Our stay itself at The Shade in 2021 was wonderful. We appreciated the fresh flowers & warm music…read moreupon arrival, property cleanliness, tasteful decor, well-stocked kitchen & attention to detail. The 3 minute walk to the beach was shaded and pretty. We read through the helpful robust welcome binder thoroughly. Specifically, check out instructions were detailed, and we felt encouraged knowing this is part of what keeps the property a great place to stay. It was when my husband went to book the following year and to our surprise, the female co-owner advised that they cancelled our reservation. Disappointed, we called for an explanation, and she told us it was noted by housekeepers that the property was "difficult to clean with a lot of garbage left behind" after our stay. We responded asking for specifics, could this be a mistake, perhaps a mix up with another unit - as we took such diligent care to honor the property throughout, follow instructions, and to leave The Shade better than we found it. We swept, vacuumed, wiped down every surface and are 100% confident there was zero garbage left behind. Jeanette was curt, rude and would give no further explanation. She then deferred by offering to "allow" us to stay in one of their lower-end properties which she thought would be a better fit. This was insulting and we opted to take our business elsewhere. Interacting with her felt unsettling. A red flag and poor business acumen. There was another poster on this string who described a very similar experience arguing with the same property manager who told her that check out instructions for garbage were not followed. Reading that provided some solidarity after the bizarre interaction my husband and I had. Perhaps it is a pattern with this property manager. Posting here in case anyone else views this and experiences the same. There is not much competition on the island, but I would recommend booking with one of the other agents on beautiful Kiawah Island.

Our stay at the Penthouse at Windswept was lovely. Our accommodations were just as you see in the…read morephotos on the Kiawah Island Getaway website. It was a sisters trip and one much needed . We were welcomed by soft music and beautiful flowers welcoming us. There was everything we needed in the unit for our weekend. The accommodations were updated and very tasteful. If we could say one thing about the Villa it was the upstairs beds were too soft. If you need a firm mattress sleep downstairs in the room with the twins . Our overall stay was wonderful. It was when I went to book again that we had an unpleasant surprise. Jeanette (the owner) told me we did not follow the check out instructions to take out garbage . She stated the head of her her cleaning crew said garbage was left in the Villa and then check out instructions were not followed. I was shocked! There had to be a mix up with which Villa the cleaning crew was talking about, because I personally took all the garbage out to the parking lot garbage bin located in the center of the parking lot in an enclosure. There were 6 of us ladies ranged in the ages of 49-58. We left that place as we found it and the list was followed. Well, due to this accusation I was very insulted. Jeanette insisted she was right. I canceled my current reservation as I was so taken aback and a bit shaken. I have never had this happen to me in all the years I have rented homes and villas. Then after a week or so I decided it was too petty and the other set of women I was planning a trip with wanted to stay at Ocean Blue. So I put in the reservation and deposit. I very quickly received an email from Jeanette telling me they would not be honoring my reservation and no longer would be allowing me to rent from them. I couldn't believe what happened... This was the most unbelievable experience. After all the years of sending people to Kiawah Island Getaways and referring them they treat me as if I am some dirty rat. Sad experience... and probably due to a mix up with which Villa the cleaners were really talking about. However, that is far from how you handle yourself in business and customer service.

Over many years, we've rented Kiawah properties through private owners or Pam Harrington, and this…read morewas our first experience using Beachwalker. Their customer service is great, from phone conversations, to picking up our keys in the office, to the friendly technician that they sent over promptly when we had an issue with one of the lights in the cottage not functioning properly. My dropping of two stars is something that I found unreasonable with their preparation for a 3-bedroom, 1-week house rental and only supplying a half-used roll of paper towels, 2 rolls of TP per bathroom, 2 single-use laundry detergents, and one miniature bottle of dish soap. Maybe a heads-up in the welcome documents about bringing additional supplies would've been appreciated. Armies of sugar ants invaded the kitchen on several occasions, but I've been coming to Kiawah long enough to know that insects and critters are just a normal siting, and as long as the roaches are slow-moving or one creepy leg away from the grave due to a decent pest treatment, I'm OK with that. I would give the owners of this cottage 5 stars for the decor, amenities, and well-stocked kitchen appliances, cookware and dishware, but it's not their responsibility to have their rental ready to go for vacationers, and I just feel that Beachwalker should've provided an adequate stash of supplies for a week's worth of a 3-bedroom place. Great week, great weather, and should we rent through Beachwalker again, I'll keep in mind to pack extra gear.

Very poor service. Do not rent from them. We are currently renting a home from them, we have called…read moremultiple times for minor issues or questions about the house & only get voice mail. We leave a message & they don't return our calls.

I want to start by saying we would consider a rental from Sweetgrass in the future. Only if they…read moremeet our criteria. We never saw the house we rented Jan-April 2023. The house needed to prepare for our stay. Sweetgrass responded to our needs, which were frequent. House was dirty; I would not have my dog sit on the sofa because the cushion covers were filthy. They were removed and cleaned. We had many Xfinity/Comcast issues and eventually found out it needed to be set up correctly. Xfinity finally got involved and resolved the problems...I believe it took four weeks before resolution. Storage areas under the house were a mess. Most of these issues were resolved during our stay. As stated, the house was not prepared or inspected for a three-month rental. We did meet with the Director of Operations before leaving and gave him a list of our complaints. He was agreeable and did reimburse us for part of our stay. Sweetgrass tried! The Sweetgrass staff always showed up. Some staff members understood the problems and overall they were polite and very nice.

We stayed at a beautiful little house on Kiawah. No complaints about the house. I will warn you…read morethat Sweetgrass properties does NOT care about you or your requests! I inquired about a late check out. They said it would be $200 extra for 2 hours! Then they asked me if the landscapers could come work on the house early am on day of check out. I said sure if you give us a late check out. They said no, so I said no, but they sent the landscapers anyway. I was seen naked through a deck window, then they were blowing leaves and crap all in our faces as we were trying to pack. I called and they said too bad it's not their problem. They do not care about the clients.

Forgot to post this review! Back in lage 2020 we had a family reunion at a large home to celebrate…read morea milestone birthday. First gathering aftee the lockdowns. The home was on Kiawah Island and wonderful. Well taken care of! Will look at this company again the next time we need a rental in the area.

Be warned! This company does not care about your experience. They asked to send landscapers to the…read moreproperty early morning while we were trying to pack and leave. I said sure if they would give us a late they said no, so I said no. They sent them anyway, and after I was seen through a deck window while dressing because I didn't know they were there and they were blowing debris and leaves in our direction while we're trying to pack up the house to leave without regard. I asked the landscapers to leave a couple times and they refused. I called the property management and they said it was not their problem. Too bad. It was a frustrating experience. They are very unprofessional.

Upon check in, front desk did not provide explanation regarding facilities and amenities provided,…read moresuch as washer/dryer location, available detergent, coffee, housekeeping, trash location, recycling, etc. Left to occupant to figure it out. Room not cleaned properly. Wall paint chipped. Appliances dirty and dented.

We stay last weekend at a ocean view unit on the 4th floor. the overall unit was nice but the…read morehousekeeping and cleaning was not good. beds had sand in them and multiple items needed to be repaired. The management company was good about it and came the next day and took care of all. the repairs but when we asked them to re-clean the unit it was really not done well. housekeeping and maintenance needs to step it up. Golf was amazing

Akers Ellis was outstanding to work with. Helped me identify the perfect house, quickly responded…read moreto any questions I had and made sure we had a great stay. We have already booked thru them did next summer. I highly recommend them.

We have rented numerous times on Kiawah island and this was our first and last with Akers Ellis…read more The condo we rented had bugs, spiders and was filthy. We called to let them know and they sent someone to haphazardly clean it. Then we had to buy our own cleaning supplies as they didn't even leave enough dishwashing tablets for the week or garbage bags; we called to replace burned out light bulbs and they delivered the wrong ones. It was unbelievable. The final straw was the HVAC system sounded like it had an animal living in it and would make loud "bang, bang, bang" sounds waking up the entire family. They claimed there was nothing they could do but we never saw an HVAC tech the entire week. DO NOT rent 1107 duneside villa or you will be sorry you did. We will NEVER rent from Akers Ellis again. Response to Akers Ellis: while you did have someone visit the unit and inspect it, they did nothing to fix the issue. Their "workaround" was to leave the fan on circulate and I called back the next day to let you know it woke our entire family up. It did this every night. Also your claim that there are no bad reviews; look on VRBO. Apparently you had to move a customer to another unit because it was a dump. I requested to be moved and was told all your units were rented, which was false. Lastly, your "credit" for 10% of the rental is not an acceptable solution to make me ever consider your company again. It's more of an insult rather than a resolution.

I just looked at reviews and one girl showed bedbugs and she was all bitten up! You can't get rid…read moreof those easily. I can't believe no one addressed this from the hotel!

BED BUGS in treehouse room (5/31/25).. cool property with great access to beach & stores, but…read morehusband & I woke up in the middle of the night covered in swollen itchy bites. Looked around the beg & found bed bugs. Obviously shocking so we left by 5am to the laundromat to treat everything (spent $40 & ruined $200 of shoes and a dress). As expected, the manager denied an issue and said they didn't see anything or even that it could be a tick or something I picked up during the day? She definitely downplayed the situation and tried to shift blame. That said, she did say they'd send out an exterminator so hopefully the owner takes it seriously and treats the rooms. Owner called me a scammer & liar, as if I benefited at all from the situation.. A nightmare situation so wanted to make others aware so they can check the beds before unpacking/sleeping or pick another well-located property.

I booked a rental on Jan 3rd for 5 nights over Thanksgiving. Today, Feb 14th, they canceled the…read morereservation and said it was a problem in their system. Then blamed it on AirBnB saying they listed it for the incorrect price. I looked at the price during the date I had originally booked and it was increased from $381 plus fees to $1165 plus fees. Thats per night!! Over a 300% increase. Will never book anything associated with MyOceanRental again.

We enjoyed our stay at Folly Beach in a condo rented from My Ocean Rental. We had a very relaxing…read moretime with our family and Folly Beach, both the town and the beach/pier, are very nice. We had a mixed experience with the condo itself, and after writing the review below I realized My Ocean Rental doesn't have a place to post reviews online (nor can you see any reviews from previous occupants of specific condos you might be considering). To get around that, I will post the combined condo/company review here. Condo unit #301 at 201 W Arctic was the least well-stocked of any we have rented, but the condo property was clean and My Ocean Rental staff was very responsive and friendly. We would not choose to stay in this specific condo again (ever) but we would stay in another My Ocean Rental property. Here are the pro's and con's as we saw them. PROS: -- Beautiful beach, great access to the beach, nice pools, very close to Folly stores, coffee shop in the Tides next door. -- The outdoor condo property was very clean, great access to trash cans & recycling with lots of room -- Plentiful shopping carts near the elevators came in handy -- Sand rinse station just inside the locked gates was easy to use and very tidy -- Response time when we had a clogged tub was fast, Charlie was friendly and helpful and can fix just about anything. -- Keyed entrance to the front door allowed any member of our group to run up to the condo without getting a key. -- Porch is very large with nice table/chairs available, good view of ocean (though not a full Eastern view, mostly the Tides parking lot with the ocean to one side) -- Seating was ample with big leather couch, ottoman and large table with 8 chairs. -- Plates, glasses, mugs and silverware were ample. CONS: -- The dishwasher in Unit 301 DOES NOT clean dishes! When we arrived the center spray arm was laying in bottom of the DW. I re-connected, but to no avail. Dishes got rinsed (I guess) but the soap was mushed in the bottom of DW when cycle complete and random dishes were still slimy. -- Badly stocked kitchen. The chintzy old can opener does not work (we borrowed one from the owner's parents staying in the facility, thanks). The absolute BARE minimum of other cooking tools are provided, and these are the cheapest quality. There are no measuring cups, spoons, spatulas, pancake flipper. The only spice is salt. No filters for the coffeepot (but we left about 96, so unless the cleaners dispose there should be plenty for the next family!!) -- Sprayer for the kitchen sink completely broken, missing squeeze lever. -- Next time I'll pay more attention to photos of the kitchen in units I rent. This one needs a makeover and has cheapest of cheap counters, sink, faucet. I expected more for over $400 per night. -- Would be nice to provide more than 1 roll of TP per bathroom for clients staying 2+ nights. Would also be nice to provide hand soap, dish soap and at least 2 kitchen trash bags per day of rental. This was not expensive, but definitely registered as an annoyance given the price. -- Two of the bathtubs were completely clogged when we checked in. Left standing in 15" of dirty water by the end of my first shower (gross!!). The back bathroom is probably still clogged because Charlie fixed the middle one but my kids didn't tell me until later theirs had the same problem. -- I was reminded how much I dislike electric stoves, but I suppose that can't be changed. -- There is no working lighting in the middle bedroom, only a small lamp on the bedside (there is a big lamp on dresser but it doesn't work). -- Multiple bulbs were dead in the kitchen, dining area. I like to read honest reviews, so I hope I have provided one. Again, we WOULD rent from My Ocean Rental again, but I will avoid Condo #301 unless the kitchen, plumbing and lighting get some serious attention.

Wonderful company to work with. Excellent customer service. Great website, very user friendly.read more

BUYER BEWARE! We rented through VRBO, which was apparently managed by Coastal Getaways. Although…read morethe listing on VRBO stated I would receive a 100% refund upon cancellation, Coastal Getaways charged a $250 cancellation fee. I even explained I had lost my job and could no longer afford the trip and they would not be flexible. This was buried in a multi page document and NOT listed as a policy on the VRBO listing. It is VERY deceptive. I would not rent from them and if you do, purchase the insurance or be prepared to pay $250 to cancel. Terrible customer service and awful deceptive policies. BUYER BEWARE.

Josh O was a great host! Went out of his way to take care of our party, even taking care of bring…read moreout our food and drinks

WOW. These people know how to treat you right. Phil was the best guide we could imagine to spend…read morethe day with. He adjusted the agenda to fit our wants after getting to know us. Not only were the places he took us perfect, he was so helpful and friendly in telling us more about the Charleston area. We did the wine, distillery, and beer tour. He was so kind and even let us drop of goods by our Airbnb before picking an amazing rooftop bar in town for our final drop off. We will definitely be using this tour company again.