Great little jewelry shop in north central Phoenix. I've been coming here for years. They've appraised my Rolex and some other jewelry for me, and I've purchased a few items for my wife, most recently a beautiful sapphire ring for our 10th anniversary. Nice selection of gemstones, wide variety of jewelry. And importantly, their staff are consistent, knowledgeable, personable and I really enjoy each experience I have in their store. Great place to get your next gift! read more

I first came into Burland back in 2016 when my husband and I were getting engaged for my first engagement ring, I really wanted to shop in a pop and mom shop for our rings, as it felt more special and personal than a big retailer. We then came back in 2017 for our wedding bands, and in 2022 for a second wedding band for me and resizing. Throughout all these years, I have put my rings through the wringer, and they've held up wonderfully! This year my husband and I decided to upgrade my ring, we initially thought to buy a new ring altogether and placed and order, but after some thought, we came back and spoke with Marc, who completely understood the sentimental value of my original ring. He had us sit down and discuss what stone size they could make fit, the quality of stones (they carry natural and lab grown), that they could make my original center of my ring a pendant, and man did they deliver! I will forever be coming back for any of my jewelry needs. read more

Burland Jewelry Center - Jewelry Near Me - Phoenix, Arizona

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I haven't used another jewelry store since my first review. Burland is family. They treat you like family, are excellent at repairs of any kind, and have beautiful pieces. The service is impeccable. I love stopping by to see what they have. I'll be sending my future son in law here when he's ready to get a gorgeous engagement set. I love mine, it was hand picked with the help of Amanda. Best place hands down for fine jewelry. read more

Went today and Mark was extremely helpful and welcoming. Made the process very comfortable and he had very good insights. Super friendly staff! read more

I had some rings that were just the wrong size, one too big and another too small. I'm not going to take them just anywhere, but it's not like I keep a jewelry guy in my rolodex. Burland did a wonderful job resizing, they were super friendly to work with and they give my kid a ring pop every time I walk in with him there! At this point, they've taken care of three items for me and I couldn't be happier. Burland is definitely going in my phone as *Jewelry guy for any future needs. :-) read more

hassle free, quick, convenient, competent, kind establishment. the staff were genuinely excited to help and were even more excited to send me off with my custom engagement ring. my fiance loves the ring and the stone was set very well. thank you! read more

Burland Jewelry Center - Jewelry Near Me - Phoenix, Arizona

The customer service is amazing.. The owners are polite, sincere and down to earth. I brought in a necklace to make a slight change and they didn't charge me. This has to be the best local jeweler. I hope to be a paying customer soon. read more

Absolutely the best in the valley! I've been using Burland for many years and have always been blown away by their professionalism and availability when needed. I have referred hundreds of people to them and have always heard nothing but excellent reviews. read more

Inherited some diamond jewelry and went in to see what it was worth. They were very helpful and answered a lot of my questions. Nice no pressure mom and pop place, I really dislike the big chains. read more

They are all absolutely wonderful here! Trish is such a gem, will always take care of you! Highly recommend

I called their store at 5:38 pm today. The friendliest gentleman answered my question about a potential repair to my watch and invited me to stop by, even though they close at 6 pm. When I arrived just minutes after hanging up, he was very welcoming at my arrival. He offered to take a look at my watch immediately. It took less than two minutes and the repair was complete! I was amazed! He certainly exceeded my expectations on all fronts! This seems to be a small mom and pop shop, tucked away in a shopping center and I'm so glad I found this gem! read more

Burland Jewelry Center - Watch clasp. - Jewelry Near Me - Phoenix, Arizona

My wife had some jewelry that needed to be repaired, her tennis bracelet, and a heart necklace that had lost a diamond. I took them to Burland Jewelry Center, a family owned business that has been in the Valley for 39 years. They were able to repair both pieces at a very reasonable price. Both pieces looked brand new again, and my wife was happy with the results. They also do appraisals custom and designer engagement rings they have a wide selection of diamonds, watches, and rings. Please support our local businesses read more

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I have been here twice so far. Once to get a watch battery which they did so quickly and at a reasonable price. Then I had bought a watchband somewhere else that I couldn't get on my watch and they were so nice and did it for me. I asked how much do I owe you and he wouldn't take anything for it. How nice is that! Plus he told me in the future I could get my watchbands there. I wouldn't hesitate to go back to buy jewelry or get a repair. They were so nice and friendly. read more

I chose Burland to reduce the size of my engagement because my brother bought my sister in laws engagement ring here and raced about the service. The service is amazing. You feel like family here. read more

I highly recommend burland for any of your repair needs! I brought in my tennis bracelet for repair and it came back better than before and also so quickly. Less than 5 days. Very reasonably priced too compared to other jewelers that I got quotes from. I even tried on a pair of diamond studs and they were quite beautiful. I will be coming here for all my repair needs and maybe a purchase down the road. read more

Friendly, family-owned business. I had jewelry repaired here and would recommend! They also have a nice selection of natural and lab-grown jewelry! read more

Burland has been my Fur-Mom's go-to jeweler for the past 15 years or so - Marc, Amanda, Trish and the whole team are just amazing and work miracles! She most recently brought them 2 rings to fix; one needed extensive repairs and the other had a cracked stone that needed replacing. They did an amazing job on both. They matched the stone so well on the one that was cracked, you would never know it was replaced. Not even I, with my discerning eye, could tell... Mom was also in the market for a pair of ruby studs, and Marc was able to source a beautiful pair for her, which appraised for much more than she paid for them. Which left a nice, tidy sum left over for a stop at the doggie treat store on the way home. As Warren Buffet says, "Price is what you pay, but value is what you get." If you want a fantastic, honest, third-generation jeweler that really knows what they're doing, treats you like family and gives you amazing value and service, go to Burland Jewelry Center. Oh, and they are pet-friendly, too. Perhaps I will eventually have them make the diamond collar that I so richly deserve... read more

A dear friend of mine bought me a tennis bracelet many years ago. After several years of wear and tear it broke. I've taken it to several jewelers and I was told with the AZ sun and dust it's just a matter of time until it happens again. My friend that had given it to me is no longer with us and the risk of losing was one I didn't want to take. However, I didn't want it collecting dust in my jewelry box. Trish @ Burland Jewelers (one of the owners)came up with the idea of putting it on a bracelet and then suggested we use the remaining pieces for earrings. This is a family owned business that I found through yelp and so thankful I did!! If you are in the market for custom beautiful jewelry from a locally owned family business, they definitely have my recommendation!! read more

Burland Jewelry Center - Tennis bracelet - Jewelry Near Me - Phoenix, Arizona

Great experience! I left a bracelet to be resized, my wedding ring to have the prongs changed/strengthened and that same ring also appraised. Everything was done in a timely manner and each person I spoke to was very personable. And the cost was reasonable. read more

Went here on while on a birthday trip on 09/21/15 because Brian P. proposed and the ring was a size too small. We were leaving town the next morning so we didn't have days to wait to get it resized. Checked out the reviews on Yelp and saw they did same day resizing. They measured my finger and said it'd be 4 days before we could pick it up due to their jeweler having a backlog of customers because he had just come back from vacation. We told Mark, the owners' son, that we were from Vegas and were leaving the next day. He said he'd see what he could do. Less than an hour later my vintage engagement ring was perfectly sized, and the triple banding was seamless. You'd never know that it had been cut apart with more white gold added in. And it only set us back $45! The customer service was fantastic. Mark was very friendly and chatted with us about Vegas the whole time. We ended up getting Brian a vintage channel set diamond band to wear on his right hand (not as a wedding band) just because the price was right. (And we're really into sparkly stuff, just like raccoons.) I am so happy with the service and care we received. Will definitely come back for more purchases when we're in the area. read more

Burland Jewelry Center - Less than an hour and $45 later, my engagement ring was sized up to a 6.5 from a 5.5. 09/21/15 - Jewelry Near Me - Phoenix, Arizona

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This place is the real deal! We decided to come here based on yelp reviews several months ago. At the time, we were just shopping and looking around - Marc, was so friendly, not pushy, and practically taught us about the 4 c's. It was like a class - he was showing us different diamonds and price ranges so that we can make an educated decision on engagement rings and wedding bands. We left with not buying anything and didn't feel awkward at all. Several months later, I was proposed to. Luckily, my fiance decided to go back to burland to get a gorgeous engagement ring that I absolutely adored. Since then, we have been back to the store to get our wedding bands and now, I want pearl earrings and necklace from there too! The family that owns the store is always sweet and genuine. I wouldn't hesitant to spend my money here and neither should you...unless of course you can't afford it. That's a different story. read more

I've shopped here for 30 years now. Marc and his crew are always so helpful & friendly plus they have high quality items for all occasions. I highly recommend you drop in and see them for your next gift or just something for yourself. read more

Great experience at Burland today. Stopped in to adjust watchband. Was quickly helped and repair done while I waited. Great customer service! read more

Absolutely the nicest most professional place in AZ to buy jewelry. I can't say enough nice things about this place.

Highly recommend Burland. I recently purchased my fiancee's engagement ring from them. Both Amanda and Marc were friendly, educational, patient and not pushy at all. After visiting Burland I went to couple more jewelers to compare prices and selection but eventually returned and purchased from them. I can see why they are rated number one on Yelp. Marc worked with me to stay within my budget. I feel like I got great value for my money. And my fiancee loves the ring. read more

Burland Jewelry Center - Jewelry Near Me - Phoenix, Arizona

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DO NOT HAVE RINGS SIZED HERE!! Cost $200 for 4 rings, took 3 months, lost 1 diamond, cracked 1 garnet and in the end all 4 rings are still too big. These are rings that I wear daily, overnight my knuckle grew and I needed each ring to be slightly sized up from 5.25 or 5.50 to 5.50 or 5.75, I can't remember what the original size was. The 1st time I picked up the rings they were HUGE and they kept them to fix. Then stones, cracked/missing and the finish on my David Yurman rings were stripped away that they had to keep those to put them back on. In the end, I have 4 rings that I CANNOT wear and spent $200.00 for it. read more

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Mark is always awesome!! If you are in the area and in need of any jewelry repair, cleaning or new items, you definitely should stop here! read more

This place doesn't have five stars for no reason. I came in today just inquiring about some possible fixes, and also had a watch battery to change. Mark was extremely helpful, personable, and kind. I talked about how much I had paid for a service at a different jeweler after an overall bad encounter with them, and he informed me that they charge 1/4 of the price there. I couldn't believe it and he was in shock too! I decided to think about the jewelry fixes and when he came back after changing my battery, he told me it's on the house! He said he felt bad that the other jeweler had overcharged me so this was free today. Mark honestly made my day. I had a great experience even before he did that, but it's this kind of customer service (and first interaction!) that makes you stick to one company for the long run. Needless to say, I will come here for all my jewelry fixes. read more

Went in to get a ring sized and they did it perfectly and in a timely manner! Will go back here again for future jewelry needs. read more

Burland Jewelry Center - Jewelry Near Me - Phoenix, Arizona

Wow great service! I needed a ring repaired and re sized and also had a old Rolex that had been sitting for quite some time. It was a sentimental piece (I guess most jewelry is) that I wanted repairs on for some time but was quoted previously by another jeweler a lot of money. The jeweler here told me it was under $100 and didn't even need everything I was previously told. I have to applaud any place that offers savings and doesn't take advantage of a guest or situation. Not every jeweler would be this honest and would prefer to make a quick buck. Not Burland, I felt as if I was one of there long standing best customers and this was my first time ever there. I can't say enough wonderful things about this place. Their prices are amazing and they had a beautiful selection of pieces that I would love to have. Definitely found a local jeweler that I can trust and feel great about buying from for myself and my loved ones for years to come. I wouldn't hesitate to recommend. Thank you Burland for doing the right thing and making me feel so warm and welcomed. Looking forward to picking up some new pieces! read more

I used to have good service here, but waiting for 2 months for a ring reset and then being told they "ordered the wrong setting"'and then waiting yet again and returning to be told, "this reset made him nervous," but yet no communication from anyone over the entire time period is unacceptable. Very unprofessional. I won't be returning and can't recommend this jeweler. They returned my old ring but not put back together....in pieces. read more

When my grandmother passed away, I inherited a lot of her old jewelry. I kept the pieces I wanted and wondered if I could sell the rest. Burland did a great job on my custom ring so I came back. The appraiser, Mark, sat with me for a good long time going through each piece. He helped me determine which pieces were worth getting officially appraised and which were not. I settled on getting appraisals for 4 specific rings. Another employee kindly sized the remainder of the rings which will help with resale. They were extremely helpful and knowledgeable. The appraisals were done in about a week - great description and photos. I know very little about jewelry so I always worry that I'm going to get fleeced. This family-owned business appreciates each and every customer. I will definitely return. read more

They were reasonable and respectful, did a great job resizing my wife's bracelet. I would recommend to any of my friends.

Wonderful people and they know what they're doing. Have had many of my rings resized there

My fiancee and I went here for an engagement ring. Amanda's service was above and beyond in helping us create the perfect ring. The prices were very fair. Would go back in a heartbeat. read more

Everybody here is really nice and super helpful. Quick service. They even gave me free silver jewelry cleaner. I really recommend this business. read more

Outstanding people to deal with. Great service reasonable repair prices. My wife's favorite place to shop. read more

The folks at Burland are wonderful and their quality of work on my repairs was outstanding.

Had a great experience purchasing an engagement ring from Burland jewelers. Marc was friendly and helpful, while my wife figured out exactly what she wanted. read more

I am settling my mom's estate, and needed guidance for some of her jewelry items. Burland's came highly recommended to me by a friend, and I am so thankful to find them! I was so impressed by Mark's very personal service, and he gave me terrific referrals to people who could assist me in selling some of the important pieces. He received nothing monetary for his services, and yet was SO happy to help! I'm really grateful for his assistance, and am happy to recommend their establishment to anyone with jewelry needs in the Phoenix area. I plan to return to Burland's whenever I have jewelery needs in the future! read more