I clearly will not go there again. The customer service from…read morethe manager sucked and the crew working there that day was too concerned with hanging out with each other then doing your jobs. Not impressed, at all. Please be more professional as there was no one to meet me in sales and to many people messing around.

Always super friendly and very efficient service! Definitely 10/10!!!…read moreWe will be back.

Dixon and his team were fantastic to work with. Excellent service, communication and support. We…read morewere informed all along the way. Highly recommended!

The staff at ABRA are top notch. I was driving through Cedar Rapids and got ran into on the…read morefreeway, which spun my car around and I landed in a construction ditch which was full enough with water it seeped through my doors on one side of my car. My insurance said I had to choose a shop to have the car towed to, and since I am not from the area, I just chose the closest one. Well, little did I know that I would be greeted by very kind staff who went overboard with helping me out of a bad situation. My car didn't get to the shop until late that day, but they had gotten it back together good enough the next morning where I could finish my trip safely and take care of the rest of the insurance issues when I got to my destination. I realize I was lucky- not everyone can resume their trip in their own car the day after an accident. But I also count by blessings by meeting such a kind group of people willing to help me on my way. I highly recommend ABRA Auto Body Hiawatha for their excellent customer service! Thank you, ABRA!!

We found a vehicle online and drove 125 miles from Sterling Il. my Our salesman Dane Hansen was…read moreabsolutely awesome, above and beyond to make sure we were taken care of. Unfortunately the vehicle we came to see wasn't going to work for us. The sales manager and used car manager spent quality time trying to find us an alternative unit with no success. The management team offered to try to locate another unit that would work for us and you know what? I have confidence that they really have our best interests and will deliver us the right product. We were so impressed with the whole experience that we are going to wait to hear from them and make the drive back to do business. thank you all for a good experience. Jeff & kay

I'm an out-of-towner but needed an oil change before I head back to California. Figured I'd stick…read moreto a dealer since I didn't know the area and needed a trustworthy oil change given my 2k mile journey back. Found it relatively easy to schedule an appointment. Overall pretty satisfied. I didn't get a quote beforehand, but was a little surprised at the price, $66 for an oil change, which could be right on market for Cedar Rapids, but my oil change costs $74 in California. I was expecting high 50s given that there were no extra services performed such as tire rotation, etc. Complimentary car wash left something to be desired, Not sure if it's soap or they just didn't get all the dust off my car (it wasn't super dusty, just the normal amount of dust from a car that's sat in a driveway for a couple weeks without a wash or rain). And given that I have a black car, it is noticeable. I have white droplets and residue from my hood, to the top of the car. I don't expect a professional wash, just not expecting residue. If you want extra social-distance I'd recommend walking over to the dealer waiting area, no one was there when I stopped in, and they had a counter area where you could work on a computer, and complimentary wifi, allowing me to continue working during the service, which was great. Customer service was generally very good, my service rep was very friendly and polite and had a great attitude, it was disappointing that he wasn't wearing a mask and only about 25% of the staff seemed to be wearing a mask. I don't know why masks are so controversial, but given the science, as a customer, when I am at a business that can't be bothered to wear a mask I always think, I guess they don't care about the health of their customers. And it becomes a little painful handing your money over to someone who doesn't care about your basic health. If you're immune-compromised, I would find somewhere else to get your oil changed during the duration of Covid-19.

10 Stars! Jason Murley, for me, has forever broken the mold of the stereotypical car salesman. So…read moremuch so, I drove 13 hours round trip from Indiana to Iowa to buy a car from him. With 2023 being the last year for the beloved Stinger, I started looking for one. I looked at no less than a dozen different dealerships and spoke to even more salesmen. Luckily, Jason was one of them. Over the course of our discussions Jason set himself apart from all the others by being very personable, and it became clear to me that he had integrity and high principle. Much more so than any salesman I have ever met. And he went the extra mile to help me get exactly the deal I wanted. It's hard to put into words, but my intuition told me Jason was genuine and someone I could trust. You cannot go wrong with buying a car from him. The world needs more Jasons.

I worked with Joey at McGrath Kia and she was amazing. She was patient as I wanted to wait for a…read morecertain vehicle. She was prompt and professional with her email and phone communications. She was not pushy and I didn't feel pressured to make my purchase. I felt like she gave me a good deal and was willing to go above and beyond to earn my business. The sales world needs more Joeys! I would recommend Joey to anyone who is looking for a new vehicle.