This is my second time going to Mike at Pro Detailing in Pembroke, and once again, I couldn't be…read moremore grateful. Not only is Mike thoughtful, precise, and incredibly skilled at what he does -- he truly cares. His attention to detail is unmatched, and his work ethic is like no other. Recently, my car was hit in a parking lot and, of course, the other driver took off. I was left with large, ugly marks all over my driver-side panels. It was frustrating, disheartening, and honestly just one of those things that gets under your skin every time you look at it. Mike remembered me from over a year ago, which completely blew me away. It really made me feel like part of the community. He took my car in within the week, and when I picked it up, it looked brand new again. I joked with him that his work didn't just restore my car it restored my state of mind. And it's true. I know it might sound dramatic to be emotional about a car, but we invest so much time and money into them, they're part of our everyday lives. When something happens that's out of your control, and you're left with marks that remind you of it every day, it really affects you. Mike didn't just fix the damage -- he took that mental image away, and that meant more to me than I can explain. I wouldn't trust anyone else. Mike answers every phone call himself, no voicemail, no middlemen. He speaks to you like a real person, not a salesman, and runs a truly honest, no-strings-attached business. The pricing is more than fair, and the quality of work is absolutely top-tier. If you're looking for someone who genuinely cares about your car and you, Mike at Pro Detailing is your guy. I'll be back again and again, and I recommend him to everyone I know.

Great small business. Wonderful owner who clearly cares about his work. Perhaps a little higher…read morethan nearby places but you get what you pay for. The work was meticulous!! Take that compliment from a car girl who is very picky and been around the business my entire life. I wouldn't use anyone else now that we have discovered Mike.

My Lexus was involved in a minor accident and this body shop was recommended from the Herb Chambers…read moreLexus dealership. Lia, Gabriel and team at Canton Auto Body not only did an outstanding job on my car, they took the time to work with the adjuster of the insurance company (who hit my car) to ensure OEM parts ordered. They kept me in the loop with the additional supplement requests and were extremely reassuring. As someone who takes great pride in their car, I would recommend this shop to anyone looking to get their car fixed and done RIGHT. Upon pick up, my car was perfect and they detailed the inside too. Thank you for helping get my car back to its pre-accident look with professionalism, attention to detail, and genuine care. Truly a five-star experience from start to finish!

was greeted nicely by Leah, Gabriel reviewed the damage quickly and priced out the job within…read moreminutes. The part was in the next day, painted and installed two days later. excellent customer service and the results were great

Customer service and repair was exceptional! Alisha helped us through the whole process ( big thank…read moreyou, Alisha!) and went above and beyond to help us. The damage to our car was minor but it's back to looking like new! This was the second time we have serviced a vehicle here and although it's in a very busy area, on 146 north, it's definitely worth getting any auto body work done there! Highly recommend!

I'd like to start off by saying as a first time customer North Smithfield auto body is the best the…read moremost professional and respectful and kind place that I have ever been to !!! . when I initially called the shop the girls in the front office., Alicia and Karen were so kind and so professional!! they cheered me up buy saying everything will OK , we'll take excellent care of your car !! . I have a pretty fairly new vehicle a Honda Civic 2024 and not only did they rest assured me on my repairs but I also got the opportunity to speak with the manager of the shop. His name is Shane and he was such a wonderful man very detailed and explanatory. I also had a chance to get some extra CARE for my car from authorization by the owner Tommy and that was an above and beyond service I didn't expect included in my repairs !!! This shop is just altogether the most unbelievable amazing and reliable place that I will go to for the future and I recommend those that are in the need of a body shop to come to North Smithfield auto body. The peeps here are absolutely amazing. Thank you North Smithfield Auto Body !!!

Could not be happier. Walter did an amazing job on my car. Took out all the dirt and stains…read moreaccumulated over 3 years! (I'm not a good cleaner). Very thorough, efficient, and courteous. Flat price was reasonable as I called 7 different people. Well worth the expense. Looks like new. I will not look around next time. I will come back. Highly recommend

The man that came and detailed my car was excellent! Driving to work Monday morning I felt like I…read morewas driving in a brand new car. He spent HOURS fine tooth combing the entire car! If I ever need another detailing, he will be my very first call!

It's been two months since I wrote the update. After spending $2500 on a transmission, I am now…read morespending $1000 for two new ball bearings and suspension work. Please read the BBB reviews on this place before you do business with John. I read only the reviews on his website which are clearly handpicked. This 2010 Subaru with 120k miles for $9000 has now cost me an additional $5000 in one year. I have all the receipts. I was sold a lemon--please don't make the mistake I did.

Total scam of a place sold us a car and then refused to take it back when we noticed issues with it…read moredidn't register it or get the sticker within the 7days of a window for mass I highly suggest going to another place I am a disabled veteran on limited income so went here hoping that we could get something decent instead we got taken advantage of John is nice while you are in the buying process but once that is done he is a total jerk he doesn't stand by anything he says or promises he sells junk boxes and doesn't disclose the issues with them so your responsible for them after total scam of a place go somewhere else to save ya self the trouble

Tony C was a tremendous help when buying my son a used car. It didn't stop there. A couple things…read morewent wrong with the car and Tony , Dimitri in sales and Jeff in the service department, fix the vehicle gave me a loaner. At no charge. An auto dealer that you can trust.

Went in to Balise Honda on 7/14 for a Honda Civic and was greeted by salesman Aaron who in…read morereference to my trade made comments like "what the fuck is that thing? thats things weird.. oh fuck that.." Told him specifically I did not want to pay more than 670 that was my max.. tried to come in at 800 and then asked if i could do 700 and he said "well if a dollar a day is going to break you.. let me let my sales manager know so he doesnt think I fucked up.. youd look better in a Honda anyways.." SO INAPPROPRIATE...  He came back and said his manager told him to write it up and that we have a deal and to come back Friday to have my husband my cosigner sign and to put down a deposit.. try to call thursday afternoon to set that up and was told he was busy but would call me back--- which he never did.. call friday morning and the sales manager had NO IDEA that this was the plan or any of what i said so it was not relayed.. told him my frustrations and said he would not run my credit and put a deal together without having money in house so I was forced to give a deposit.. Didnt hear from them for the rest of the day, called again the next day.. couldnt get a hold of any sales manager for hours and the receptionist who could not care less said i emailed them your name and number they will call you when they call you.. Again--- nothing.. called again Monday morning and got the run around from that same receptionist until I finally got a hold of a manager. Not a great experience at all from start to finish... pulling teeth to get a hold of anyone and unprofessional.. do not buy from here.

Effortless!!! The guys there took my request and got me exactly what I was looking for with one of…read moretheir trucks the whole process was very easy and very quick in just a couple days I was up and going in my new registered, detailed, and inspected vehicle with no Hassle...10/10 would definitely choose them again

Sold me a 2019 Jeep Compass with an active check engine light…read more I'll start with the obvious- there was a fog light out which they "fixed" (it's still out). Also, the check engine light would come on and off starting just two days after purchasing the car. Along with the light came the loss of controls to the HVAC systems as well as the radio- so if you were cold and in the mood to turn up in your vehicle in the AM, you better have that same energy when you're driving home from work or it is going to be a MISERABLE ride. So I brought it to the dealership's attention right away being mindful of lemon law restrictions in regards to how long (60 days in my case) you are covered. Now's a good time to mention that Dennis commented at one point that the lemon law would only cover safety related issues. Well now I've got no turn signals and no control of my heat as we head into a New England winter- sounds safe. As luck would have it (for Ted's), the light wasn't actively on the morning I brought it in to get checked so I was essentially turned away and told to come back (25 min. drive) the next time it came on. The next time it came on and I was available to bring the car in I did so. Now pay attention. Dennis says he'll have to have his "Jeep guy" look at it whenever he's available stating there's a chance that won't be until 5PM. He knew damn well it was going to be at 5PM because that's what ended up "happening" after my car sat in their lot all day (Dennis admitted he ended up not coming until he got out of his actual job around the corner at 5). I then receive a call at 5:45 with GREAT NEWS- the Jeep guy came, did a "software update", and the problems solved! The problem is not solved. Nothing was fixed. No f**** were given. Bottom line- I believe they were fully aware of the car's issue when I bought it and hoped the light would stay off for just a couple months (try two days). I haven't reached out again for their help just because I don't trust a thing they say or do. If you're asking me, go somewhere else! Never again.

My car broke down today and I had called AAA, they sent Jeff out to tow me. I ended up getting the…read morecar restarted and able to drive enough to get it home and Jeff was so nice and understanding. I felt bad making him come all the way out but he was so cool about it. Thank you for your help today Jeff!

Norman was a lifesaver in a pinch. Literal knight in shining armor. Only thing I can say is…read more"totally satisfied"!! Only wish I could always break down in his jurisdiction; it would make every time much more bearable. Can only hope my next tow is as enjoyable. Thanks again!!