Worst experience I've ever had. Got a brand new vehicle and something wasn't working with the…read moreinfotainment system, so I scheduled to drop it off here March 28th to have it updated. Went to pick it up and was told they couldn't update cause the aux was broke and they had to order a new part. I said ok. Was promised a call as soon as it came in to schedule an appt. May 15 finally get a call back saying they have the part. We schedule an appointment and I ask if it's possible to get a loaner. This place is not near home and I don't have an abundance of free time. She says that's fine and says everything's all set. Day for drop off comes and there is no loaner and I don't have any time to bring the vehicle. Service guy says do it over the summer after his unwillingness to work with me at all and says loaners aren't offered (which would be fine but telling me they had one and then leaving me with nothing after a 30 min drive not ok). After my husband calls on my behalf and I'm scrambling to try to find a ride home, they say to take the car home. They'll pick it up and put gas in it for me and it'll be ok. I'm optimistic so I do but have to have it go through my husband because I'll be at work all day. The rental he receives is covered in dog hair (husband is highly allergic), it's absolutely filthy. Get to the dealership and tell them about the hair. Their response "we're Subaru, our customers have dogs." While they did not fill up the gas as promised they didn't forget to ask if I filled up their rentals tank. My husband went back to tell them the car was without the gas they promised and was kicked out of the location because they felt fixing the vehicle I received defective was doing me "a favor" even though it's under their warranty. I will never be back. The way they speak to people is unacceptable and to expect me to drive back and forth three times to a place 30+ min away like I've not got anything better to do is unreasonable. Cliff the service manager was extremely rude and never fulfilled his promises and Sid there are 52 other Subaru dealerships and they don't need our business. We own 3 Subarus and have 6 in the family and I have 4 coworkers that have one. He will be sure to see none of us.

I got a great price online and when the exact car I wanted sold, they located me another one for…read morethe same deal. Roger, Joe, and Adyen were helpful and put me at ease. This was the best car buying experience I've had! Even Inna Perez in finance was easy and non stressful. This is a great team and I'm loving my new Alpine Green Crosstrek! Thank you everyone!

Paul, the gentleman who sold us our car at Ray's auto sale, went above and beyond the call of duty…read moreto ensure our satisfaction. We had an issue with the car we purchased that was not covered by the warranty. However, Paul paid for the entire repair without complaint when asked to. Very rare to meet someone as honest as him. Thank you for reaffirming our belief in humanity. You can rest assured that this is an honest auto sales company with integrity and empathy. 5 stars all the way. Thank you very much. Cannot recommend it highly enough.

I did not purchase a car from Ray's. But I did encounter some of the best most personalized service…read morethat one can encounter. I am located about an hour and half from the dealership so I had asked if we could have some preliminary discussions around a purchase and trade. Brian was very accommodating and although we were not able to make a deal I would recommend them highly. They're a family owned dealership (37 years) and they care about the consumer.

Anyone thinking of making the move to get a new ride you need to come here. Anyone who knows me,…read moreknows I hate car dealerships, dealing with sales people, and immediately my stress levels go from one to 10. At Stateline Chrysler, Jeep Dodge and Ram in Somerset it is a stress free process. You know you are getting the best deal, no hardcore pressure, and get this they LISTEN to you instead of telling you what they need. All my interactions with everyone there was nothing less than the best. To boot the deal I received was amazing. I'm so happy I found my forever dealership that I can trust. Thanks Mike Richard and Jake in sales for the absolute best service ever! Ps: I bought a Chrysler Pacifica last year somewhere and love it. I still don't know half of the functions until the salesman Jake from Stateline explained my features from the Pacifica that I didn't even buy from their dealership. So now I know all the ins and outs of my Ram that I bought from them and the Pacifica that I bought elsewhere. I feel like I have two new cars. www.statelinecjdr.com/

They use an antiquated diagnostic program. They were not honest with the diagnosis attempted to…read morecharge me an outrageous amount of money. One to another auto mechanic diagnosed what was actually wrong with the car saved me $1,500. I will never ever trust Jeep in Somerset again ever

I've been a customer of Fortier's Auto for many years, and they continue to impress me every time…read more Their attention to detail and commitment to quality service are truly unmatched. The team is thorough, attentive to customer needs, and consistently goes above and beyond to ensure a great experience. A special thank you to AJ for his outstanding customer service, and to the entire Fortier family for their continued dedication and professionalism. They genuinely make you feel like part of the family and work hard to ensure your complete satisfaction with every visit.

I found them listed on the AAA website. Small family owned shop in local Fall River neighborhood…read more Great communication with fair pricing. I definitely recommend them.

I found a 2014 Jeep Wrangler Unlimited Limited Edition at this Dealership that I had been searching…read morefor, so called and spoke to Junior. Right away I knew this was going to be a good experience. Junior was very helpful and extremely respective, he went above and beyond to answer all of my questions and address any concerns I had and make sure I was happy. I made an appointment to see the car later that week, however my scheduled change at the last minute and I showed up much earlier than planned and unannounced. Unfortunately Junior was out of the office running to RMV for another customer. No Problem because Mary and the other Car Connections Staff jumped right in to help me out and let me take the car for Test Drive and again more nice people. The Jeep they had was Very Clean, had a GREAT CARFAX report (which they gladly showed me, even though I had check it out myself on line with my CARFAX account before hand. The Jeep was Extremely well priced (made impossible to say no to this deal :). I left after the test drive, no pressure, handed the keys back to Mary, said thank you and told her I wanted to think about it some more and to have Junior Call me. Junior followed up with me the next day just to make sure i was taken care of ask if I had anymore question he could answer. When I decided to buy the Jeep later that day. I told Junior I wouldn't be able to pick up the car for a few days as I didn't have a ride to the dealership. Junior said no problem, he would deliver the car to my house, so Junior drove the vehicle to my house with his Wife in her car following him (for reference I live at least 60 miles from the dealership and it was after 7:30 pm) all of this so I wouldn't be troubled. BOTTOM LINE This was easily the best car buying experience I have had in 40 years! Junior and his team are OUTSTANDING. No Hassle, No Pressure. Just Great Customer Service, Great Cars and Great Prices. I Highly Recommended AAA+++ checking them out. PS They Take Great Car of Military Veterans :)

I had an ok experience here buying a used car. The place looks hella run down too and the prices…read moreare not that good! Only three stars for lack of selection, price and service.

Worst dealership ever. Sales rep didn't know anything…read moreabout the vehicle I came to see. Commented that I looked "expensive" prior to sitting down to talk car prices and then proceeded to give me a quote 20k more then their own listed price for the car and add on fake "veteran discounts and student discounts" that don't apply to me all to arrive at a price still 11k more then their own listed price. And was flabbergasted and stood with his mouth open and asked ME what the price was listed for before begging to "cut the bull and really talk" as I walked out the door. Total scam artists stay far away.

Found a vehicle, put a deposit to pick up next day. Manager decided to sell it to another person…read more However he offered to find us another vehicle to make it all better. If I wanted another vehicle , I would have put it down payment on another vehicle rather than when I was in the middle of purchasing.

Love this man! He is the best mechanic and a super nice guy! Never overcharges and does quality…read morework. I am super pumped to have found him here in Fall River. Lots of construction going on around his business now with the new train but that will end soon. He's not open on weekends though. I know that's a bummer but he's amazing. There's another guy who is always there with him who is super nice and hard working and smart. 10 stars if I could.

They took my car straight from a lot that shall remain nameless ( hint; I have a Volkswagen)& no…read morequestions asked, took my car & had evaluated it within 2 hours. My car had sat untouched at the previous dealer& they had no sense of urgency to even look at it to ease my mind. My oil pan had hit debris on the road & leaked out. The engine was at risk of seizing. I didn't expect a miracle but an evaluation would have been appreciated. I explained to them that I had no rental on my insurance & I'm my mother's caregiver on Hospice. They seemingly didn't care. Brad's &( Steve), very communicative with me, listened to all my concerns & gave me specific timelines that they followed to a T! I'd recommend them with 5 stars. Polite, communicative, knowledgeable & relatively quick. I got my car back & I'm grateful.

I stopped by yesterday to get my brakes checked out because they have been making grinding noises…read moreand the staff were so genuine and helpful! They put my car up on the lift and assessed my brakes free of charge in a matter of minutes. They also wrote a report for me to take back to the dealership who sold me my car so that my warranty would cover it. I'm very impressed with their kindness, honesty, and prompt attentiveness!

I bought a used Honda Odyssey from here around April of 2022. So far, the car has still been good…read moreand has not had any major issues to this day. I was thankful for their transparency throughout the process of purchasing the car. They were even willing to accommodate my different requests, including an extended test drive, taking the car in to a repair shop of my choice. They were willing to perform all the repairs recommended by the shop that I took the car into without charging it to me.

Just purchased second vehicle from Brad's. Pleasure to deal with. Great truck at great price. Took…read moreit to the dealer for 30 point inspection and it came out clean, nothing to fix. Highly recommend them.