Outstanding Service and he his my problem quick and didn't try to get over on me because I am…read morewoman. He was very professional and I will use again and again

From the owner: I'm honest and I can come to you to fix your car's mechanical issues. read more

I had a good experience with them. They got me in fast. I was able to sit inside and wait. That…read morewas a plus, because it's super hot outside right now. They gave me a good price and I got two pretty good used tires with good tred for 45 a piece after I got a front wheel alignment. I'd go back to them.

They are beyond awful. No communication, lie, do not come when they say they will, do not let you…read moreknow. Never use these people.

Jake was the only mechanic, and I talked to several, including the RAM dealer, who would attempt to…read morefix the Motor Generator Unit in my 2020 RAM 1500 Etorque. The bearings were shot, and you could hear it whine...55K mileage. Except for bearings, which are common, no replacement parts or replacement whole units were available, or would be available in any predictable timeframe. I was at the end of the road for repair. Jake took on the job and got it done- his first time with this particular problem. Great service and communication, with fair pricing and a good attitude. Can't go wrong with Jake by my experience.

AaAMAZING...! These guys managed to get here early quickly diagnose my car ..and also showed me…read moresome other potential issues which they fixed for free..! Major repairs included VTECH replacement and new correct size battery installed...cleaning up the electrical connections as they went... I definitely recommend these guys..! They are professional ...knowledgeable..HAVE the correct tools and best of all they communicate EFFECTIVELY..! Price was fair and affordable great value for work performed..

I was on a road trip from Dallas to Austin. I got air in my tires prior to leaving and all of a…read moresudden on the freeway my tire light started flashing. I was a little concerned. I exited the freeway and pulled into a random parking lot checking them out. They looked fine but I was unsure. I looked across the street and I saw Red Oak Auto Repair and I pulled in right after they opened and I explained what was going on and they checked every tire, offered me some water and coffee, and they got me together. Confirmed that it was a censor that was malfunctioning but still give me a little more air than what was required just in case there was leak or something since I was driving far. They were so kind. They didn't have to do any of that, especially since I didn't spend any money there. if you are in that area, i 100% recommend them.

Finding a new auto repair place can bring on some anxiety. Fortunately our needed repair was…read moresupposed to be minor, but every time that check engine light comes on in a 20 year old Dodge Ram 1500, you just never know. Red Oak Auto Repair Center is a beautiful new limestone and red brick building on Ovilla Road near where we live in Glenn Heights. They've been open a few months and we decided to drop by and present our truck's problem. We had been told that the EGR valve and gasket needed replaced and our usual oil change and simple repairs place would be unable to do it. We were greeted immediately by a friendly young man who introduced himself as Mo. Mo listened, understood what another place had to say about the issue and offered to do a free diagnostic while we waited. I have to say that the waiting area is more like a living room than your standard waiting area. There are two distinct areas. One side has a coffee bar with snacks and a refrigerator with drinks and water. The unisex restroom is on that side in the corner. There's a four kettle chair seating group with a table, rug and a wall TV. Across the room is a comfy long couch and two chair set with tables, large area rug and a wall TV. The light green walls were a wonderful change from automotive or industrial design and there was lots of natural light. Just a lovely airy welcoming room. We had showed up somewhere around closing time not knowing really that they would start on the repair. They choose to and in the end, we waited until they closed. They had to go buy a part and on the Ram 2006, the part was very difficult to get to and then get out, as it was rusted in place. Mo kept us aware of everything as it developed and offered to drive us home and bring the truck to us after the repair was done in the morning. We lived but a few miles away. The repair with tax, labor and parts was $324.75. They worked hard on this repair. This truck has never been housed in a garage. Dodge Rams live long but this is the second engine. It's been awhile since we have had a repair other than A/C or a turn signal. Given what Red Oak Auto Repair did for us and the great rapport we established, I can say we'll definitely be back!

This is an honest shop that stands behind their work. Clean…read moreshop and a hard worker. Lots of experience, and saved me money too. Russell is one of the good guys!

Russell did a good repairing my transmission. He kept me informed about the process and the status…read moreof the repair. The price he quoted is the price that I paid.