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    Wright Stepp Plumbing Heat and Air

    5.0 (1 review)

    Services - Wright Stepp Plumbing Heat and Air

    Plumbing inspection

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    3 years ago

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    Integrity Home Comfort Solutions - High Efficiency Systems with LIFETIME Warranty

    Integrity Home Comfort Solutions

    (2 reviews)

    Called them and had a technician out that day. He identified the issue and told us we could fix it…read moreourselves and wouldn't charge us for the service call! Everyone was friendly, helpful and responsive. Great communication too. They texted my phone when the technician was on the way. Just WOW. Highly recommend

    Integrity Home Comfort Solutions are my go to guys from now on…read more After my heat and air conditioning was ready to retire I called these guys to come see what I needed to do. They were efficient, clean and professional. They very methodically analyzed my heat and air conditioning, wrote a detailed list for me, and explained options very clear and precise, so that I could understand what I was paying for. My heat and air conditioning had leaked for years which had rotted out all of the wood around the unit. I decided since I was changing out the system anyhow to go ahead and move it to a more convenient spot in the house. I would like to insert right here that their carpentry skills equal their heat and air skills. They did everything needed to redirect my system from foundation to the roof, I was very impressed with these guys. One thing I really appreciated about them they didn't try to up-sale me on all kinds of things that I didn't need. I have found a local gem; they were fast, professional and courteous, and to top it off they do great work. I will definitely be giving "Integrity home comfort solutions" my business from here on out. Keep up the great work Brian, Dewayne and team.

    Absolute Heat & Air

    Absolute Heat & Air

    (6 reviews)

    Chris and Meliton performed our routine maintenance with ease and expertise. Absolute installed…read moreour system in 2020 and we've always been pleased with their work. Their staff is courteous and prompt. We highly recommend their services.

    I called at 8:00 a.m. in mid May after discovering our A/C had stopped working overnight. I was…read moretold a technician would arrive sometime before 6:00 p.m., but to our surprise he arrived before noon. The service technician, Jammy, was knowledgeable, quickly diagnosed the issue, replaced the faulty part, and had our system running again in less than 45 minutes. We paid the quoted amount (which seemed a little high but everything is these days) and were very pleased with both the service and having cold air again. Unfortunately, the billing experience afterward was confusing and extremely frustrating. Later that afternoon, I received an invoice via email showing a balance that was $120 less than what we had already paid. When my husband called to ask about the discrepancy, he was told we were OVERcharged that morning and that they would send the tech back by to exchange our original check for a new one reflecting the lower amount. The technician never returned to exchange the checks, and two days later our original check was cashed. We called again and was told we would be issued a refund that would be mailed to us (that we never received). The next week we began receiving emails and text messages stating that we owed an additional $120. After MULTIPLE phone calls trying to sort things out and MULTIPLE explanations for all of the discrepancies, I finally spoke with the head of accounts receivable. I was then told that the original invoice had actually UNDERcharged us by approximately 50%, and that the company had decided not to pursue the additional amount because of all the confusion surrounding the billing. The repair itself was excellent, and Jammy provided prompt, professional service. However, the billing process was disorganized and irritating and because of that, we probably will not use again.

    Wright Stepp Plumbing Heat and Air - plumbing - Updated July 2026

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