If I could give zero stars, I would…read more I purchased a 24 oz insulated Dodgers chrome draft cup from this store on 12/11/25 for $40 as a Christmas gift for my husband. He opened it on 12/25, but we didn't actually use it until mid-January. On his very first use, the coffee spilled all over him because the lid was cracked. I tried to avoid driving an hour back to the store, so I searched everywhere online for a replacement lid but couldn't find anything even remotely close. My last option was to return to the store to see if they would replace the defective lid. Unfortunately, I was told the return/exchange window had passed by just three days (01/15), and the employee refused to help. He even called the manager, who also said there was nothing they could do. When I asked where I could buy a replacement lid, the employee didn't know and mentioned that other customers have had the same issue with this type of lid -- which makes this even more concerning. To make matters worse, the only solution offered was for me to buy another insulated cup. That felt like a slap in the face considering the one I bought was defective. Because this was a Christmas gift, it sat in a gift bag for a while, which caused the defect to be discovered too late. For a store to refuse to help over three days, especially right after Christmas, is unreasonable and poor customer service. I will not be shopping at this location again.

Beware this place, we got ripped off by them and they will not stand by their word…read more My wife bought 2 MLB mugs and was charged 24.99 per mug but the mugs were labeled 17.99. When my wife caught the issue they refused to make it right. She called later and got a manager who said they would send out a refund...that was nearly a month ago. Scam! Bait and switch! Do not shop here.

Pro Image Sports at Ontario Mills is my go-to place for sports apparel and hats. Gabriel and Chris…read morealways provide outstanding customer service. They are friendly, knowledgeable, patient, and consistently go above and beyond to help me find exactly what I'm looking for. By far, this store has the best customer service I've experienced anywhere in Ontario Mills Mall. I highly recommend stopping by and asking for Gabriel or Chris you will be well taken care of!

Amazing customer service and ambience!!! Thank you for going above and beyond to help secure a hard…read moreto find jacket for my husband!! Can't wait to surprise him!!! Special thanks to Gabriel and the team for being so helpful and in amazing spirits especially during a hectic season!!

Everything went smoothly which made our experience memorable. We definitely would recommend anyone…read morelooking for Dodger to stop in and check out all they have to offer.

I've been to this location a few times now and the service here is always very friendly. They're…read morealso very patient. The footprint of the store is pretty large, so the selection is pretty great here. In terms of good value, it's pretty in line with all the other stores or what you might find online. I recently came here to get a Yamamoto 2025 champion gold jersey. That particular one kept selling out really quick and I ended up buying a blank jersey. I kept harassing them lol to see when or if the jersey was getting restocked. Finally, they got kits in to put the kanji block lettering on the back (Japanese) and although at first I wanted the English version I thought this was really cool so I went with it. I'm so glad I did. I even wore my new jersey to the Yamamoto bobble head game! But seriously, I've been treated really well at the store every time I came in. This is a great location and store, especially if you're looking for your Dodger gear.

I purchased cleats for my daughter less than 30 days ago, and both shoes came unglued after only a…read morefew practices. When I visited the store, an employee named Matthew told me they would exchange them or offer store credit. After I returned with the cleats,Saray the manager refused to honor what their employee promised, claiming the shoes were "used"--even though the defect only became visible through normal use. Poor product quality and even worse customer service. I won't be shopping here again.

Service and the employees attitude. The were standing around and weren't helping customersread more

Frequent buyer here , they carry diferente sizes and styles for the whole family . The prices are…read morevery cheap compared to the big stores and same brand. It's a hidden gem within riverside. Come check it out and see for yourself

One of my fav place to shop. Its much faster and they have many different brands to choose from…read moreinstead of the mall where the parking and walking sucks going store brand to store brand. At Sportswear outlet , they have cloth for the entire family. Literally.

042/2026/Feb Very…read morehelpful staff ! Looking for a Curry Shirt for daughter to wear to the game ! Found the size to wear in the youth section!!! Wow!!! Very pricey for a good quality jersey !!! Lol can't afford one for myself to splurge!!! But daughter was very pleased with the purchase!!!

They should allow returns not just exchanges. I've never been to a store that doesn't allow…read morereturns. Never coming here again!! I'll be shopping elsewhere.

Went in 6/27 to look around . I asked Starlena or Starlene , whatever her name may be , one simple…read morequestion & she got rude, made her eyes all big & raise her eyebrows like she didn't understand me , super rude , didn't greet me when I paid after that & didn't say anything to me when I left because of the encounter 10mins prior . No words were exchanged , bad servicing . The 2 girls & 1 guys there held entire conversations throughout the store , completely just yelling over the counters to the back the whole time , drinking soda by the registers . Don't hire kids with attitudes.

Stop in to purchase fishing license for the weekend adventure…read more The young lady at the front register was friendly, even when she is multi tasking with assisting other customers with returns and phone calls . She greeted each guests as they walk in, also acknowledged my presence while waiting in line. Great location for sports events attire and leisure activities as well. Such as camping gears , hiking , snow activities and sports equipments and attire.

I went one day and they gave me a price so they can heat press a name on the back of my jersey…read morewhich was 15 dollars then I went to pick it up and they charged me 25 so if you like sudden changes in prices this place is for you

I love coming here staff is always so helpful and friendly. If they don't have what your looking…read morefor they will order it for you , very reasonable prices as well .

Customer service that's what used to improve. I was trying to get a pair of boots exchange and I…read moregot another location and they claimed that the boots were used and filthy and as you can see in the pictures they're clean. I warm for 10 minutes and they want to hurt my feet very badly. They claim that's the problem you put them on and you know the souls are dirty now OK first of all how do you break in shoes without putting them on And again? How do you break in shoes without the soul touching the ground? I would love to know this answer. The manager there , Brie , claim that the location in Victorville, knowing that there are most likely used in returned, should've either put them on the back wall, a huge discount and since a tenant and they saw them, they should've given me a discount in which they didn't and they charged me full price. They told me I had to go back to the other store.

WORST WSS CUSTOMER SERVICE EVER. The manager needs to take action!…read more On 02/25 I placed an order (1 pair of sneakers) for the second time to this location for pick up and it took them over 7 hours to have my order ready. I called in earlier today at 2pm because I had placed another order for pick up ( 2 pairs of sneakers) and they told me it'll be ready within an hour. I called back at 5:25 and some guy answers the phone with ATTITUDE telling me there's only 2 people working in today and that they have so many orders to work with etc. 0 STARS!

Shout out to Victor for being quick and super helpful! He helped me find the best boot for me and…read moretaught me a little about my feet lol.

I was pleased with the selection of women steel toe shoes…read more Been going to other stores not knowing of this gem and Industrial Shoe is the spot. Already told other coworkers that loved my new boots. The store manager was very helpful and patient with me as I tried on a half dozen pairs