STAY AWAY -- Worst Management Experience I've Ever Had I rented at the 7th Street Villas for a short time, and the management team was by far the worst I've ever dealt with. They changed property management so frequently that it was nearly impossible to keep track of who was even responsible for the property. I was told my townhouse would be move-in ready, and it absolutely was not. I asked them to fill a large hole in the backyard--a real safety hazard with a toddler who couldn't even play outside--and they flat-out refused to fix it. The property managers were essentially nonexistent. No one ever came to check on the property, so residents did whatever they wanted, whenever they wanted. The only communication I received was a series of empty threat letters. The community was consistently dirty because there was no real management presence to maintain it. The move-out charges were outrageous. They billed me $1,634 for a paint job--for comparison, when I lived in San Diego, I was charged $200 for paint. They also charged me for a broken lock that was already broken when I moved in and that they never bothered to fix. It got so bad that I nearly had to sue them for breach of contract. Please, by any means necessary, stay away from this company and their properties. Save yourself the stress, the wasted money, and the headache. read more

I've been renting under this management company for about a year now and overall it's been a solid experience. The home was clean and in good condition when I moved in, and it's been comfortable to live in. Anytime I've needed something, management Guy Kevin has been responsive and communication has been pretty straightforward, which I appreciate. They've also been helpful when I needed to handle things in the city no issues there. I'm still currently renting with them and haven't had any major problems. Compared to other experiences, this one has been smooth. read more

This place is the worst. The apartment was filthy. The pool and gym was never available. The garage didn't open. They never gave us mailbox keys or garage door keys and they only gave us 1 key to the townhouse. We called multiple times but Samir only answered or called us when it had to do with our rent. Then our water heater broke and the property manager Nicole said she sent someone to fix it. No one ever came. STAY AWAY! If it says Samir just know he'll try to take every penny you got without honoring the lease. read more

The consistent 1 star review is ACCURATE. I will add a review of the property itself but this review is post tenancy. I left the apartment in excellent condition (Lease Manager's words) and was told my security deposit would be fully refunded within 14 days. Now that I'm gone, no one returns my calls or answers their phones. My next stop is to speak with an attorney since they don't even respond to BBB complaints!!! read more

XCD Realty and Property Management - DO NOT RENT FROM THIS COMPANY - Appraisal Services Near Me - Phoenix, Arizona

I am a brand new tenant in Avondale that was referred by Jovanta from Apartment Options. These reviews are really terrifying. I wish I would've saw these sooner. Things are iffy but hopefully they'll change. From the reviews, there's something that has to be done...everyone come together & go to the news or something. But I hope our experience is different. We have Samir & Amy Mendez is our point of contact. I'll be back with more...hopefully good & better reviews MzPinkee read more

We rent a property managed by this company and our contact is Samir Sawhney. He is rude, unprofessional, and awful to deal with.

Kevin was very professional, transparent and great with communication. He was available and always provided needed direction. I would recommend Kevin to friends and family. read more

I live across from a property managed by XCD Realty & Property Mgmt at 1502 E Dunlap, and this has been an ongoing issue for well over a year now. The dumpsters are constantly overflowing, left open, and people dump bulk items outside of them. Trash gets blown everywhere and ends up on surrounding properties, including mine. I've had to clean up debris from their property more times than I can count. It's unsanitary, it attracts pests, and it honestly just makes the whole area look terrible. I've reached out directly and was told it would be handled, but nothing has changed. There doesn't seem to be any real system in place to manage the trash or prevent this from happening over and over again. At this point, I've had to file complaints with the City of Phoenix and Maricopa County because it's clear this isn't being taken seriously. I really hope they step up and fix it, because it's been going on far too long. read more

This is probably the least communicative agency I have ever rented from. My AC went out and I notified them via a maintenance request. I left two seperate voicemails on the same day. One on their main line and one on their emergency maintenance line. I heard nothing from them until I submitted an intent to vacate the next day which they responded to quickly without mentioning the AC repair. I received another email the next day about my intent to vacate and still nothing about my maintenance request. The temperatures have been over 100 degrees Fahrenheit each day this week and this is a health and safety issue for myself and my children. Please avoid renting from this agency if you can for your sake. It has been 2 days and 11 hours since my maintenance request and I have still not received any communication regarding it. read more

I resided in Phoenician Pines, in a condominium managed by this company from April 2023 through July 2025. Issues began prior to move-in when the originally assigned unit was unavailable due to an oversight by the owner, resulting in a two-day delay before we could move into an alternate unit. Throughout our tenancy, I submitted multiple maintenance requests, including bathtub resurfacing and tile replacement in the second bathroom and kitchen. The bathtub work order was marked as completed; however, I was incorrectly informed that maintenance attempted service while I was not home. I was present the entire day, and no authorized entry was permitted in my absence. Tile repairs were ultimately denied, with management stating that matching materials were unavailable and that full replacement would be required. In the interim, I was advised that my children should wear socks or shoes indoors. There is also an unrepaired hole in the exterior stairway. Management addressed this by nailing a piece of plywood over the area, which presents a tripping hazard rather than a safe repair. Additionally, there were serious safety concerns involving other residents. On New Year's Eve 2025, individuals in a unit below mine were discharging a firearm into the air. When reported, management stated that those individuals were relocated to another property owned by the company. Communication with the office was often unsuccessful, as multiple attempts to obtain assistance or documentation went unanswered. I repeatedly requested documentation regarding the removal of a former roommate and the writ of eviction issued prior to move-out, but these requests were never fulfilled. read more

Wish I could give them zero stars. Stay away from Samir. We paid a deposit but ended up not going with him and he never refunded our deposit when he said he would. read more

Move in date 1-1-25, Move in cost $3490.00: Key gave on 1-2-25 as the drug rehab worker aka maintenance stole the Key to my unit after not cleaning it, needless to say he was terminated, got the garage key in lieu of and door key next day SMH - The 3 day walk thru NOT completed until 4.2025, Unit was in extreme horrible condition, I was REFUNDED that 250 cleaning Dep, however the unit was not ready or they words it was NOT "Turned over": Walls need paint, Only carpet in unit is on Stairs: Gross and Disgusting carpet replaced after 3 Mo. / No PM for 3 mo then Finally New PM and still the Ball is dropped like XCD is in the playoffs! Communication is horrible and at your expense, Promises of getting it together sounding like a broken record! I need to catch my breath before the continued REVIEW PART 2 as I have not mentioned the lease was Breached on Day1 #StayTuned #Undercover/Silent Auditor for Brokers for AZ Real Estate Commissioner! These pics were taken on the first day! read more

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I'm Barbara green I was on the street with my service animal after a bad landlord thru me and other out and stole all my belongings samir and his staff put me in a apartment 1000 times better than old place his staff helped furnish my place and maintenance to helped che king onmme even coming to help with rental issues there the best company inaz I love them and will.live here as long as they run and own it thank u samir and staff Barbara green 7110 north 68 ave read more

No one responds in office, our pool been needing repairs since February and is not usable. They raised the rent when they took over and got rid of our 24hr security. Worst management I have ever seen. Run fast read more

Run fast. Please at least google Samir Sawhney's name (designated broker) before applying ANYWHERE they lease. Rented out units to fake sober living who ended up breaking into my house twice. This company ignored me and never completed a single maintenance request and if you call them about it they will laugh you off the phone. Complete POSs. I have no idea how they aren't all thrown in jail as it has been MONTHS and they still REFUSE to give me my security deposit back. I wonder if Samir's wife's boyfriend knows how big of a POS he is. I'm contacting lawyers about how bad they screwed us over. Please for the love of god stay far away from this company. read more

Went to go tour a rental property. The agent did not show up at all to give us a tour and is now not contacting us back. Very unprofessional. read more

By far the absolute WORST experience I have ever had with a property management company. When we first moved in we had no bathroom mirrors... we asked if we could get mirrors and we were told we would have to provide our own... after 3 months of arguing they got us mirrors. On two separate occasions they shut off our water, for absolutely no reason, we never once were late or missed a payment. When we would call to ask why they had absolutely no idea. Now that we've FINALLY moved out we cannot get anyone to speak to us about returning our security deposit or drop our account balance to zero. This is by far the most unorganized, unintelligent group of people I have ever had the misfortune of working with. I don't think I've ever left a review for anything in my life. These people are the first and the worst. Do not EVER work with these people or rent from them. Kevin and Samir are AWFUL. read more

This company is simply garbage garbage, the worst of the worst it doesn't get any worse. They don't fix anything read more

Im not one to write reviews on places or companies but like other reviews have said "RUNNN"!!! Property management is absolutely terrible. I am planning to take these people to court here very shortly I am just gathering all of the invoices and all the files I need. It is absolutely trash! They have been giving out fake evictions and threatening to kick me out. Saying I owe late payment fees when actually Ive been paying way more than I should. I have called multiple times and I get no response each time. If I could I would give this company a -10 star. Absolutely ridiculous. Never again! Stay away from these people they just want your money! You will not get your deposit back! Report them!!! read more

Negative stars..XCD is absolutely the worst property management company in Arizona. They ran our entire complex into the ground- sold-and left an absolute financial disaster for the new owners and HOA going into 2022. Samir is the used car salesman of property management and real estate sales and will do nothing good for your home value. He is all smooth talk upfront but a business disaster that couldn't keep books straight even if they actually tried. Our new HOA can't even audit the financials due to the shambles that we're passed over. Stay as far away from XCD as you can. Never, ever hire anyone from XCD to manage your HOA or property. read more

Slumlords and need to be investigated for wronging tenants out of deposits and fake evictions .After reading the reviews on several sites I see I'm not alone . They took me to court because I stopped paying rent because the house was falling apart. I paid it in full and still haven't received a zero balance from the courts . I stayed there a additional two months after the hearing put in a 30day notice . read more

XCD Property Management reached out to A&D Appliance Services to perform appliance repair services for the rentals at the Sage apartment complex, for which they got paid, but A&D always had to request payment after the 45 day mark. We worked with them for a couple of years. Then XCD Property Management started requesting appliance repair services at other rental properties throughout the valley, which XCD has never paid for these repair services, which equals $1826.34 in 14 past due invoices. If you are an appliance repair business, I would not recommend working with XCD Property Management. read more

When I moved out I cleaned very well. I completed a closing inspection with the current manager (Tia, B.) and I videotaped the apartment before the last inspection and during her inspection. I was reassured I would get my deposit back. Underhanded business practices. The pool sat green for months, the laundry facilities have been broken down for at least a year, and one apartment was rented out with no attempt to clean or paint after the last occupant left; all this while the rents are ridiculously raised and no improvement to speak of. Drive by there before renting, do not believe the pics online. read more

This has got to be the worst property management company ever! Samir is the biggest jerk I have ever encountered. We rented 2 properties from them when we first moved to Arizona, one a restaurant and the other a house. Our restaurant didn't go so great because our entire family ended up getting covid over a month time so we had to close the restaurant for about a month and once we were able to open again, we couldn't get the clientele to keep up with our bills at the restaurant. So we closed permanently and that didn't sit well with Samir, even though he got another tenant in there almost quicker than we got our stuff out. With that being said, we ended up missing February rent to begin to month. By the 7th, we had an eviction notice, which is rather quick since it was only 1 month we were behind and it was only the 7th day of that month. We let him know that we had put through for the state to pay our rent up until our lease ended in July and he said he didn't want to take that. We then told him we would pay him for February and March on the 27th of February and he stated that he didn't want that either. He basically told us he just wanted us out of his house. So we ended up getting evicted on March 7th and now he won't even answer or return calls from prospective landlords to tell them we lived there so he is still screwing us over even though we don't have any property of his anymore. He is just a terrible person and I want to let any and everyone know this fact. And also, the house we were in still has no tenant so he could've had $15,000 but instead he just has an empty house and I hope nobody ever moves in there. God don't like ugly! read more

Wow. The unit above me is a short term managed by this company. A rep named Rejean knocked on my door (I have an actual 1.5 year lease for My HOME). The people above be are ex employees of this company and have a large ass barking dog that I asked the woman upstairs to control. The agent or whatever she is had the nerve to knock on my door and accuse me of yelling at her 'tenants' / co-workers basically. Extremely unprofessional. Rolled her eyes at me when she didn't like what I had to say. Then accused my dog of barking. AFTEr she knocked on my door. (Dogs do that sweetheart). Then they stopped. Horrible customer service, not professional. At ALL. read more

When I first met Samir he was so nice he got me into a home in surprise first problem was when I paid my 1 rent living there I was charged with pet fee for my 2 service animals I had already given them paperwork about so I should have not been charged anything for them, moving on I started cleaning his new offices in chandler I cleaned his Apts and homes of people who have moved out, until I cleaned this one townhome that had old broken items in the garage I thought was from the previous tenants and I threw them away no one told me the new tenants had put those items in there which was nothing but some broken items from the goodwill I never knew them asked me to turn on the water valve that had been turned off by the city of Phoenix they wanted me to commit a crime that day I stop cleaning for them, fast forward to the end of my 12 month lease they raised my rent $500 my rent was already $2056 and they knew I was going to have hand surgery for carpel tunnel so I wouldn't be working that much until my hand healed they still raised it and put me on a month to month lease I received rental assistant from surprise cap office and Trisha was this home's manager I always worked with her she accepted it with no problem until those payments stop coming in and she kept trying to take me to court for late fee etc. but it always got dismissed now in April 2023 I fell again behind due to my health getting worse still tryin to make every payment I could until I needed rental assistance to pay what was owed so I can move to a place I can afford and she took me to court July 10th the case was cancelled due to technical issues in the courtroom so the court cancelled on the 10th I asked for a new court date I was told I would be notified I called on the 11th I was told the same thing I would be notified come July 12th Trisha had a court date and never notified me about it and got a default judgement against me and I never knew about it until July 18th when I received the writ in the mail I called Trisha over 100 times emailed her as well. The surprise cap office was paying for my rent if she filled the forms out and she sent me a email saying she was filling it out anymore still never telling me about the court date she also sent me another 5 day notice on July 12th and still never told me she got a judgement against me I went to the court to get a motion to vacate the judgement due to those reasons and when they came and Locked me my 2 year old grand daughter and my 2 sons out in this 115 degree weather with me having epilepsy I can't be hot no one can I had no where to go because I've been paying them I went to the court to see if I could get a emergency hearing instead of waiting all of a sudden Trisha was right there on the video I told the judge she never notified me through text or email nor did the court like I was told I would be he said some smart stuff like well what do you want from me I told him I need the judgement vacated under at landlord tenant law that is what is supposed to happen the judge didn't care and neither did Trisha she said I had to get out and I couldn't even stay in the home for the last 14 days no me and my family are homeless and they have all my money don't ever ever go to this company they work with people with evictions because they know they will squeeze all the money out of them then raise the rent to evict them know they can't afford it we are asked what can we afford and the for the rent to raised is stupid Samir and trisha are trash I have reported them to the government and I reported that racist judge cause he told me to stop crying and to leave out his court he wouldn't even look at my evidence read more

Fabulous property owners and management team! We have rented our home from them for over two years. Over the two years we have had a couple issues with our garage door opener and a couple AC issues. They have had someone there almost immediately to fix the issues. The team is friendly and answers your questions quickly and professionally. After renting from them I don't think I will ever rent from another company. They are great! read more

Do not rent from any of these properties Trish is immature to deal with and will block your number if any issue arrises Stay far away read more

Finally moved out of that hell-hole after almost 4 years. They wanted to raise my rent almost $1000/month for a dilapidated small house that was overpriced when we moved in. This company will pinch every penny by ignoring your complaints and hiring the ineptest contractors when they do respond. They don't put any money into the home (like appliances, pool filter or air conditioners) so you can expect them to run inefficiently at best. I had been asking for a working ceiling fan in the primary bedroom since the day we moved in (the remote was misplaced sometime in between the original walk-through and our move in). The fan had no other switches so it needed the paired remote to work. They just blew me off until I gave up. One Tuesday, I was leaving and noticed water leaking from my meter box into the street. I looked it over and determined that the leak was on the residential side of the meter (meaning that it's the property owner's responsibility). I promptly called it in as a maintenance request. Nothing happened for 3 days until Friday afternoon when I was informed by one of my sons that the contractor showed up, looked at and told him that it was on the city side, and left. I already knew that it wasn't but decided that I needed to appease them so I got the city out there (around 5:00 PM) that day to confirm with me that the leak was in fact on the residential side of the meter. After confirmation, I immediately re-contacted them to re-confirm what I had already known for days. That water was coming through my meter, being billed to me, and leaking out of the box, and flooding the street.... The contractors finally returned the following Tuesday to begin their work, didn't call or knock on my door and turned the water off to my house while my son was in the shower getting ready for work. And it still took them two more days to actually fix the leak. Water, that I was billed for, ran down the street for 9 days. No apology, no offer to knock off any rent for my astronomical water bill.... No accountability. Then, one of the interior polybutylene pipes burst inside the attic. I submitted the request and a plumber was out there the next day to make the repair... That was good but that was over 24 hours of water leaking into the wall in between the garage and a bedroom. They stopped the leak but never hired anyone to replace the damaged drywall or carpet or do any sort of abatement work at all. I asked them twice in the past year to replace the old decaying pool filter that leaked sand into the pool and backwashed into the street (city code violation BTW). I was ignored. On a side note, the renter is responsible for pool maintenance with this company. It's got to be the only property management company in the Valley in which pool maintenance is not included in the rent. The audacity to ask for a raise of that magnitude simply because the market in Phoenix allows for it, and not because you've incurred any additional costs of ownership is beyond the pale. They have a terrible reputation that is absolutely warranted. read more

I reported a broken lamp and after more than 5 months and repetitive reminders, the lamp is still broken.

If there was a less than 1 star I would give it. This company is TERRIBLE and I would NEVER ever give them any business. We rented a house in Scottsdale which was completely misrepresented online. When we arrived the previous tenant was still moving out. We waited for 2 hours to get into the home and then when we did...wow....it was filthy with human feces on the bathroom walls. Cigarette marks on furniture that frankly was so cheap it was falling apart. And they called it a luxury rental experience. The carpets were stained. A window had been broken and replaced with a piece of plastic but the broken glass remained in the frame and my husband cut his hand on it. The pool was so filthy we couldn't go near it. The backyard had 3 months worth of the previous renters dogs waste. Not ever once picked up. No landscaping work done. Kitchen ceiling with major water damage. I could go on. Oh and the front door had been kicked in and the wood frame was missing. The most frustrating thing was my husband had to spend the 3 months of our rental there being general contractor because this company completely FAILED to provide any customer service. They would not reply to emails. Their property manager was strung out and of no use whatsoever. She lied openly about what had been done. Samir never once replied to emails until we wanted to know where our security check was. Then it took them weeks to get it to us, way beyond the time we should have had it. The address was 7544 E. Princeton Ave, Scottsdale AZ 85257. DO NOT rent from this company or that home. read more

Unprofessional. Does not maintain properties. ZERO communication. Cannot pay online. The worst customer service. Answering questions is an inconvenience. Trish Jeffery, in particular, has been zero help and quite rude. If I would've known these were the people & service I would deal with, I wouldn't have chosen this rental property. Highly recommend to re-evaluate doing business if you expect decent customer service and communication. Also made an offensive woman joke that I should have pastries & coffee ready for them. Woman to woman put downs are intolerable. read more

This company is terrible. I DO NOT recommend them at all. We moved out of a house and had it professionally cleaned to ensure we would get our deposit back. It has now been one month and counting, still no deposit back. I have emailed Trish twice with no reply, called her and she is never there! She is definitely not professional in her communications department. I also called Samir and spoke with him who said "The check is in the mail"...still nothing!! They expexted their rent on time, even during Covid, no exceptions, we kept our part of the contract and now they are neglecting theirs. They are snakes who slither out of their legal responsibility...Small Claims Court seems to be the only light at the end of this tunnel read more

Guess I'll be going to small claims court for my security deposit smh Jacky was the helpful person in my case

XCD realty is a very unprofessional company to deal with. They are all about making money for themselves and do not care about their tenants. They do not track rent payments and they will contact you to ask if rent has been paid. Very unorganized and unprofessional. They also charge an outrageously elevated rental amount. BEWARE! read more