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    T J's Auto Sales

    5.0 (1 review)

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    2 years ago

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    Route 22 Honda

    Route 22 Honda

    (322 reviews)

    Went online to place an order for oil drain plug washer, asked if I can just pick up quickly. Parts…read moredidn't see the order in the system, then purchased one in person. The guy send me something from his drawer, call me to cashier to pay. Then paid and found it's the wrong part. Calling to ask them send a new one, or I will leave comments. Here you see the comments. Do Not send your car to this shop.

    We initially visited Metro Honda to check out a Certified Pre-Owned (CPO) CR-V, but were…read moreimmediately put off by a senior sales manager who was essentially selling snake oil. He claimed the car could be made "certifiable" for $5,000. It wasn't my first time buying a car, so I walked out right away. We stopped by Route 22 Honda without an appointment and were greeted by Juan David. We asked if they had any 2023 CPO CR-V EX-Ls available. He let us know they only had one on the lot and offered to show it to us. Unfortunately, we didn't like the color combination. He then checked their database and other lots for inventory that matched our preferences. Juan brought over a senior sales manager, Gio, who confirmed they didn't have the year and spec we were looking for anywhere in their system. He suggested considering a new CR-V instead. While we weren't planning to buy new, we appreciated the suggestion and were open to the conversation. What stood out was that neither Gio nor Juan pressured us or tried to push a sale. They were transparent about the out-the-door pricing and gave us a clear breakdown of the costs; no games or endless "let me check with my manager" delays. In the end, we purchased a brand-new 2026 CR-V from them. The price was fair, but more importantly, we were well taken care of. One thing I didn't like, though it's more about the dealership than Juan or Gio, is that they charge a fee for using a credit card. Covering credit card processing fees is part of running a business, and they shouldn't be passing that cost on to customers

    Richmond Enterprises

    Richmond Enterprises

    (10 reviews)

    Easiest, most stress-free car buying experience I've ever had!…read more I bought a 2003 Nissan Xterra last month at Richmond Enterprises. John the owner is very professional with a relaxed, humble personality which is everything opposite of what I know about used car salesmen. He has great quality cars with good CarFaxs on his lot and they also do all mechanic work on site. When I went to test drive the Xterra the battery was dead and the right rear tire was bald. John made sure that both were replaced when I came to finalize paperwork. I would absolutely come back here next time I'm looking for a vehicle and definitely recommend him to anyone.

    Just bought my bmw 328i here at Richmond Enterprise last week and I can't keep from raving about…read morewhat a great deal I got!! The car is used 2007 but drives like brand new, Absolutely spotless interior with sparkling, no damage exterior! My Bf is a mechanic and he said the engine and all mechanics of the car is in great condition. Looking at all the cars in the lot, the prices are very low for these luxury cars. I spoke with John who made all the paperwork and transactions simple and quick. He was easy to speak to and really went out of the way to make things work out for me so that I can take home my dream car. On the first visit I realized the radio was not working but two days later he made good on his promise and it was fully functioning. I drove it out of the lot that day :) All in all, the guys there made the scary idea of making such a big purchase easy and stressfree. I'm am more than satisfied with my Bimmer and the price paid! I would recommend Richmond Enterprise to anybody looking for a luxury car without spending the big bucks!!

    Route 22 Toyota - The odometer when I picked up the car.

    Route 22 Toyota

    (136 reviews)

    So I need to edit my review a bit. Originally, I had given this dealership a one star review. I was…read morecontacted by the ASM to see what could be done about my experience and I mentioned the vehicle was making some noise and couldn't figure out why and that I noticed a scratch on the passenger side door and paint chip at the hood at the dealership before I drove it off the lot. So he to have them look at it. When I brought it in, the service was so much different. The service manager Giuseppe was great. He explained what was going on (loose license plate, but they couldn't find the vibration, and paint has to be fixed another day.) The ASM also mentioned that they have policies in place for the salespeople to double check the odometer readings to make sure they are accurate. So they do take feedback. Overall, taking the average of the two experiences. I'd give it 3 star. Here's the original... Let's start at the beginning. When I walked into the dealership to buy a car, I couldn't tell you who the person who sold my car to me was. I didn't get a card, and when asked later when I went to pick up the car that I wanted, they asked me how the salesperson was. I had no idea there was nothing to identify them to me. Additionally, the Carfax on the car indicated that there were 45,000 miles on the car that I wanted. I asked them via email to confirm that they did. So I was a bit surprised when there were 47,000 miles on the car when I went to test drive it, and no one knew. Chalking that up to a clerical error, I agreed to consider purchasing the car the same day of the test drive. That's when the salesperson told me that the price was $1000 higher than the advertised price because, according to the fine print, "I didn't buy a car within the last six months from that dealership." I was going to consider other cars at other places until he lowered the price. It's just something to watch out for. When the paperwork was being filled out by the finance people, the original odometer printout said 45,000 miles and change. If I hadn't caught that and had them re-print the paperwork, it would have looked like somebody took over a 1000-mile trip on the car after I signed the paperwork as I took delivery of the car on March 7. Again something to look out for. I wish I could say that it was just my experience, but since they didn't call to ask what time I was thinking to pick up the car like it had been done at other dealerships. It wasn't ready and needed to be detailed, so I waited for two hours. During that time, a woman called, and the desk answered it on speaker. Because I could hear the conversation, I heard that the caller was upset that she got a bill for a car that two weeks ago she had agreed to trade into the dealership with the dealership paying off the loan. She was very upset that she got a bill and didn't know what to do. While the call shouldnt have been ansewred on speaker it does seem to indicate that my experience may not be unique with the dealership. If you buy a car here make sure that everything is explained to you. When I finally got the car released to me, I noticed that there were a couple of scratches on it that I didn't notice during the test drive because they were on the passanger side and on the hood. When I asked about the scratches, the salesperson said, "Well, you had looked at them, and I had said no, I didn't because of where the car was parked." He said that they were old. The car is a certified preowned vehicle. It's surprising that a dealership would let old scratches, especially minor ones, remain on a vehicle because it's an easy fix, and that's never happened at the other two dealerships. Route 22 Toyota said they would fix it, but I'm not hopeful about that. And happy to post an update if they do. But at every turn, it seemed like I was being misled. At the other two dealerships, they gave me the car with a full tank of gas, which I didn't get here, but maybe the policy changed. Like I said, I bought the car because it's a CPO with the features that I wanted, but given how many details were missed, I wouldn't be surprised if everything went wrong as soon as the CPO warranty ran out.

    If you're shopping for a Toyota in NJ, save yourself the trouble and go straight to Hudson Toyota…read morein Jersey City. They treated me like an actual customer, gave me a complete written breakdown, didn't require a hard credit pull just to tell me the price, and I ultimately bought the exact 2026 RAV4 I wanted for the advertised Toyota price -- roughly $5,000 less than Route 22 Toyota's pricing. And honestly, I have to thank the old mexican man (who I think is the manager at Route 22 Toyota) for making that possible. I walked into Route 22 Toyota already knowing exactly which 2026 RAV4 I wanted. I had done my homework, knew the trim and accessories, and had even told them upfront that I wanted delivery about a month and a half later. I wasn't there to waste anyone's time. The manager standing at the entrance immediately gave me the impression that I wasn't being taken seriously. He asked what I wanted in a very dismissive tone and assigned me a salesperson. Before even discussing the car, they wanted my information and SSN for pre-qualification. Fine. I agreed. While the salesperson was doing the paperwork, I asked to see the RAV4. The manager simply pointed toward the car in the parking lot. I walked over, found the doors locked, and asked him to unlock them. He unlocked the car remotely from a distance and went right back to whatever he was doing. No walkaround. No explanation of features. No test drive. Nothing. I'm a first-time car buyer, so I wasn't expecting a red carpet. But apparently showing someone the car they're considering buying is asking for too much. Then we got to pricing. My credit score is around 800, and they had already done a soft credit pull and pre-qualified me. I asked for the exact pricing for the trim and accessories I wanted before authorizing a hard inquiry. This was because, the vehicle that they pointed me to had a pamphlet specifying the $5000 markup over Toyota's advertised price. I wasn't refusing the hard pull. I simply wanted to know what I was actually buying and what I was actually paying for before allowing an unnecessary hard inquiry. Instead, they wanted me to fill out another application for the hard credit pull before giving me the actual numbers. I asked again for the price first. I got a vague "ballpark" figure and was essentially told to come back when I was actually ready to buy. Here's the funny part: I WAS READY TO BUY. If the numbers worked, I was prepared to put down their $2,000 deposit and have the vehicle delivered a month and a half later. I just wanted to know the price before handing over $2,000 and authorizing a hard credit inquiry. And this wasn't exactly a dealership drowning in customers. There were literally more salespeople roaming around outside than customers for them to attend to. So I wasn't asking someone to abandon five other customers just to entertain me. I spent roughly 20 minutes there and left. I then went straight to Hudson Toyota in Jersey City. What a difference. They gave me a printed breakdown with the pricing, features and costs, answered my questions, and didn't require a credit pull just to give me a quote. Once I was satisfied, I paid a $500 deposit, which they told me was completely refundable, and finalized my 2026 RAV4. And remember that $5,000 markup? Hudson Toyota didn't have it. I got the advertised Toyota price, added the Toyota protection/accessories I wanted, and my total was still less than the "ballpark" Route 22 Toyota gave me. So, to the manager at Route 22 Toyota: Thank you. Seriously. Your dismissive attitude saved me approximately $5,000 and sent me to a dealership that actually wanted my business.

    T J's Auto Sales - car_dealers - Updated September 2026

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