Our company, I Am Fueling LLC, purchased a truck from Xclusive Wholesale Gallery LLC in September 2025. We were promised delivery by September 10, 2025, but it took nearly a month to receive the vehicle. After finally picking it up in October, the truck broke down within nine days -- despite being sold with a warranty and assurances that it was "ready for work." The delays and mechanical issues caused major financial loss and hardship for our small business. While we've tried to resolve this matter directly and professionally, we've received little accountability or follow-through. We're sharing our experience so others can proceed with caution and protect themselves before entering any agreements. read more

I strongly discourage anyone from doing business with this dealership. Surprise fees + add-ons, misleading contract terms, and unprofessionalism. My experience with Xclusive Wholesale Gallery has been overwhelmingly negative. We went to finance a $29,999 car with $6,000 down. The salesman and manager insisted that because of my credit. In addition to the standard monthly payment of the loan. Showing me a bi-monthly price was very misleading, as I thought it was $470/month. THIS IS MY MISTAKE. I should have realized it was a bi-monthly payment. HOWEVER, as we discussed the loan, I said $470/month dozens of times and were not corrected once. Against my better judgement I signed off on the paperwork, but I didn't receive any copies I went back two days requesting a copy of the contract and they wouldn't provide it. After doing my own research I was able to call the bank and they explained to me that my monthly payment was 870/month. When asking simple questions about the numbers on the contract the manager became very Rude and Unprofessional. He tried to justify the additional charges, how you go from 29,999 to 34,000 not making us aware of the price change. read more

This place is a scam! Their customer service sucks. They never return phone calls, the manager is never there and the lady who sits at the front desk is very unprofessional. I bought a car here won't recommend it to anyone go elsewhere save your money and a headache! read more

I purchased a CLA 45 AMG from this dealership and was reassured it was in great condition. Less than a month later, I'm stranded on the highway with severe engine misfires, safety system failures, and transmission faults. No pre-purchase inspection was allowed, and now I'm left with a $20,000 paperweight. I was told to wait until Tuesday while the car shakes dangerously at idle and can't be driven. No help, no urgency, no accountability. This experience has been a nightmare. I feel robbed--plain and simple. I would not recommend anyone trust this business based on my experience. read more

heck no i wouldnt recomend this place to my worst enemy bad customer service. i purchased a van there in like 2 weeks i have all type of light came on when i call them they remind me that i dont have warranty. i tell him it's barely 2 weeks since i bought the van, they said it doesn't matter. please i suggest you stay away from this place. read more

TL;DR - I strongly discourage anyone from doing business with this dealership. Surprise fees + add-ons, misleading contract terms, and unprofessionalism. My experience with Xclusive Wholesale Gallery has been overwhelmingly negative. We went to finance a $16,000 car with $3000 down. The salesman and manager insisted that because of our credit (683), the banks wouldn't approve the loan unless we could do at least $6,000 down because of the addition of standard taxes, fees, and registration. We have financed multiple cars before and this has never been an issue, even with worse credit. They said we could pay them the remaining $3000 over time, in addition to the standard monthly payment of the loan, which was $291 bi-monthly. Showing us a bi-monthly price was very misleading, as we thought it was $291/month. THIS IS OUR MISTAKE. We should have realized it was a bi-monthly payment. HOWEVER, as we discussed the loan, we said $291/month dozens of times and were not corrected once. Against my better judgment, we agreed to pay the remaining $3000 over time and move forward with the loan, which we thought was $291/month. We signed off on the paperwork, but we didn't receive any copies. We received the "purchase documents" via email, which we signed off on virtually, but did not receive a copy of all the physical documents we signed. We didn't even know which bank we had signed with. In the following days, I got a call from the bank for an interview survey and to finalize the loan. The bank informed me that this dealership added on GAP Insurance, a service contract, and 1 year of LoJack, totaling an additional $4295 in fees, which we were completely unaware of. They also informed me that our monthly payment would be $550/month. I told the bank I would not be moving forward with the loan and would return the car. When returning the car, we felt the manager was rude and unprofessional. He tried to justify the additional charges and explained GAP insurance in a condescending way, as though we didn't know what it was. We received our down deposit back minus an $895 restocking fee. To complete the return, we had to sign a cancellation agreement, which included a Non-Disparagement clause, explicitly saying we "agree not to post or publish any negative reviews or complaints." I told the manager I wouldn't sign an agreement with a Non-Disparagement clause and would need it removed. He replied that he couldn't and that it was necessary. The Consumer Review Fairness Act does not allow businesses to include a provision in a contract that "bars or restricts the ability of a person who is a party to that contract to review a company's products, services, or conduct." From the FTC.gov website: "The law protects a broad variety of honest consumer assessments, including online reviews, social media posts, uploaded photos, videos, etc. And it doesn't just cover product reviews. It also applies to consumer evaluations of a company's customer service." This review does not make any accusations or claims of fraud or illegal activity, implied or otherwise, from the dealership. This review is only an honest account of my negative experience doing business with this dealership, and an exercise in my right to leave an honest, negative review. read more

Bought a vehicle that was listed on car gurus for one price. Dealership had a 4k markup, and this vehicle had about 6k in repairs. Replaced almost the entire front end. Very unsafe and I am now on the hook for 12k. Would not recommend buying a car from this dealership read more

Just when I was about to give up I came to Xclusive. I am re building my credit had multiple inquiries from other dealerships nothing was working for me they got me approved. not my dream car but it's a start. very honest and transparent staff. thank you ror all your help. read more

I live in Souther California (Los Angeles) and found a Mini Cooper GP3 for sale online at Xclusive Wholesale Gallery. I reached out to the Dealer and ended up working with George (one of the manager's there). The service George (and the dealership as a whole) provided was 5 star. I worked with him personally through the entire process...He even provided me with his personal cell number to help with the process...Who does that?! George, does...that's who! As I had to negotiate the transaction, sight unseen, he was very patient with me the entire time and provided answers to all my questions. He went above and beyond...Sending me pics of exact details of the car I wanted or needed to see. I honestly have never had a better experience buying a car off a lot, new or used! He even assisted me in arranging transportation of my new MINI clear across the country! Thanks again everyone at Xclusive for helping me buy my dream car! Warm Regards, Jerry. read more

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This is the worst Auto Salon!!! They scam people and put in hidden fees!!!! This is ridiculous

I dont have good experience with this dealer. DONT RECOMMEND TO ANYONE.I did make appointment for toyota sienna, came to dealer took a look to car,like it. Then they sold the car to customer which came after me for more expensive price. Manager called to owner, owmer told to manager on phone sell the car to customer who came second but pays more money. This is unfair and disrespect.Because of next customer pays more than I pay which I was paying sticker price they were selling it. This dealer is scam people. Playing kind a games to people. I lost whole my day come from all the way from long islan NY. read more

We made an appointment to see the car. It was 16000$ in the website. They added some hidden fees. It came up 19000$. Long story short we agreed for 18300$. While we talking about the price, another salesperson sold the car to somebody else for 22000:))) even though we came first, they did not sell the car to us. This place is not recommended. Thanks read more

Drove very far to check out a car. The listed price was in fact, not the price they were selling the car for. Very scummy car dealer with crazy add ons, wouldn't even tell me the total amount on the car. Wouldn't recommend them to my worst enemy. 0/10 read more

worst experience Ive had at a dealership. To start salesman knew nothing about the car we were there to see. Once we began talking numbers there was $4,000 in hidden fees. Came up with a bimonthly payment but was very shady about showing us the overall price of the vehicle and breakdown of numbers. After running our credit, would only show us numbers written down on a paper, no print out of anything. Wouldnt even show us a written copy of the supposed warranty they had. We decided to walk away. I would not recommend this dealership to anyone. read more

As mentioned by others, there are significant dealer prep and other hidden fees that negate the advertised lower price (similar to bait & switch). Be aware of the practice. If you're considering a "newer" used car, you may be better off purchasing a CPO car where any benefit is detailed up front and included in the advertised price. read more

I made an appointment to see the sienna car. When I get there on time car was already sold and they offered and tryed to sell me another car. This is disrespectfull and unprofessional read more

First and foremost if you speak to steve... dont. Speak to someone else, terrible business etiquette. He ran my credit without my approval after i told him to wait til i discuss with his manager. I reached out to Steve and he blocked me after one call after saying he will get back to me. Hopefully BBB will be in contact with him soon. read more

Drove over an hour to this place for a Acura mdx which looked in excellent condition in pictures. when I arrived the passenger mirror cover was completely removed and the internals of the mirror were exposed, headlights were sun damage, paint job was sun beaten, hood was rock chipped pretty bad. salesman said he had a new passenger mirror cover being installed in a few days Even though he knew I was coming he never mentioned thw cover was missing, unprofessional. He knew nothing about the vehicle when asked about it's features. Price for the vehicle was around $17,000 and after he ran my credit and mind you I have A-1 credit he came back with an out the door price of almost $23,000. We kept asking him to show us how did he come up with the numbers but he kept beating around the bush, all he showed us were my monthly payments which were high and was written with a marker. We were even putting down a large amount as a down payment. He was rude and arrogant. he Thought he would fool us with the bait and switch. STAY AWAY FROM THIS DEALER ! read more

I purchased a vehicle from exclusive, thinking that I was going to love my New use vehicle. It was just what I needed the size pertaining to my job. Well well well my sales representative was Robert and the finance manager name is Nester. Those two are kind artist they are horrible, I took the vehicle prior to me having the vehicle in my possession for four days for a diagnostics at Nissan. Well let me tell you this they had two recalls on the car which was the latch to the front hood and a software update. they completed those the next day once I made my service appointment four days after that, the vehicle stops no start anything. Car gets towed back to Nissan for diagnostics. The car was a savage vehicle, the car pertain water up to the doorhandles for over a week Prior to me, purchasing the vehicle It was the worst experience ever I have did so much back-and-forth and bickering with the staff at xclusive might look good on the outside but please be aware I still have yet to receive my down payment for the vehicle. Good luck out there folks I wouldn't recommend anyone. read more