Effortless!!! The guys there took my request and got me exactly what I was looking for with one of their trucks the whole process was very easy and very quick in just a couple days I was up and going in my new registered, detailed, and inspected vehicle with no Hassle...10/10 would definitely choose them again read more

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Sold me a 2019 Jeep Compass with an active check engine light. I'll start with the obvious- there was a fog light out which they "fixed" (it's still out). Also, the check engine light would come on and off starting just two days after purchasing the car. Along with the light came the loss of controls to the HVAC systems as well as the radio- so if you were cold and in the mood to turn up in your vehicle in the AM, you better have that same energy when you're driving home from work or it is going to be a MISERABLE ride. So I brought it to the dealership's attention right away being mindful of lemon law restrictions in regards to how long (60 days in my case) you are covered. Now's a good time to mention that Dennis commented at one point that the lemon law would only cover safety related issues. Well now I've got no turn signals and no control of my heat as we head into a New England winter- sounds safe. As luck would have it (for Ted's), the light wasn't actively on the morning I brought it in to get checked so I was essentially turned away and told to come back (25 min. drive) the next time it came on. The next time it came on and I was available to bring the car in I did so. Now pay attention. Dennis says he'll have to have his "Jeep guy" look at it whenever he's available stating there's a chance that won't be until 5PM. He knew damn well it was going to be at 5PM because that's what ended up "happening" after my car sat in their lot all day (Dennis admitted he ended up not coming until he got out of his actual job around the corner at 5). I then receive a call at 5:45 with GREAT NEWS- the Jeep guy came, did a "software update", and the problems solved! The problem is not solved. Nothing was fixed. No f**** were given. Bottom line- I believe they were fully aware of the car's issue when I bought it and hoped the light would stay off for just a couple months (try two days). I haven't reached out again for their help just because I don't trust a thing they say or do. If you're asking me, go somewhere else! Never again. read more

Very helpful and listened to my questions and concerns. Now I'm the Happy owner of a new car

I recently bought a Jeep & had a great experience.My salesman Kevin went above & beyond to make this purchase a pleasant experience for me.He answered all my ?? & made me feel comfortable with my new for car.Thank you Kevin. read more

BEWARE, BEWARE, BEWARE!!!! I purchased a Pontiac G6 convertible in April and am totally dissatisfied with my experience.  I road tested the car and the salesman told me that the car had already been gone through by their service department. Well I gave it a quick once over and found all of the tires were on the warning bars which doesn't pass MA state inspection. I found the brakes also in questionable condition grinding and pulsating on the road test. The salesman said he would let Tony, the general manager, know but didn't know if he would do anything with the car already been serviced in their shop. Well then I was introduced to Tony who told me the car hadn't been serviced. I asked to have good tires put on I [the car because my daughter would be driving it long distances to work, and he told me they only use Black Iron tires on their used cars. I asked for money off the car and I'd take care of the tires and brakes. He refused. Well I wanted the car for my daughter so I figured I would get the brakes and tires I felt safe with her driving safely with on her long commute. Then I asked if it had factory remote start as indicated on the window sticker. He insisted the window sticker was just something an outside advertisement company printed up for them. I asked to see the remotes for the car, which was indicated on the window sticker, and was told they didn't have any for the car. Also there was only 1 key for the vehicle, I asked for a second key and was told no because of the cost. Mind you on the road test the salesperson said to me so many people are repeat customers because Ted's makes sure their customers are happy!! Again I decided I would take care of these issues myself after the sale because Tony was very rude and adamant he wouldn't address my concerns. I'm pretty sure that anything that is indicated on the window sticker should go with the car. I'll be in touch with the Better Business Bureau to find out for sure. Now I purchased the car and was promised by Tony that he would have someone drive it to my home in Bridgewater so I could surprise my daughter. Now the day I was supposed to pick up the car, I had not heard from them at 4:30. I called and was told everything was all set. I got to the dealership and was told I had no one to bring the car to my place. I asked to speak with Tony and was told he went home. Perfect! I'm seeing that customer satisfaction is not a priority here. ONCE THEY GET YOUR MONEY, YOU'RE NOT A CONCERN!! Well I get in the car and found an eighth of a tank of fuel!!! Now the next day the battery is dead. I looked and saw a new battery but the connections were corroded. Then I noticed the tires scraping while making turns. Turns out the wrong sized tires were put on the car!! When I went to remove the tires I found the factory lug nut wrench did not fit the oversized lug nuts. The factory lug nuts are 3/4", the aftermarket lug nuts are 13/16ths! What a predicament I would have been in if I had gotten a flat on the road! Great safety check!! When I got the tires off the car, I discovered that it had lowering springs and spacers installed on the car. I question how a passing state inspection sticker was put on the car??? Then about 3 weeks getting the car the check engine light came on and while checking out the car I found the oil down about 2 quarts!! It had an oem oil filter on the car and the oil was quite dirty. Did they even change the oil & filter?? I changed the oil & filter and haven't had any issues pertaining to low oil level since. If you purchase a vehicle here, which I highly don't recommend, bring the car to your own state inspection station to ensure a proper inspection. BUT MY ADVICE HERE IS TO NOT PURCHASE A VEHICLE HERE!!! Don't put yourself in the predicament I put myself in. Oh, I was never called after the purchase to see if I was happy with my experience there. And to let you know you're getting screwed they give you a corkscrew!!! Update**** In response to the dealership's post on Google, why would I return to be treated so poorly on the sale of the car?? They deleted my photos on Google documenting Ted's short comings on inadequate repairs and not adressing safety issues that shouldn't have passed state inspection*** just an FYI read more

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Dennis was incredibly helpful and helped me get a jeep Cherokee that fit my needs after my last car was totaled in an accident. They replaced my brakes and rotors plus did an oil change on the car before I got it and when I brought it for inspection everything passed with flying colors. read more

I bought my wife this beautiful Jeep Cherokee at Ted's Auto Sales. Tony was a pleasure to deal with and he made the whole process go as smoothly and easily as possible. Definitely will buy here again.. read more

Ted's Auto Sales - Car Dealers Near Me - Somerset, Massachusetts

Friend got a vehicle from this place big leak through headliner seats soaked called up Christian sales person he hung up phone didn't want to hear it. Not good business at all! read more

Ted's Auto Sales - Teds auto sales Swansea this is what happens when u buy vehicle u call them they hang up before ur warranty ends - Car Dealers Near Me - Somerset, Massachusetts

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Great Service!. Christian was my sales consultant and I had a great experience with him. I was and I am very happy and excited about the Jeep I bought from the Ted's. They made sure the pre-owned Jeep was 100% safe to drive before I took it home. Also, everyone was very friendly, helpful and informative. It made my day. God bless Ted's Auto Sales Inc! read more

Thanks Ted and Dennis for making my experience so wonderful with no pressure ! after my 4th purchase I wouldn't consider going anywhere else. Love my Mazda ! read more

Stay away!!! I went to see a car advertised at Ted's on Auto Trader and CarMax for $7999. Even though it had been in an accident and was a lease car that had 50K miles put on it in one year, I drove 20 miles to check it out. When I got there I was told, "You must have misunderstood. That price is based on you putting $2000 down. It is selling for $9999". Huh!? Since when does a dealer advertise a car based on the price you'd pay after a down payment? Plus if it is advertised for that price on reputable web sites, am I the only one who misunderstood. I will be telling these sites too. Never again Ted!!! read more

I bought a used truck earlier this year from Ted's that was riddled with exhaust leaks, (after the sales guy lied to my face claiming a "fully rebuilt truck"). But thanks to the awesome keychain light they gave me as a gift, I was able to find them immediately!! read more

Typical used car dealer. I should have known better when Ted himself mentioned how trustworthy and honest he was no less then 10 times in our half our negotiation. (protest too much ?) The vehical I purchased was priced $3,500 above Kelly Blue Book. I told him I would purchase the vehical only at proper book value and I made mention that the air conditioning was broken upon my test drive. He told me he knew the air conditioning was broken and the compressor needed replacing and if I wanted it to be fixed I would need to pay an additional $650 over book. I did like the vehical so I agreed as long as he repaired the a/c. When I picked the vehical up the elder service advisor demonstrated how well the a/c worked and I went on my way. Two weeks later the same issue came up with the a/c and I took it to my mechanic. He said the compressor had never been replaced and the system had only been given a $20. refrigerant gas recharge. I went back to Ted's to get the problem fixed and let it be known what they had done (or DIDN'T do) was told by the elder service advisor that yes the issue was noted in the computer on my sales record and they would take care of it but his mechanic was out of work, stating (of all crazy stories) that he "chopped his finger off and will be out for quite a while" (yes, that's what I was told - Ha Ha Ha!) and they would call me in a few days when they find a replacement. I never received one return phone call and had to call repetedly myself and was told a number of times they still had no mechanic and he would call me (again no return calls), despite the fact that I live near by and must drive by every day and I can clearly see their mechanic working away in their garage. I finally gave up after 6 failed attepts to have them honor their word and "stand behind their cars" and I will just have to know who NOT to trust or buy another vehical from. I will however let anyone in the sound of my voice know about my awful experience. read more