I tried calling for an appointment but apparently they were so busy I had to leave a message. I…read moredon't usually expect to get calls returned, but I got to make an appointment. The process was relatively smooth, although with anything medical recently it turns into an all day thing...Between getting checked then waiting at the pharmacy etc. Was also surprised to see they had dental services also.

This health center is clean and looks new on the inside and upstairs. I did a walk in and and the…read morewhole process took 1 1/2 hours all together. Not bad. You have to come early to fine parking around or on Broadway. If you drive as I do. Doctor Cory is pretty good. He is a young doctor but he knows his medicine and job, knowledgeable man. I'll stick with him and see how good he is. I had an ear infection and he gave me antibiotics & eye drops for my ear. I felt better a couple days later. 10 days for completion but I'm glad I can hear and swelling is gone. I have other appointments to complete with Doctor Corey. Apptmnts are months down the line so down wait around. Building is nice. Library is down stairs in bldg for copies needed for doctors appointments. Have a great day.

Addy (hope I spelled that right!) from the front desk ROCKS and overall I have been having great…read moreexperiences so far with Mazzoni, particularly in terms of transgender care. They quickly helped me get the medication I need and even referred me to LGBTQ+ friendly therapists. Thank you Mazonni :)

I made an appointment over the phone and the staff were friendly and informative. While in the…read moredoctor's office the staff member was clean, professional, and quick. I got everything I needed and they were helpful with any questions I had. The facility is mostly clean and easy to find.

I went here about a year ago and after filling out form on tablet and signing in we sat and waited…read moreand waited. I was in a lot of pain and we asked how much longer the wait was, my name and she didn't have it. She said "oh my bad I forgot to enter it on the list"

Pros: easy to book, fairly easy parking on the nearby blocks (as it's south Philly)…read more Cons: website indicates that this site has xray. Have a sprained ankle or a busted wrist/knee/elbow? Too bad, you'll later find out - there is an xray technician only certain days of the week. Guess Friday isn't one of those days. Finally - website requests to have a credit card on file as soon as you book. Better hope they don't actually use it if they file insurance claim incorrectly, or that if the system is hacked, your card information is too.

For the most part, I cannot say enough, good things about this! Not only is everybody usually very…read morehelpful and friendly, but you're also in and out mostly. I brought my nine year-old one time before Christmas and the doctor was able to give her a chest x-ray and treated her for pneumonia within an hour five days before Christmas . Also very clean . Overall if you need to be seen quick and fast, you're in good hands here!

I came in with a belly issue, specifically a swelling like a hernia but what do I know I am not a…read moredoctor. The doctors assistant asked why I was there and I said a belly issue, she reported back to the doctor and doctor said tell me to go to the hospital because there could be more involved testing which they don't do there without examining me to make this assumption. Unprofessional amateur medicine. So I insisted that the doctor look at me because patients are dumb, we are not doctors and we don't know what it is. I thought this was very unprofessional, the go between with me and the assistant to the doctor. So after aggressive intelligent voicing my thoughts and push and pull the doctor decided to see me and tell me it was a hernia. Great a relief. But they would of still billed my insurance either way because they worked me with blood pressure, weight etc the usual pre stuff. The doctor would of still got paid for an exam that he didn't do. This is unprofessional and criminal to me. I am a patient what do I know about a belly issue. A violation of patients rights.

Came here for a doctors appointment --Street parking is hit or miss. Parking garage does not…read morevalidate for patients.

This was a nice building with nice people working in it. The landscaping was nice and I loved all…read morethe historic photos of Philadelphia in the hallways.

Guy was rude and dismissive at front desk when my ticket number was called up. Appeared to be arab…read moreor spanish male, early 40s. Had to call to get my results, they told me I should get a link or email with my results in a week. When I called a week later they said I would have to wait an additional 7-10 business days to receive an email or link since they are done by a 3rd party. Had to stop by and get my results in person. So silly and misleading. The Dr was great that I saw though. Just crazy waiting time frame to get results. Some other places only take 2 days

They need to improve in their customer service. I called just to make sure if I came close to…read moreclosing that I will still be seen and the lady was incredibly rude for no reason.

I had an appointment at this office for 1:20PM. I sat in the waiting room forever and my doctor…read morenever came out. They kept telling me that he will be out soon but soon never came. I eventually left and was never seen. Wasted my day.

Dianne Sherpa was probably the least considerate provider ive ever had the displeasure of working…read morewith. Her only responsibility was continuing the plan of care prescribed by my regular PCP. It's worth noting the support staff that handle the call center are also difficult to deal with because of their incompetence.

My appointment was at 6:30 pm, I arrived at 6:05 and it's now 7:29 pm and the child hasn't been…read moreseen. The inefficiency of this place is beyond ridiculous. This place needs better management or maybe more staff! This will be my last visit here!

If you are part of any South Philly parenting groups, you will hear over and over from…read moreparents looking to change providers because of the ridiculous challenges related to scheduling well visits at this otherwise good provider. It's just not worth it. With so many other good options in South Philly, my recommendation to new parents is an unequivocal "Pick a different provider for your child."

I really love this medical group and I'm usually quite picky (okay, maybe anxious) about doctors…read more The front desk, A and C (not sure if I should use their full names), are really wonderful and helpful. They take the time to get to know you and make you comfortable. I'm a patient of Dr. Scott Bralow's - he is incredibly intelligent, remembers the smallest details and I always leave with a smile. He has returned my calls and helped me on weekends WHILE he is away on vacation. My brother was also his patient prior to a relocation. One Friday night three years ago, he had an emergency situation and we sped to the hospital (were in the burbs). Dr. Bralow was ON IT. Not only for my brother, but for me as well. He still asks about my brother's health and cares for his patients immensely. Dr. Bralow also deals with my particular history with delicacy. He is really quite patient with me. This is an office I trust with my health - physically, mentally and emotionally.

I have been seeing Dr Scott Bralow since January 2023. This is not a good doctor in fact he's…read moredangerous.... I have suffered under his lack of care and have had to rely on the emergency room Non responsive, no communication and zero interest in my well being. In June I had gallbladder complications. Initially went to dr scott bralow who never examined me and promptly sent me home with antacid Fast forward 4 weeks and I almost died from gallbladder complications. I have just recently been dealing with arthritis in my hip and back. I went to the emergency room since dr Scott bralow will not respond to three phone calls explaining my pain and symptoms. No response at all!!! There is nothing worse then being in pain and scared and not being cared for by "the doctor" who you depend on. Run to any other doctor , DO NOT USE DR SCOTT BRALOW Worst doctor I have ever encountered

Alway considered this hospital as a lesser quality care facility compared to the elite hospitals of…read morePhiladelphia But after my dad spent 2 weeks here (he was seriously ill) I can't say enough good things. From the minute you walk in. The care staff is 5 star. in 2 weeks time-or 28 shift changes, we never encountered anything other than professional knowledgeable kind compassionate nurses respitory care givers doctors -even dietary was all about "how can I help you - what can I do for you". and it was genuine. maybe not the fanciest but just like mom and pop businesses this place was warm and friendly and high standard in medical care. They truly do their job and do it well.

This place is not a hospital, it's a detention center with 2 guards for every one patient, there…read moreare about four guards in the Er and another dozen or so in the treatment room area. Security here is tighter than a prison. You can't even get in the lobby without being harassed for ID it's very intimidating. The medical care is like shit and Joan who works in the admin dept is a real bitch, she talks over you if you try to complain. In this place you're guilty until proven innocent. Steer clear of this place unless you like the feeling of severing time in a maximum security prison.