonstrated a commitment to open communication and transparent collaboration. They consistently went above and beyond to address any concerns, ensuring that the project progressed smoothly. Their ability to navigate unexpected challenges with grace and expertise was truly commendable. I wholeheartedly recommend The Carpenter's Hand to anyone seeking a reliable, skilled, and professional contractor for their home improvement projects. Their dedication to delivering outstanding results and providing a positive customer experience has undoubtedly earned them my highest praise. I am grateful to have found Jeff and his team of professionals who not only met but exceeded my expectations, turning our house into a home that we can truly be proud of. We will certainly be calling them on our next project. Warning: Be very diligent when looking for a company or someone who calls themselves a contractor in San Antonio. There are many con artists in the area.

If you want to pay for substandard work call MitchCo Foundation…read more If you want to pay for a yearly warranty call MitchCo Foundation. I am sure there are better Foundation Repair Services in San Antonio and the area.

Run, do not let this crook do work for you.We had a contract to demo the front porch and haul off…read moredebris. Frame the front porch install rock aggregate and repour concrete. For $6,000.00 with $3,000.00 down payment. I informed Ed and Melissa Mitchell that I wanted to watch the porch demo. I was told that work would start at 9:30am on Thur. Sep.12,2024. I was on site at 10:00am. The crew did not show up until 12:00pm. When they arrived they ate lunch and started work at 1:00pm. I sat in my truck, which I parked across the street, beginning at 10:00am when I arrived and watched the whole time. Instead of demoing the porch they worked on installing the 4x4 post. By around 2:30pm I became concerned that they were not demoing the porch. I called Melissa and asked what was going on and she told me Ed had decided to go another way. Ed had not come with the crew and I asked to talk to him. Melissa informed me Ed was running late, but was on his way. Edward arrived at 3:00pm. I told him I wanted to know what was going on and he informed me he just wanted to put a 4 inch cap on the porch. I told him that is not what I wanted and that was not our agreement. He then started to try and convince me that he had done it at another location and it worked out ok and that he would give me a lifetime warranty. I told him no, I wanted what we had agreed to. Ed then stated that he could have his crew start over, but he was going to lose all the man hrs. his crew had already did and that he would have to redo the four 4x4 post. He keep on telling me how good the cap was and that he would give me a lifetime warranty. I told him a lifetime warranty would not do me any good if he died or went out of business. Ed had not mentioned anything about reducing the price of $6,000.00. I stated that if he just did a cap he was going to use a lot less materials and labor and that he would have to reduce the price. He stated he could reduce it by $300.00. I stated that he would have to do a lot better than that. He then stated he could reduce it by $500.00. I told him I would have to think about it. I went inside the house and made a phone call to a friend who has some building experience and he stated he did not think the cap would hold up account the porch is hollow underneath. I went outside and told Ed I did not want the cap. Ed started the routine about how he put a cap on another porch and how well it worked and the lifetime warranty. He keeps at it until I finally agree to just the cap, but I told him he would have to reduce the price by $1000.00, which Ed agrees to. By now it is about 3:30pm and I go home. Ed stated that it was too late to pour concrete and they would leave by 5:00pm. The next morning I get up at 8:00am, I did not sleep very well account I felt I was not only talked into just a cap, but that the cap was not going to last account of the porch Ed was going to put the cap on was hallow underneath. Then I realized if Ed put a 4 inch cap on, the step would be 11 inches high. I called Melissa and told her they would have to add another step to comply with code. She said they already reduced the price by $1,000.00 and that if I wanted another step I would have to pay for it. My cousin was having some concrete work done at his house, so I called and talked to the man doing the work. I explained what was going on and did he think it was ok to put a cap on a porch that was hollow underneath. He said no, but it would be better if he looked at it. I told him I would pay him to look at it and that I could pick him up and take him to the site. I picked up Mr. Guzman who is a Master Brick Mason and took him to the site. After looking over the site, he stated that the material that was on Ed's work trailer was a light mix used for stucco. He also stated that if you were going to try and hold together a failing porch with a cap you would need 12 inches not 4. Now I feel like I have been scammed. Ed made a decision to go from what was in the contract to just a cap without so much as a phone call. We went from a complete demo and rebuild to a 4 inch cap of stucco on top of a failing porch that is hollow underneath. I called Ed and told him I no longer trusted him and I had lost all faith in him. I also told him I did not want him to do any further work. Ed's reply was that he had $3,500 invested, but he was good guy and would let the $500.00 slide. Your crew worked 4 hrs. on the Sep.12,2024 and 2-hrs on the Sep.13, 2024. You are a crook and I do not see how you sleep at night. Thank God sent an angel to lead me to Mr. Guzman before I ended up with a 4 inch stucco cap.

Fine Patio Design is a professional company with outstanding crews. They came in with a vision for…read moremy difficult backyard where other companies just looked and walked away. Walter was always responsive and open to changes along the way. He is an artist and he goes above and beyond for his clients. He sees things that others just don't. We will definitely be using him again in the future for our front yard. If you want a resort in your backyard. This is your company. We had retaining walls, new water feature, extended patio, and Sundeck done. The extra touches were lights in the wall, beautiful steps going behind the wall and modified deck to remove steps that opened up the space. I highly recommend this company.

I can't express how much I appreciate this crew. We had some small miscommunications along the way…read morebut Walter (owner) was amazing. He went out of his way to work with us and make it right. Andrew was great to work with as well from design process and throughout the project. I simply LOVE my patio now. It looks amazing and the quality is superb. Hands down one of the best crews we have worked with. Thank you so much for all you guys did!