We did not have a good experience here :( First of all, finding this location put us on guard. The neighborhood is sketch. According to their website, $50 membership is required. This establishment typically has customers that bring their own firearm so then there is a lane fee of $25. Also on their website, they offer a discount on the lane fee if you go a certain day, certain time, and show your Hawaii ID. Well we went there meeting all three criteria but didn't get the discount as advertised. Kinda sucked but oh well. After we signed the required forms, the guy had us pick out the target sheets we wanted. Then we were required to watch a safety video, which we couldn't hear loud and clear because of people talking around us. The employee then told us about the two door entry way to the lanes and being mindful not to let the noise get into the showroom. We picked a lane and laid our rifle bag on the bench. Strangely, the bench started rolling forward into the lane which didn't seem safe so we moved to another lane. We got our firearms situated on the bench that didn't roll and then tried to hang our target sheet but it was missing a clip and the cardboard was very worn, so we moved to another lane. There were empty shells all over the floor, maybe we were expected to sweep up after others but no one said anything. We shot up all the ammunition we purchased and then we were so ready to leave, disappointed. Of all the discrepancies, the main reason for this 1 star review was an intentional hazard caused by a young employee with arrogance. From the moment we walked into the showroom, he did not want to serve us. Since the only other employee was already with a customer, this young guy reluctantly came to our lane when I asked him nicely to show us loading our new shotgun. After he loaded the shotgun, he left the range. It wouldn't shoot so I went back to the showroom to look for him. As if he KNEW that something bad would happen, the young guy was NOWHERE to be found. So I waited patiently for the only other employee to finish his customer. Guess what, the shotgun shell was jammed! The older employee needed to retrieve a tool from the showroom to safely dislodge it! God forbid an explosion happened. To the young guy who loaded the shotgun incorrectly and intentionally caused risk of harm, I pray for you. Whatever causes your arrogance and ill intent, may God release you from all that and forgive you. This is not the kind of business that needs bad employees. We do not want anything like this dangerous episode to happen to anyone. We did not enjoy this experience. There was a serious lack of personnel and communication. We were put in an unsafe situation. read more

X-Ring Security & Firearms - Guns & Ammo Near Me - Waipahu, Hawaii

Get your guns and ammo with X-Ring Security and Firearms. This is my 2nd time and it's always been nice and fun! John is always ready to help and friendly. A friend took me here. This is his happy place. And it has become a nice place for me to make memories with him. It's nice how he carefully explain so that I can follow rules and safely shoot on the target. If you're thinking of becoming a member: - become a lifetime member for $50, yup, one time fee - free range time on your birthday - sign the waive once a year - member discounts Some deets before you go;) - open to members, public and first time shooters - no ammunitions or targets are allowed - foot wear is a required (closed toes) - minor must have a valid ID accompanied with an adult (personally don't recommend that you bring a minor) - magazine capacity must be limited to 10 rounds for handguns - if you are arriving with a firearm, it must be unloaded and in a case Thank you for taking your time to read my review. Have a great evening! read more

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Update: Women only range time on certain Wednesdays. All equipment, ammo and range included. Every other Wednesday. Next one is 9/10 4-6 pm. No experience needed. The last Wednesday afternoon had only female customers and range users. Safe parking lot. read more

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Staff is knowledgeable with the firearms and knives for sale or rent. I took the Compliance and Carry Concealed Weapon classes. Instructor was very helpful for this newbie. Staff is friendly and I learned a lot not just about guns but also State laws regarding guns and knives. X-Ring has become my new "playground." read more

Friendly help on choosing your weapon. A variety of guns to try on their built-in firing range. Estimates over the phone are ok. CCW Training available. Purchase your gun before the class read more

Very friendly, professional staff. They answered all our questions and were very helpful. We rented a few guns and enjoyed their gun range. I would highly recommend the gun shop/range to everyone. read more

Bummer!! Came on a Friday at 5pm gate was closed no one answered for almost 40 mins. Don't think their hours are accurate. What's also weird is someone spoke to them 2hrs prior to us being here and they did not mention anything about closing for the day. read more

This was my first time to go to this range because I had to accompany my son since he is a minor and his friends asked him to join them. This range is located in the "pupu" area, which is known to not be in a a good part of waipahu, but the main road to go through is in a business area, so driving there was not too bad. I wouldn't have known about this place because it's tucked in a side street from Farrington highway, but once I saw the painted american flag on the wall, I knew we were there. As I entered, there were many guns on display on my left, and a window to watch people shoot in the range to my right. They have great safety measures regarding shooting at the range, especially for first timers, including watching a video first, holding your ID until you're done and having an experienced person in the range at all times to first show you how to load and shoot the gun and knows when to help right away if he hears you are having trouble with the gun. The range is also enclosed by double doors: you have to close one first before opening the other to get into the range. I was required to register and pay a one time for lifetime membership fee for both myself and my son to be in the range even if I was in there to supervise and wasn't going to shoot. However, they have no safety covid protocols because masks were not required and none of the workers were wearing masks when the store and range is enclosed and circulated by ac. Lots of parking and a small drink vendor if u get thirsty. I would feel safe to come here again when the covid count is much lower to at least learn to load and handle a gun, in the event we may need to . read more

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First time here and I wish they had a second range more close to where I live because I would definitely go there more often if they did. This range is well-lit, clean, and more importantly....air conditioned and comfortable while on the line. Pricing was reasonable....two targets, lane rental, 40rds 223 and 50rds 9mm came up to $100/including tax. Was expecting to pay more, so this was a pleasant surprise. Every range is different with the house rules and they have a pre-made video that you can watch that will let you know what their rules are. They inspect guns prior to going on the range, and they expect guns before you leave the line and pack it up. Safety is of upmost importance here and I appreciate it a lot. Looking for an indoor experience and having the ability to set your targets at distances that you want to practice on....then look no further. read more

X-Ring is located in the Waipahu Industrial/residential area. You need to drive through a sketchy neighborhood to get to the side street that X-Ring is on. They have a parking lot for customers. In the times I've been there, the parking amount is just ample enough. You figure they have a certain number of shooting lanes, so there's a limit to the amount people shooting at a time, it's also possible to share lanes with friends of course. The store has a selection of handguns and long guns to choose from, as well as ammo. You can rent certain ones to try. The range is nicely air conditioned, clean, organized, spacious with 9 lanes. It's a members only range, so $50 one time fee and then $25/day range fee. You can shoot as far as 25 yards here. You can only use their ammo, however, if you want to use your own, they have a 1 year subscription plan you can pay for that includes range fees. Been coming here the past few months, and the staff are phenomenal. I've heard stories about how there was a really standoffish guy working there, but he's not there anymore. It's easy for me to ask questions because I'm a girl and still a newb about these things, but if you're a guy and willing to put your ego aside to ask for help, they are more than willing to share and help you! They also have gunsmith services, can drop off your firearm for them to clean if you're too lazy. Also, you can sign up for their basic handgun safety course, as well as ccw course. read more

X-Ring Security & Firearms - Guns & Ammo Near Me - Waipahu, Hawaii

I would give 10 stars if I could. I own a local retail shop, and nothing gets me more enthused than seeing another local retailer doing business the right way. First off, their gun range is awesome. They have about 10 lanes, and the entire place is well air conditioned and ventilated. You do not feel like you are choking on gun smoke here and you are cool. Also, the lanes have bullet protection between each lane so you feel safer and you have some level of privacy to do your own thing. Second, and I'll talk more about this later, the staff here is outstanding. I've been there 3 times now and Reggie and Akira are pros in everyway. I would try to hire these guys away from this place if I owned a gun shop lol. I've gotten the "you aren't part of the club vibes" in every gun shop I've ever visited. I didn't sense that at all here. Even after messing up a few times in the range (not waiting for the range door to close before opening the retail door, forgetting to put my glasses back on when going back into the range) I was treated with kindness and respect. Akira quickly, firmly, and nicely told me what I did wrong. I think they knew how much of a noob I am and I appreciate them looking out for me without being rude about it. I got to shoot my brother's 9m and we rented a few rifles for kicks. I got to try the Sugar Weasel AR-15 and thought it was pretty awesome. I hadn't fired my AR-15 in years so wasn't sure how it compared. This visit inspired me to dust off my AR-15 and bring it back the next weekend. I had trouble chambering a round right at the start. Akira had been watching me from the get go. He told me to tap the clip hard. Boom boom. That was the same problem I had at Kokohead, but I got yelled at there and never went back, never firing my gun again. I bought that gun 13 years ago and used it twice. I felt scared of it after my experience at Kokohead and wasn't sure how to gain experience in a safe way. After firing my gun, I could tell it was pretty meh compared to that bougie Sugar Weasel. I've worked in and owned a retail shop for 18 years so I thought I would see what kind of sales people they had when I finished for the day. I said to a sales person named Reggie: "Man. That was fun, but I shoudn't have rented that Sugar Weasel last week because now I know how mediocre my gun is." I pitched the ball and waited for the hit. Reggie jumped. "Oh yea" he said. "Well...I have the exact same trigger that gun has, in stock, and if you put that into your gun it will narrow the gap considerably." He looked up an online price and said he could get me close to that price with a free install. Done deal. Then I started asking him more leading buying questions. What about scopes. At first we started talking about the ACOG, and I thought it sounded awesome because I had heard marines used them. Then Reggie did something that we train our staff at my store to do by asking: "What are you using this for?" I told him home defense. He said, "I'm shooting myself in the foot here by telling you this, but I have something less spendy that is going to suit your needs better than the ACOG." He showed me a Trijicon MRO 1x site. He mentioned for close range and home defense this would be a better bet. A sales guy who actually cared about my needs?! I was already sold on this place, but now I was a customer for life. I hope the owner reads these reviews and understands how awesome it feels to be a customer and have a sales guy actually look out for you like that. Reggie showed his pro salesmanship repeatedely during that time. He steered me away from a special order situation that would have ruined my desire for instant gratificaiton. When I objected to a certain bag they were selling because it didn't have a shoulder strap, he stopped in his tracks, didn't argue, and shifted gears to the next topic of what I might need. As a retail owner I could spot an experienced sales person who knows how to avoid time wasting pit falls. He could tell I was a buyer who wanted something now. He knew how to save both of us time. He clearly appreciated a buyer who wasn't giving him a hard time about everything and valued his advice. When the sale was done, he shook my hand and earnestly told me how grateful he was for the business. Did I get the scope for the absolute lowest price on the internet? No. I didn't. Am I upset about that? No. I'm not. A lot of people want the lowest price, and great service. As a retail owner, I know that isn't how retail works. You can have one but not both. When I went back the next weekend, my gun was ready. I took it to their range, and fired off some shots. It was shooting high as I asked them to set it up for 50 yards thinking I might go to kokohead. Akira was on the scene immediately and helped show me how to zero it in. I then put the target to 25 yards and nailed the bullseye on my first two shots. I was so pleased. THANK YOU GUYS!!! read more

X-Ring Security & Firearms - My mediocre AR-15 at the range my second time. - Guns & Ammo Near Me - Waipahu, Hawaii

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What an awesome experience ! With the new laws in place for obtaining new firearms, it was time to renew the basic training again! The staff at X-Ring are always friendly, professional, knowledgable, helpful, fun and kind ! The class lead by Jaren Takamatsu was no exception! He is a brilliant instructor! He made the class, a repeat for many of us, fun, interesting , and very informative! His passion was present the entire class! He shared transparent situations regarding his success, which was relatable! The class was well organized, well executed , and fun! The range was no exception ! It is clean , air conditioned, and run safely! The prices are reasonable and competitive! I highly recommend X-Ring for all your firearm needs! Why would you go anywhere else? read more

Great place! Everyone is so welcoming and nice. The facility is AC and clean. The staff is top notch. I wouldnt want to go any other place. I took my CCW class there, one stop shop for everything. read more

X-Ring has some very poor customer service. I signed up online for the Handgun Safety and CCW courses 6 days before the course is to start. I then realized that I took the Handgun Safety course in February. I asked to cancel the Handgun Safety course and was told I could not. I asked if I could at least get store credit and was told no. I now have to eat the $300.00 for this course. A damn shame that the owner would not do anything to help me out. I do not recommend X-Ring for any training or any retail purchases for that matter. SMH read more

Very friendly staff from entry courses to range service. Amazing builds on their products. Custom guns!

Everyone at X-Ring is incredibly friendly, professional, and knowledgeable. I could tell that all of the staff know what they're talking about and are very experienced. I took the handgun safety course through them. They were incredibly knowledgeable and professional throughout the entirety of the course. They took the course very seriously and did a great job ensuring we all learned everything we needed to know. After the course, I bought a Sig through them and they were fantastic throughout the process. They were great about helping me find the right fit and being upfront and honest with me. Not only that, but I never felt any pressure throughout the process, which made me that much happier to buy from them. I would absolutely recommend X-Ring to anyone looking for an indoor range, a dealer, or firearm education. My experience was excellent and I can't wait to go back! read more

Adhinn was really helpful and gave really good advice to help my shooting. Also made me feel comfortable even though I am new to the firearm community. read more

X-Ring is not for everyone. The location is a little sketchy until you get inside of the gated parking and you walk inside of the showroom and see the range. The entire building is cinderblock construction, so breaking in would mean getting through the windows or the front door, both of which are barred when closed. Once inside the showroom, from day one I was impressed... by both the firearms availabile, the indoor range, and the cleanliness. The availability of rental firearms and ammunition for them has always been impressive given the times of scarcity we have right now (2021). The prices are also a little impressive (on the high side), but you do get what you pay for. The personnel in the shop are ALWAYS watching the range to make sure everything is being handled properly and if there's anything they don't think is appropriate, they will enter the range, sweep the casings a little, and observe a little more to see if they need to intervene in anyone's range practices or habits. When intervening, they are extremely gentle and try to suggest improvements and see if they can help the range client do better. I've never seen them be sudden or offensive in the time I've used their facilities. I did take their Handgun Safety Course, which is excellent and reasonably priced for what you get (someone did suggest this is the most expensive course on the island, but again, you get what you pay for). Quality instruction, a positive and supportive environment, and overall a great starting point for anyone looking to own a handgun. I do plan to take all of their courses and I have already purchased two firearms from them, and hope to become a better gun owner and wielder, God forbid I'd ever need to use one in a bad situation. All classes offered are relevant and informative, and I would take all of them (except for the one that is exclusively for females) to keep current and stay current in whatever firearm and sensible defense skills I can learn. If anyone is looking for a place to act as an FFL or looking to practice in a quality facility with people who are both knowledgeable and helpful, I believe this would be a good place to start. read more

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Great range the distance is perfect and selection of rentals is great for folks just trying to figure out what gun to buy next!

I'm partial as this is the only gun shop/ range I've visited on Oahu ans I have to say, all the staff here are very helpful and knowledgeable. They have the patience for someone like myself and my young adult son. Ammo prices are easily listed, the range is well maintained and on this day we were blessed to have Akira giving pointers and tips to my son. read more

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Friendly and knowledgeable staff. Would recommend. Clean and well monitored.Safe environment.

My wife and I came here as part of our "Bullets and Brunch" day date. When we arrived we were greeted with a smile and asked if we had been here before. Since this was my wife's first time, she had to fill out a quick waiver and watch a short safety video. There was a one time membership fee of $30 for my wife (good for a year). Members pay a $20 daily fee to shoot all day. They have other membership options as well but we got the min priced one. Next, they asked us what we wanted to shoot? They had such a large selection of guns to rent. You can also bring your personal weapon as well. The price of ammo wasn't too bad for a range. I paid $29 for a 50 rd box of 9mm. The awesome part to me is that we weren't rushed or forced into an hourly rate. As you can tell by the look on her face, she had a ball and really enjoyed spending time together doing an activity. I highly recommend this place to break the monotony and do something fun with your family. I brought my son here the first time I came. He loved it too. Long story short... Come give it a shot!! (Pun intended) read more

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Love the staff here; the range is clean, safe, and above all else fun. Haven't been able to make it out the last few weekends, but we're regulars. My son gets treated like a king every time we come. Fellow customers? Fantastic, almost all of them. The ones that violate the rules are removed, simple as that. Don't be afraid to bring a new shooter here; it's the perfect place for them to get comfortable with a firearm. Staff treats novices and experts the same, with respect and aloha. I'm a huge fan and will be a lifetime customer. read more

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I was turned away from X-Ring before I even arrived in Hawaii. I messaged them asking a few questions and they said they looked forward to having me in the range to shoot. Then moments later I received another message saying I was to never set foot in the shop or else the shop owner would file a restraining order against me for trespassing. I was puzzled for a moment until they sent another message saying "your husband is the shop owner's ex-boyfriend" so basically I'm banned from X-Ring because she is insecure. All I wanted to do was to come in for some target practice. I could care less if they dated many years ago. Sad to have basically been driven away before I got the chance to shoot so I will be taking my business elsewhere.... read more

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Went there for the first time with my boyfriend so we could shoot at the range. I don't remember the name of the staff but we went there today around 12p and he was super helpful while teaching me how to hold a pistol. Went there so me and my boyfriend could rent guns to shoot at the range and we both had fun, thank you so much. read more

This place is a hidden gem in Waipahu! You wouldn't even think this would be where it is driving through a neighborhood and boom, there it is! I won't lie, I'm clueless about Firearms, my husband wanted to go here for his birthday! What a blast! These people are so knowledgeable and such amazing guides to safety and strategy too! You can bring the family if you choose. In order to do the range, the children must be 13 or older. You can choose a variety of style gun and target sheets. Let loose and bave Become a member and enjoy their indoor gun range. Membership is $30. If you're looking to purchase, be sure to take the necessary state courses to obtain your license! They also can assist you with the courses. The guns were amazing and we found the one! The friendly knowledge staff made it so easy! read more

A cool place to do some indoor shooting. I guess this range is like every other range, they have offer pretty much the same things. Indoor ranges do get pretty pricy tho, we spent around $193 for 150 rounds of 9MM and 1 box of 556. The only thing about this place is the sketchy area its located in, it gets pretty ghetto on the way to the range, but overall its perfectly located close to home. read more

I went in there to look at guns, ended up not wanting to buy a gun so opted to buy a high lumes flashlight valued at $161. Was told I could NOT purchase the flashlight UNTIL I purchase a ONE TIME lifetime membership = $35. Went to Young Guns Mapunapuna instead and bought the flashlight NO MEMBERSHIP REQUIRED!! read more

I have been going to x-ring for over 7years. Bought a lot of firearms thru them. They are super friendly and helpful. They have a very knowledgeable staff. They have in house gun smith, their rates are very reasonable. Good quality work and in a timely manner. Really enjoy their indoor range. Always clean and well kept. Always a great experience going there. Highly recommend giving them a try. read more

Great service, training, and selection of firearms, highly recommended! Location is kind of awkward but that's not a hit in them.

I have read past reviews but have never had any problems with the facility or staff! Nice facility. No I didn't take a class from them but always come to their range to practice or work on my gun sights. Yes the area is ? But I grew up in Waipahu. What a better place to have a gun range. Aloha! read more

They're pretty good, prices seem a bit high but for what I got it's not too bad for 50 9mm rounds and 50 45.acp rounds. No one mentioned membership at the start when I rented the guns so when it came time to check out, they hit me with a $30 membership fee on top of a range fee. I'll pay the fee but damn it be nice to mention that to me upfront first instead of hiding the fees till checkout after I already used the range. Will have to come back again since I got a membership now. read more

X-Ring Security & Firearms - Guns & Ammo Near Me - Waipahu, Hawaii

You wouldn't think you'd find this place in a tight neighborhood. It's pretty much a diamond in the rough. Gated location, parking lot is decent and clean. Walk into the facility you are welcomed with a nice breeze of AC. They explain that this is a all member shooting range, if you are not a member you have to sign up. $30 for life time and you renew when are asked too. They go over your safety briefing for first time shooter which is very helpful. Walking into the shooting range which is WELL VENTILATED! Which is awesome. Workers there are nice and informative. This was my first time shooting and I would be seeing myself coming back very soon! I advise those to try this place out! You will not be disappointed! read more

X-Ring Security & Firearms - Registers / Front Desk - Guns & Ammo Near Me - Waipahu, Hawaii

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Reggie and Jim were very welcoming and accommodating. I took my husband in for a surprise date and they were able to set him up with everything he needed and more. He had fun! It was a very good date, according to the words of my hubs read more

Hidden Gem on the West Side! Don't let their Waipahu location scare you away. Hidden gem. This is gun enthusiast dream store - AND they have a shooting range on site! Great and knowledgeable staff. read more

Could you update your hours here? Just had to drive thru the hood with no ammo! ....... read more

I order 3 AR15 magazines last July 20,2022 but until now not received yet. I called them but no help, the guy told me to email them if i need a refund so I emailed them 5 times but no answer. So if you like order better order to another store. mario c. read more

Had a blast shooting here! The young lady at the counter was kind and friendly took her time to answer all my questions the guys that runs the range was spot on always watching and there to answer any questions I had, made it safe and fun. Now that I'm a life time member when ever the ocean is rough and dirty I'll be coming here to have fun. read more

This is a great place to shoot. Especially if you're on the west side. Staff is friendly and knowledgeable. Prices are a bit steep but at least they are close to home. I've heard that they price match on firearms or do there best to. They also to classes to acquire firearms and if you complete it they give you free lifetime membership. Xring is a members only shop and they have a gunsmith that also does ceracoating read more

X-Ring Security & Firearms - Gunsmith services - Guns & Ammo Near Me - Waipahu, Hawaii

You would never guess this place is here because you have to drive through a pretty ruff and tight neighborhood in Waipahu. Staff are awesome, friendly and knowledgeable! Mae, Carleen, Alfie and Sterling to name a few! A one time lifetime membership is $29.99. There is a fee to utilize the range, but they have different deals during the week, like women shoot free on Wednesday's! You have to purchase their ammo and paper targets, but can bring in your own firearms or rent from them! I haven't used it yet, but they have Auto Targets! They sell various brands of firearms and can order what you want, at times consignments, red dots, scopes, some rifle parts, magazines, etc. Follow them on Instagram to be informed of their deals! Awesome indoor shooting facility...not in town! read more

X-Ring Security & Firearms - Guns & Ammo Near Me - Waipahu, Hawaii

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