We took in a 2011 iMac to Santa Fe Computer Works because it was caught in a boot-up loop. Nelson…read morewas great at communicating with us about what he was doing. The motherboard was fried and the computer done-for, but he retrieved the hard drive with all the data and moved that onto a large capacity thumb drive for us. He is very knowledgeable and friendly and we recommend Santa Fe Computer Works heartily.

Several weeks ago, while visiting Santa Fe, my computer failed. Dead as a doornail. Yes, it was an…read moreolder computer with many miles and files, and I used it every single day to run a community radio station back home. I took it to the nerd guys, who all but laughed at me. Although it was a brand they sell, it was "too old" for them to even look at. I asked if there was anyone in Santa Fe who might be able to help, and they assured me they could not recommend anyone. So, I retreated to the parking lot to see if the Google gods could help me find anyone in Santa Fe. As I was getting in my car, one of the nerd guys walked up and said that while he couldn't recommend someone to help me, I might check out the folks at Santa Fe Computer Works as they'd been in business there for many years and he'd "heard good things" about them. That was one more idea than I'd had before, so decided to check them out. They have great Google reviews, and an A+ rating at the Santa Fe BBB. So, on Monday morning, I took my dead computer to see if there was any hope. No appointment, no reservation. Shop looked like what I would hope a working computer repair place would look like... lots of parts, monitors, laptops, etc. They tried a couple of obvious things (power cable, reset, etc.), and said it seemed to be motherboard issue, but they'd like to keep it and work on it. I explained that I was from out of town, only there several days, and was frantic to get back to my radio station monitoring/updating. Nelson said he would see what they could do, within my time constraints, and would keep me apprised as to progress. Well, they were amazing. Turns out that the motherboard was dead, but my hard disk was intact. To replace that motherboard would require more time than I was going to be in Santa Fe as it had to be ordered. It's an expensive part, since there is high-end video on the motherboard. The battery also had a bulge in it, although that was not the critical item nor would it have to be immediately replaced. This computer was new in early 2017, and had been a workhorse, and had definitely seen a full life. However, I was not thrilled with the prospect of replacing it with a new one at this time... what a PITA that is - reinstalling software, trying to make sure all data was taken off the SSD, etc. Nelson gave me a few options... do nothing, order a new motherboard & they could ship my computer to me, or he could get my hard disk working in another laptop. I opted to have the hard drive put in a laptop that he had... not the same brand, but comparable in memory, size, etc. He asked to keep it another day, and would get it working for me at a very reasonable cost. As promised, the replacement laptop was ready for pick up the next afternoon. I've been using it every day to keep the community radio station running, and it has been running like a top! They were meticulous with replacing all of the hardware drivers so I've had zero issues with those. I'm still running Windows 10, and will get a new laptop (but on my timetable when I'm not frantic to get it working. I highly recommend Santa Fe Computer works. They were very honest with their recommendations, great with communicating, and fixed my computer on the timeline stated. I was in a real bind, and they helped me beyond measure. Oh, they also have a couple of really cool pups!

Chad was amazing! Helped me with a years-long backlog of ignored pop-ups offering malware and virus…read moresolutions, demanding I finish setting up programs I don't know if I have, and telling me my dropbox and other mysterious items are full or have stopped syncing or are unsecured. Gibberish. Chad set it all right in 2 hours. And so friendly and professional--super easy to work with. Highly recommend!! And a very reasonable rate, too.

Would not recommend this place!!! I got my laptop back like this! I've called repeatedly over and…read moreover and no response. I was told to simply pop it "back in". My laptop was not like this prior to having abq computer pros fix.

I had a computer issue that I could not fix myself [most I can], so I called Paradigm Computer…read moreNetworX and was able to set-up an appointment over the phone remotely with one of there guys - Buck. Within less than an 1hr he was able to troubleshoot my issue and get me on my way. I appreciated his clear communication, and his experience so much I felt inspired to leave this Yelp review!. Thanks guys for making my life easier in the area of resolving my frustrating computer issue that was slowing me down in work! Keep up the good work :) !

From the owner: Paradigm offers the best computer repair services in Santa Fe, providing support, consultations,…read moreand emergency repairs for individuals and small businesses.

Great service very reasonable price would highly recommend! Do your due diligence. I did and they…read morewere the best

I was visiting Santa Fe and my Lap Top crash :( Santa Fe…read moreComputers Response time was amazing , I Highly recommend this company to any one.

******UPDATE***********March 4, 2020 I assumed from the…read morereviews that this business was also open to everyone, your average customer. Upon arriving, no one seemed to be present. I actually thought the business was closed. When two of the employees/owner eventually came out, they looked at me rather confused, then looked at each other, then back at me as if I was an idiot or something. They asked what I wanted and then informed me that they do not work on everyday computers. They only do work for businesses. Well........from the looks of their office, they might want to reconsider going back to the average "Joe" I had to give a Star even though I didn't get my computer looked at. 1 Star solely based on interaction.

They were so gracious! First Jenna spent a while in the phone with me trying to diagnose the…read moreproblem. I took my PC there and they fixed the problem in no time. Wow! Thanks for the quick service... I was desperate!

Steve is a good guy who knows his stuff. I spilled a drink on my old laptop keyboard which killed…read moreit. Bought a new one; Steve was able to xfer all the data to the new laptop. Best of all, the new laptop came with Windows 10; Steve installed a Windows 7 emulator, as well as tons of anti-spyware, malware stuff. He was able to fix my old PC with a new drive and new keyboard. This is the second time I have used Steve, and I am very happy. Service was lightening quick. As good as it gets.

He's good as a pc tech but like all stupid professionals in Santa Fe, they do their thing and don't…read moreexplain why, what or where they do what they do, leaving the customer with more questions. I was sicker than a dog w/ head and back trauma and he thought he was smart to tell me what I should go do like travel, go up to the mountains, go out to eat etc-etc. when it took all I had to just make the space for him to come over for an appointment. I know what I need to stay alive so his impressions or advice were rude/disrespectful. Then he refused to help causing me major stress. It's just like the doctors here, they don't have a clue that the patients are sick and struggling either. Santa Fe has gotten heartless and rude towards others. No consciousness for the customer, just a bunch of dumb professionals talkin' their talk but not walkin' the walk. Total Santa Fe customer service

I have worked with PC Expert for 15 years. I have several businesses and I am a writer. He is the…read morebest. John K.

From the owner: At PC EXPERT, we specialize in fast, reliable, and affordable computer repair services. Whether…read moreyou’re dealing with a slow laptop, a virus infection, hardware issues, or need custom upgrades—we’ve got you covered. Here’s why our customers trust us: • Expert Technicians: Our team is highly trained with years of hands-on experience repairing all types of computers—Windows, macOS, laptops, desktops, and more. • Fast Turnaround: We know how important your computer is, so we work quickly to get you back up and running—without cutting corners. • Transparent Pricing: No hidden fees, no surprise charges. We offer fair and upfront quotes before any work begins. • Personalized Service: We treat your device like it’s our own, and we’re always happy to explain the issue in plain language—not tech jargon. • Satisfaction Guaranteed: Your satisfaction is our top priority. We stand behind our work and make sure it’s done right the first time. Whether you need a quick fix or a full system overhaul, PC EXPERT is your go-to partner for dependable, professional service. Visit us today and see why we’re the trusted name in computer repair!

I needed my MacBook Pro repaired so I called a few computer repair places and got the run around…read morewith prices. That was a big red flag. Then I found Clockwork Computer Repair on Yelp. I talked to Josh. I got an up front price that was reasonable. Josh was professional, provided a quick turn around time and answered all my questions. I will definitely use Clockwork Computer Repair again and would highly recommend this place.

The owners and tech staff were competent and professional, offered great individualized support,…read moreplus were just very nice and friendly. I worked with Daisy and she was so helpful. Computer needed new hard drive and in addition to work I was given one on one session.

These people are GREAT. Fixed me up quick, and went well beyond the"bare minimum" repair HIGHLY…read moreRECOMMENDED

0) Yelp has the wrong address for this business. Should be: 1807 2nd St Suite 100, Santa Fe, NM…read more87505. I suppose they'll change it eventually. 1) I recommend, and commend, them. Took in my 2019 iMac for a free diagnosis. I'm a techie and had an idea what was wrong, but they checked other possibilities, backed up the account on the machine to avoid accidental loss, and spent literally hours pursuing the problem, which turned out to be a hardware failure. 2) They gave me a quote for the repair, but it was too high for my budget. In fact this was going to be a spare Mac, since I just got the new Mac Studio, so I don't really need it and wasn't ready to spend that much. I could understand why the price was high: iMacs from that year aren't made to be repaired. I dislike Apple's closed architecture (literally closed in this case), but that's the way they are. 3) I declined the repair and took the iMac home. No charge, no hard feelings. The people there couldn't have been nicer.

I read the other reviews and they were full of good experiences. I was still apprehensive as I had…read morenever used HelpTek. I had a major issue with my email account unable to reload. Dmitri fixed it for me at home for under $200. Great guy and entirely professional!

Dimitry answered my call on the first ring, was available at a convenient time, showed up on time,…read moregot the job done, gave me some good advice, and charged a fair price. I would use him again without hesitation.