I called the company after seeing the van on biscayne and made an appointment with the office…read morestaff. The woman was very kind and got me set up to meet with Andres. I rearranged mine and my husband's schedules to be present for his arrival between 11:30am-12pm on 2/7/25. My phone was on silent but my car was in the yard and we were anticipating his arrival. He texted me at 11:31 saying he was here. He attempted to call at 11:38. He did not get out of his car, come in the yard and knock on the door. The office called me 8 minutes after his call (he said he had "been here a while", but it was only 7 minutes). I told her I was here and let her know I was on my front porch looking at his car. I waved at him and hung up with her thinking she would text or call him to look at the porch about 25 feet away. Instead he pulled off. I yelled for him and even went into the street. I then hung up and called him and told him I had been here the whole time and asked him if he would circle the block and return. I also informed him that he should have knocked on the door prior to leaving. He then gave out a VERY AUDIBLE sigh (as if I was bothering him and not a prospective client). I was shocked to say the least. What company employee does this to a prospective client? I then told him if it was a bother then that's ok. He said "ok thanks" and apparently kept going! Wow. This is one of the rudest and laziest interactions I have had with a front facing company employee in some time. I thought management should be aware that this occurred and emailed them so they could consider how their client facing employees communicate with prospective customers. As a business owner myself, I would be appalled. Both of the women who called me were very kind and professional. However, I cannot say the same for Andres. If this is how Mr. Wood treats their customers, I would be afraid to use their service at all. I would also share this experience with my neighbors and friends. Andres also sent me a patronizing text stating "it would he would have appreciated the heads up if I wasn't going to be available. I think I would have appreciated the heads up if he wasn't going to even take the time to get out of the car. Would not recommend.

I had an excellent experience with Andres. I found them on yelp and I'm glad I did. The prices are…read morefair and the customer service is excellent. Communication is everything to me and luckily with them as well. Everyday they said they would be there they were there on time. They work neat and clean up after themselves. I would use them again and highly recommend them to anyone interested in doing anything regarding wood floors.

I have used them for a couple of houses over the years including a complete renovation. The…read morerenovated house went from a 0 to a 10 on the quality scale. They do amazing work. Giovanny takes great care in his work and will make sure it's exactly how you want it. His wife Janet takes care of all the business stuff and also makes sure everything is correct and fair. They make a great team. I will not use anyone else and would absolutely recommend them. They are wonderful people. Very honest and very fair. I could not have asked for a better company to do my work. Thank you Giovanny and Janet!

I planned on getting carpet installed for free from a big box store but realized "free" wasn't…read moreactually free at all. I stumbled upon Isaias while looking for a carpet installer and am so glad I did. I called to set up an appointment for a measurement on a time crunch. Janet had me text her my information and she replied back in a few hours with her availability. I was thrilled that someone could make in the evening on a weekday! Omar came out as scheduled and Janet had my measurement/quote for labor the next day. The price was more than fair. Again, Janet came through with a convenient date/time. Omar picked up my materials from a local flooring business on my behalf, arrived on time and did an amazing job. Loved his choice in music too! I would recommend Isaias to anyone looking for flooring installation in the Orlando area.

David at A1D is great at taking orders but the tile man that did the work, did a beautiful job…read more This standard bathroom was over $5000 and I bought all the tile. I thought I would get a quote for my stairwell to have laminate flooring put down. Six steps there's a small landing another six stairs and a medium size landing $2700 and I was told that he special ordered and made the laminate steps that I requested and gave me a big story on it. So I decided to get another estimate in priced it out at Floor and Decor in Kendall. They sell it right off the shelf. He's $1000 or better overpriced. His prices jobs high but doesn't do the work he subs it out just thought you should know. RESPONSE: David, there are a total of 12 steps not 14 steps with a small landing and a medium size landing. All quotes include demolition, insulation of new furring strips and flush stair treads (not the overlapping ones), materials and labor. There was no need for "custom fabrication of flush stair treads." (just fancy wording for the less knowledgeable) That is "standard" with ANY laminate job. And while we are on topic of standard. When ever I've had bathroom tile work done it always included finishing trim and drywall. I had the additional expense of hiring someone else to do that because you don't. And being that I purchased and supplied all the tile your cost was way out of line. Back to the stairs quote. The laminate is a 10mm from Floor & Decor not 5.5 mm "special order" that you are claiming for the Coffee cream. And the person hired is also licensed and does the work themselves with a helper. They are also a pretty successful business owners. The only difference is they are $1200.00 less then you are and included the top landing. The "second" floor hallway you refer to is a small in comparison landing, not in anyway a hall-way and no one in the right mind would quote two sets of 6 stairs and small landing and not include the top "landing" (not hall way!). David, your a nice guy and you've grown a nice business on peoples lack of knowledge. However, you are way over priced which I can understand since you need to pay your individual contractors (not full time payroll employees with benefits which is considered a misclassification on your part) as well as pay for your own time of "overseeing" a project. Your home address is your place of business sir. I know you have a business license but do you have a "Contractor's" license? Because your actually acting as a contractor. In any case, I wish you well but I don't like being taken as a fool. I only hope others price out jobs and double check your "expert" claims. I did and it was well worth my time. No malice just smarter. Kind regards David.

Called in to ask for pricing. Guy answers the phone, I send him a picture of what I want to get…read moredone. He tried to charge me 7.5 dollars a square foot to put flooring. I told him "Its a bit much" over the phone, he replies super rude and told me to go to craigslist to find someone else and starts laughing. This is the worst service I have probably ever received. Absolutely ridiculous. This man definitely does not know how to run a business.

I highly recommend Universal Tile Group. They did an awesome job on our bathroom renovation! Very…read morehonest, responsive, and skilled team that delivers high quality work. They practically turned our dated bathroom into a work of art!

I had a terrific experience with remodeling my condo kitchen with Universal Tile with Angelica and…read moreAl and Nino and Luigi and everyone who came to my home. They have an amazing show room / store and I was able with their help to pick out beautiful things to make my kitchen shine. It was worth every penny I paid. I look around at my kitchen now and feel that it has been transformed from a drab place to a bright and beautiful and light room that I enjoy cooking in and or just sitting there and reading a book or looking around at my amazing kitchen. Thank you to everyone who worked on my kitchen for me. I am looking forward to recommending you to others and to doing perhaps more work in my condo.

I had a terrific experience with this company! Extremely professional and easy to work with. My…read morebathroom and kitchen came out beautiful! Jeffrey was very thorough and he executed my vision perfectly. I would most definitely recommend!

I was happy of the professional work done. The company is serious and honest they do not waste…read moretime. I remodeled with then the top counter over my master bathroom and changed the lights I was not happy for the previous job And now I'm so happy with a "perfect" solution they made !

Andy Castell, LLC was an absolute pleasure to work with. On time, reliable, respectful, and such…read moregood work ethic. Andy arrived to the estimate, to the worksite always enthused to deliver the best work he can. He and his brother were absolutely great. In 1 day, I received my quote and the next day Andy was there installing. He covered 500+ sq feet of Laminate in 1 day! My fiancé and I were in a rush to move in so his speedy but quality work was so appreciated. He also took great care of the existing wood floors and painted walls. Andy really prioritizes his clients and won't leave until you are 100% satisfied. A great person and a great businessman. My experience with Andy was fantastic. HIGHLY RECOMMENDED! Fue un placer trabajar con Andy Castell, LLC. A tiempo, confiable, respetuoso y con una buena ética de trabajo. Andy llegó al presupuesto, al lugar de trabajo siempre entusiasmado por entregar el mejor trabajo posible. Él y su hermano fueron absolutamente geniales. En 1 día, recibí mi cotización y al día siguiente Andy estaba instalando. ¡Cubrió más de 500 pies cuadrados de laminado en 1 día! También me cuido los pisos de madera y las paredes que acabamos de pintar. Mi prometida y yo teníamos prisa por mudarnos, por lo que su trabajo rápido pero de calidad fue muy apreciado. Andy realmente da prioridad a sus clientes y no se marchará hasta que esté 100% satisfecho. Una gran persona y un gran empresario. Mi experiencia con Andy fue fantástica. ¡MUY RECOMENDABLE!

Prestige installations is the only company I trust for my tile work. Not only is Damian, the owner,…read moregreat at what he does but he is also extremely reasonable as far as pricing goes and offers quality service with a smile. He did my mom's floor and bathroom tile back in 2020 and he just did my floor, bathroom and backsplash. Keep out the outstanding work! If you want a great and reliable business, look no further!

Contractor did our flooring and did a bad job laying the tile. Tile pitching to the front door and…read morefloods when there is water. They damaged two of our doors and left the project. He was paid in full and will not correct his work. Do not use him. He has no license or insurance.

My hired this company to repaint my house and install some new tiles on my pool patio area. They…read moredid a fantastic job. Found them online and they were very professional. Very happy with the end result. I love my house all over again!

I hired them for a paint job that I needed for my house & they were very reliable + skilled! 10/10…read morewould reccomend, great customer service too!