Imold is a very special company. We were on vacation in California when our neighbor reached out to…read moreinform us that our house was flooded with 1/2 inch of water. After booking tickets to come back a day early, filing the insurance claim, and reaching out to a handful of restoration companies, we were contacted immediately by someone at Imold. Within an hour or so of the flood discovery, we had an assessment appointment booked for the next business day. One other company reached out about 1 1/2 weeks later, and the rest never even got back to me. I was most impressed by the immediacy of the response, and only afterwards found out the identity of the agent that got back to me so quickly. It turned out it was the owner and CEO of the company, Adam Metauro. A day after we came back, Steve Richelson from Imold came out and did an assessment. Within an hour after we agreed to the company's services, a whole team came and started remediation right away. The company's prices were very reasonable, given the quick response, professionalism and diligence of the entire team. They understood the urgency of the situation. In addition to quickly, effectively and courteously fulfilling their mission, they went out of their way to dispose of a giant dresser, as well as my bedframe, even though neither were damaged in the flood and therefore went above and beyond the scope of work. The big bonus for me came when they agreed to my request to dispose of my 150-gallon saltwater aquarium tank, which must have weighed 300-400 pounds. They sent a whole team of 4 people to remove it, and because it still had a lot of wet sand in it, promised to bring more people the next day. I removed the sand that weekend and they were able to successfully remove it the next business day. I was overwhelmed with Imold's dedication to help out the customer, even if it was beyond the stated scope of work. Most companies typically either charge you for the extra service or offload the responsibility to another company, which would have incurred additional time and costs. When a CEO and owner gets involved in every day tasks, most often it is because of need rather than values. Imold is not a one or two person business, it is a medium-sized company, so a CEO or owner in a company that size clearly has enough people to fulfill all responsibilities. For him or her to get involved shows a much higher standard of company mission, customer service and values-based motivation. It was clear that Adam was involved with my account and situation from beginning to end. He was copied on nearly all the emails sent from the team, personally authorized a number of special requests, which included the aquarium (saving me hundreds of dollars), the aforementioned other heavy items, and flexibility on payment terms. Finally, Adam himself stepped up to the plate to fulfill yet another one of my requests, which was for expedited access to all the photos of the damage and remediation work, making an exception to the company protocol that all photos would be released upon project completion. Adam understood that I needed the photos earlier rather than later so as to move the insurance claim process along, so he not only authorized it, he ran the report himself and sent it to me the same day. It was an incredible feat, it made my day and I will be raving about it to my family and my personal and professional network for decades. A company that helps and supports you in a time of need is a very special company indeed. It was clear that Imold's ultimate company mission was to make life, for a customer already experiencing a difficult ordeal, better, easier and happier. Imold is clearly my Best Company for 2026 and a leading candidate for Best Company I have ever hired.

We had an issue with our bamboo flooring lifting in a bedroom. Initially, we thought it was an…read moreinstallation problem, but it turned out to be a moisture issue in the room. We contacted iMold, and from our first call through the entire remediation process, they were outstanding. The team was professional, respectful, and knowledgeable every step of the way. They kept us informed about everything that was being done, communicated clearly about scheduling and when they would be at our home, and thoroughly investigated the source of the problem. They not only identified where the moisture was coming from but also resolved the underlying issue. From the flooring demolition to the drying process and final resolution, their attention to detail and customer service were exceptional. We highly recommend iMold to anyone dealing with moisture, water damage, or flooring-related issues.

I called thos guys from Florida dry last month for my property in Fort Myers,fast…read moreresponse,professional,hard working guys,did a quality job for my water damage property. Thank you very much,keep up the good work.

Brought in personnel from across state who did not know what they were doing. Promised a quote,…read morewhich was never received. Proposed a work plan that was beyond what was subsequently determined to be needed. They were proposing a large work plan.

Our insurance company contacted FireService on May 9, 2025, the same day they began mold…read moreremediation in our Florida villa. Their swift action began a process that was completed six months later on November 7, 2025. During this six month period of time, our tile and carpet were replaced, our kitchen island rebuilt and walls and molding repainted; all in our absence. Fortunately, communication was very thorough between us, our insurance company and FireService. Upon our return to Florida, we were told the work was done, which it was. However, multiple items had to be touched up and looked at again, which was dependent on our observation. During this "touch up" month, FireService was very cooperative and wiling to bend over backwards to please us and for this we were grateful. From beginning to end, we were more than satisfied with the attention FireService gave to us. Our villa is now up and operational and looking clean and neat, just as they had promised.

I had the unfortunate experience of using Fireservice for a major leak in our master bathroom…read more They were referred by our insurance company. They were terrific when they started, but as the job went on they became sloppy and rude. Their project manager, Chris, is extremely arrogant. In the end I had to bring in others to do the finish work on my cabinets. I wish the story ended here. Six and a half years later, now, I have wood termites in the cabinets they installed. Wood termites are in the wood when installed, and take between 3-8 years to become evident. Against my better judgement I called Fireservice and met with Chris today. He just stopped short of calling me a liar, stating that termites come from the ground and he never heard of anything like this before. He will "check with his boss", but I know where this is going. They are the disaster that should be cleaned up.

What a great team . Their work is meticulous . They are prompt and always friendly .Thank you…read moreespecially to Bill Frank for his kindness and great service .

Devoted Restoration was a true partner in getting my home back together after Hurricanes Helene and…read moreMilton. I had over 2 feet of filthy water in my home. The team at devoted responded to my call within hours. They not only remediated the flood damage, but I also used them to restore the home back to its original state. They had a team of contractors on the ready and the job was finished in record time. Thanks to Norma and Chris on a job well done!