I booked a property managed by this company through VRBO without knowing I was dealing with them…read more The property was not as described; it was dirty and the A/C did not work well. The property manager did show up when I called about the A/C, but his response was that it was really hot outside and he closed all the blinds to see if it would help. If I was staying more than 1 night, I would not have been able to deal with it. They asked for $500 security deposit and stating on the email that if I paid by Zelle, I could avoid a 3.88% fee and check out later. They then would not honor the late check out, until I complained about the A/C. I still haven't received my deposit back; they told me to request by Zelle and now have told me to request it from another email address. The phone number on all the emails they sent me is not working and I had to search for another number. After talking to them about requesting a refund from another email, they hung up on me and refuse to answer the phone when I call back.

This trip was Awesome. Andrew was beyond amazing. When I say this man helped me from A to Z, I mean…read morebefore I booked- until after we returned home & made our last payment. David was helpful on-site when we arrived as well. Our group was huge(43), but everyone thoroughly enjoyed themselves. I would only suggest staying longer than 3nights .

The property was clean, comfortable, and located in a quiet neighborhood close to everywhere we…read moreplanned to go. They responded quickly to any questions I had. I look forward to working with them in the future when I return to the area.

Have rented homes from villa 4 times first time was good second house air did not work so they…read moreswitched homes on me and it was not up to par for what we originally rented third home the neighborhood was not the best and the 4th home the game room games did not work they didn't turn the heat on the pool till the third day after I called and complained and the offered no reduction in price for not turning heat on. I have asthma and therefore I keep my home at 70 degrees only to get here and find they will not allow the A/C to be lower than 73 degrees. We also had ants in 2 of the bathrooms that we called and complained about but never got resolved. I doubt I will rent from them for a fifth time.

pool was too hot 98 -99 degrees not at all enjoyable! Hot…read moretub temperature all the time! the house AC is cooled down water-to-water heat exchanger or a water-source geothermal HVAC system that dumps household heat into the pool. Awful!

Our family rented Great Escapes Parkside for a large family vacation, and unfortunately, the…read moreproperty fell well short of expectations for a rental that cost approximately $12,000. While the home has impressive size and amenities on paper, the overall condition, cleanliness, and maintenance issues significantly detracted from our experience. The disappointment started before we even entered the home. As you pull up, you're greeted by an overflowing dumpster and landscaping that appears neglected. For a property marketed as a premium vacation destination, the first impression was underwhelming. Once inside, it became clear that the property was not being maintained at the level we expected. Cleanliness was one of our biggest concerns. There was a dead mouse floating in the pool upon arrival, an infestation of lovebugs in the Xbox/game room and other areas of the house, and the property generally appeared to be in need of a deep cleaning. We also found a used Band-Aid inside one of the blankets in the "Operation-themed" room, which immediately raised concerns about housekeeping standards. Many of the sheets were old, heavily pilled, and worn. A red flag for us was being asked not to strip the beds because the linens were supposedly "bag washed." Unfortunately, the overall condition of the bedding did not inspire confidence in the property's cleaning standards. The laundry facilities were also disappointing. The washing machines had a strong unpleasant odor, only one dryer was operational, and drying cycles took an exceptionally long time. Many of the advertised amenities were either unusable or poorly maintained. Most of the games in the Xbox room did not work. The outdoor recreation equipment was not ready for use, with many balls completely deflated and unusable. Those that were salvageable required a hand pump that we had to locate ourselves. Several outdoor games were covered in wasp nests, making them unsafe or impractical to use. Considering the additional amenities fee charged with the rental, this level of neglect was particularly frustrating. The pool itself was a huge hit with our group, but the surrounding area showed significant wear. The pool deck was peeling, sticky, and appeared to be in need of resurfacing. Both the pool area and many of the outdoor amenities would benefit greatly from maintenance and updating. The pool (and the rest of the property) are misrepresented on the website. Several of the mattresses throughout the home were worn out and noticeably sunken in the middle. This created comfort issues for many of the adults in our group and made it difficult to get a good night's sleep. One thing prospective renters should know is that despite the size of the house, there is no true central indoor gathering space where a large group can comfortably congregate. Most of our time together was spent in the kitchen or outside by the pool. Additionally, despite the request to remove shoes indoors, the floors were dirty enough that many of us felt more comfortable keeping them on. To be fair, there were some positives. The property manager was kind, responsive, and genuinely tried to accommodate our concerns. She even arranged for pizzas to be delivered as a gesture of goodwill. While appreciated, that gesture barely addressed the extent of the issues we experienced during a stay that cost (redundancy alert) ~$12,000. The house is spacious, there was plenty of hot water for our large group, the air conditioning worked very well, and the pool was enjoyed by everyone. Overall, the property has tremendous potential because of its size, layout, and amenities, but it is currently in need of substantial cleaning, maintenance, and updating. At its current condition, we do not believe the experience justified the price we paid. Future guests should carefully consider recent reviews and ask detailed questions about the property's upkeep before booking. I only wish I had taken more photos, as many of the existing reviews do not accurately reflect the current state of the property.

The Orlando villa is located on The Sanctuary Reserve just minutes from Disney, Orlando and next…read moredoor to the Champions Gate golf course. Besides unforgettable days at world-famous attractions like Walt Disney World Resort, Sea World, and Universal Studios Theme Park just minutes from this villa, you can play golf at a wide variety of championship courses. Spend your mornings sunning at the beach or lake, afternoons sampling picturesque and sophisticated shopping areas, and enchanted evenings dining at restautants of very kinds. This luxurious Florida villa has 4 bedrooms with its own pool of the largest size offered by any builder in Orlando area on an extended pool deck. There are 3 full bathrooms. Take a look at the photos gallery of our Orlando Vacation home. This Orlando villa is furnished to an extremely high standard. Everything is available to ensure you have all you need for a memorable Disney vacation. With rates from as little as $99 per night for the entire villa, Why stay in a hotel?

Don't do business with these people. They were misleading about their villa in "Disney", once we…read morerealized it we had already paid the deposit and now the owner is refusing to give the money back, this smells like a scam.

We just spent 10 days in an owner-rented 1 bed 1 bath condo. We had a fantastic stay! We arranged…read morethrough HomeAway/VRBO and everything went smoothly. Our unit was pet-friendly for our small beagle and we did pay a slightly higher deposit, which is expected. The unit was clean, modern, and well-appointed, although to what extent can vary depending on who you rent from. We generally rent a condo or house when visiting Orlando for the space and being able to use a full kitchen and laundry. Also, the cost is generally FAR less than hotels in the area. You may not be able to step right out to the Disney Monorail, but other than that, renting a condo far outweighs the other options. All told, we paid $64/night for our stay. You really can't beat it. Legacy Dunes is on the smaller side as far as places we have rented. There are 2 pools, a fitness room, a game room/lounge with air hockey and table tennis, a tennis court, a golf cage, and a couple of open grass areas for whatever else you might want to do. There are also pet walking areas with short trails and poop bags/cans out and about. There are no elevators, so if you require one for any reason, keep that in mind. As this visit was in the off season, the facilities were really pretty quiet...no more than 10-15 people down at the main pool most of the time. Parking was no trouble either. The property is very well maintained and we noted FAR more security here than any other place we've stayed, with guards making regular rounds. This property is TRULY gated, unlike most others, and while it can seem like a hassle it is a great feature. We never worried about our safety or our cars here. A lot of places have an unmanned gatehouse you can just cruise right by...not here. Without the key card you are NOT getting in. Tucked back off 192 but VERY close to everything...15 minutes tops to Disney, a little longer to the other parks that require a jaunt up I-4, and only because I-4 itself is generally a disaster, not because it's all that far. Publix and Target are within a mile, and any restaurant you could want up and down 192 (or for a little less craziness/tourists, try a trip up or down US 27 - lots there too). This has been our favorite Orlando rental by far, we will for sure be back!

Great place! We have thoroughly enjoyed our time at Legacy Dunes. They do a wonderful Job of…read moretaking care of the entire resort area.

Looks sketchy in the daylight, but was a nice place inside…read more Check in was easy. Staff at front desk was nice and helpful. We made reservations thru Airbnb. A few issues during our 2 night, 3 day visit: AC didn't work properly, horrible coffee, ice maker in refrigerator didn't work, refrigerator filter was out, we had to pay a cleaning fee but clean up and do laundry before we left. Was a quiet sleep, but I was exhausted from driving so..... The pool was warm, not a way to cool off anywhere on a hot day. Also was told that it was $100/day to use the pool!!!! We didn't pay, but it wasn't advertised as costing more, so..... I probably be back here.

Overall the pictures are a lie. It's very spacious for a party of 8 however very dirty. The reviews…read moreare pretty honest and the hotel just needs a deep cleaning. Our rugs and some linings just smelled a little weird. We asked for extra toilet paper and the receptionist advised us there was an extra charge... ok. I asked for extra towels and never received them. 150 cleaning fee and resort fee was added in the end. Eh I wouldn't stay here again based on how dirty things were.