The Branch I go to in Broomall is ALWAYS understaffed and waiting inside for the tellers takes a…read morelot of time. Usually only 2 and and one stops to go to customers in the drive thru. The drive thru is like PennDot you sit in your car and wait till a teller gets free inside to service you. If there is a car ahead of you you might as well go inside cause it will be the same rotation. Sit and wait till the Drive thru teller services the inside people then comes outside. Why have 2 teller stations in the drive thru if you can't get service from 1?

I brought cash into deposit into my checking account. The CASH was put into someone else's checking…read moreaccount, which I was not aware of until I went to the store and my card was declined. I checked my account online which showed no recent transaction I had yesterday. I have absolutely no money until they decided to put MY CASH back into my account which can take up to 3 business days at minimum. I wouldn't recommend this bank to anyone.

Recently visited Wells Fargo's Havertown, PA branch. Customer experience is always excellent. Very…read morefriendly and professional staff. Bank offers very competitive programs. Highly recommend.

The one teller has a horrible attitude for no reason and treats customers like shit. Wouldn't…read morerecommend dealing with someone that miserable otherwise everyone seems nice.

Whoo... talk about maximum ATM fees. I guess that's what I get for forgetting to get cash earlier.read more

Good evening to my Yelp Family!! I wanted to write a review about Citizens Bank located in the new…read moreGiant Food Stores, at 2180 West Chester Pike, in Broomall, PA. This Citizens replaced the old Citizens in the old Giant on Springfield Road, in the shopping center. They moved on December 6, 2019. The new Giant is huge. No sign awaits you when you reach the Giant. There is no street sign directing potential customers to the new Giant. Thats probably why the parking lot is not full, because people do not know about this new Location. Royal Farms greets you when you start to make the drop down to the new Giant. There is also a LA Fitness right next to the new Giant. LA Fitness is advertised on a sign when you drive down the road. When my mom and I arrived at the new Giant, I showed Mom the new Citizens. We recognized the teller as someone who had assisted us in Havertown, Pa . She was glad to see us and she asked about our holidays. The hours are the same, just like in Havertown. Mon-Friday, 10am -7 Pm, and Saturdays, 10am -3Pm. The downside of it is that they only have one teller and the other person is there for anyone wishing to speak to someone in private because perhaps they wish to hear about loans, money markets, or CD's. They can also assist with opening a savings or checking account.

This Bank of America is large, spacious, comfortable, with knowledgeable and friendly employees…read more It is basically convenient to everything in the sterile, impersonal, non-descript suburban sprawl of Delaware County PA. However, unlike its three or four sister branches in the area, it is the only one that gives a damn about our military men and women, and it has full ATM connectivity with Bank of America Military. Heck, gang, it's a question of flipping a switch to help our military men and women and veterans. Why not follow this bank's branch example?

This bank is an absolute joke, although the one teller is ok, the others along with the management…read morestaff are an absolute joke, terrible customer service and the audacity to ask me why I don't have an account with them. The reason I won't open an account here is because your bank is horrible.

Today as I was leaving the Newtown Square branch of TD Bank, my car's electronic key fob disengaged…read morefrom its metal key insert and fell into a sewer grate! I went back into the bank to ask if there was a maintenance person I could leave my contact info with for the next time the sewer was cleaned out, but instead I was told that there was a teller who could probably fish out my fob (a young man who had been working at the drive-through window)! I had to leave for an appointment, but I returned an hour later and was handed my key fob. EVERY employee present went above and beyond excellent customer service and courtesy. The young lady who had originally waited on me even looked up my phone number to call me to say they had retrieved the fob. Not only did the male teller get a broom handle and attach a hook to it, but the branch manager helped as well by then attaching a fork to it! I am really amazed and thankful how these people helped me with something that had nothing to do with their jobs. I really hope that Karma exists, because they will all have a lot of good things coming their way.

When I worked near here, this was my go-to TD bank mostly for the ATM but on occaision, I went in…read more Good manager here (female, Jackie?? I forget her name, but very knowledgable). I have been with TD Bank since before when it was Commerce Bank. I love the slightly longer hours - please don't cut those evening and weekend hours. No complaints.

I had the displeasure of meeting Travis Allred, an investor at the Lawrence Park branch. My…read moreparents asked me to join them for their appt as they do not speak English. I immediately addressed a $50 fee my mother incurred on an account Mr Allred set up over a year ago. He became irritated by my question and basically told me to keep quiet. Mr Allred addressed me in an angry, loud manner. I wanted to walk out but my mom became very upset and was concerned the bank staff would no longer treat her well if they saw us walk out so I stayed. I am a business owner and would never treat my clients that way. There is NO EXCUSE for his behavior. UNACCEPTABLE BEHAVIOR!! Customers and staff through out the branch could hear him! was a disgrace....

I don't understand the bad reviews other people are giving. I have had nothing but the best of…read moreservice from Citadel. I had a confusing banking situation and they worked with me through several visits to get it straightened out. I find their service to be personal and competent. .

Big, fat, waste of time. They are incapable of returning calls, answering calls (including a…read moredysfunctional voice bot that holds up speaking to an individual by on average 10 to 15 minutes). Communication overall is horrific -- including speaking with a loan processor and even after my loan was approved. Who can stand this incompetence? I don't know how they stay in business. Following the comments of others, even after you finally get to speak to a human being, no matter how much security information you give them (including social security number), it's not enough. Their online portal is a complete joke and almost impossible to use.

FMFCU is the worst bank I have ever banked with. Their recent screw up was a theft from my account…read more This bank kept charging me, 20x's last month, for 3 overcharges so that my account ended up at -$864.97. Last night my corona virus stimulus hit my account $1200, And what do they do, they take the money from my corona virus check, take the negative value from my checking from it and then tell me I have $330 in my savings account and -$864.97 in checking. Huh? So, I called the bank and they ended up asking for my phone number because "hardship" was going to contact me about my account and they will do so in the next 48 hours. So, I have no access to the $330 in my account. They are Fukking theives!!!!!!

From the owner: Franklin Mint Federal Credit Union has provided financial products and services to its members in…read morethe greater Philadelphia region and beyond since 1970. Now with over $1.85 billion in assets, FMFCU ranks eighth in asset size in Pennsylvania and is the largest financial institution headquartered in Delaware County, Pennsylvania. FMFCU has over 145,500 members, 6,000 partner organizations and branches located throughout the Delaware Valley. Our mission remains to be the financial institution of choice for life by building relationships, empowering members, and strengthening businesses and communities.

I came in here yesterday without an appointment…read more Tested my luck by coming into the branch to get some affairs taken care of. (Something I've been holding off for quite a long time due to my busy schedule.) Michael Woskey, assistant branch manager, helped me with everything. Michael was very exceptional, professional, attentive, and thorough with the whole process. He truly went above and beyond to give me a wonderful experience that made something stressful turn into a 1-2-3 easy peasy ordeal. Will be back to this location.

I had a checking account that I did not use on a regular basis (it was used for paying an annual…read morefee on a loan acount). They sent me a letter stating that there wasn't any activity and it I needed to do something to activate the account. I went into the bank to close the account, they told me if I had a credit card and used it, and they had a great deal going on, then my checking account would be ok. 2 months after opening the credit card, the bank closed my checking account and sent my money to the state of PA. So the person in the bank told me a lie, and now Ihave to go to the state to reclaim my money. PNC sucks, they didn't apoplogize, and didn't do anything to help.