I have been going to Lisa for quite a few years. She is extremely knowledgable and keeps up with…read moreall the latest skincare advancements. Very friendly and accomodating staff with a fine tuned focus to detail. I highly recommend Laser Creations and I'm an esthetician with 15 plus years of experience!

When I decided to look for somewhere to get skin tags removed, I found Laser Creations and was…read moreexcited by all the five-star reviews. It seemed like the perfect place - no pain, great service, kind people - so even though it was very far from my home in Moreno Valley, I asked my husband and kids for a Groupon from Laser Creations for my birthday. When I called to set up the appointment, they were very kind and professional. I was nervous about going, so I looked up the driving directions the night before and saw it would take 1.5 hours to get there. I asked my friend to drive me (I've been on some medication that makes me dizzy and driving so far on my own wasn't a good idea) and she picked me up 2 hours before my appointment. As we drove, my heart sank because the traffic was terrible and the driving directions kept adding time to our arrival. I also had to stop to use the bathroom because my bladder isn't the same after having four kids. :( When we stopped, I called Laser Creations and left a message about my potential late arrival (at that time it was showing we'd be 6 min late). We got closer, but the traffic was terrible. We were finally around the corner, but were stopped at the train tracks. I called again so they would know I didn't just skip out on the appointment (it was 20 min after my appointment at that time) and I could tell they were frustrated by my lateness by the way they responded. They told me the numbing cream they'd be using for the skin tags needed 30 minutes to be effective, and I was "cutting into that time" by being late. When I hung up, I told my friend I would likely need to reschedule because of how late it was and apologized that she'd driven me all that way for nothing. When we arrived, it took me a minute to find the door, and when I tried it, it wouldn't open. I don't know if it's because it was heavy, or if I pulled/pushed the wrong way, but I couldn't get it to open, so I called again. They sounded upset that I couldn't figure it out and sent someone to fetch me from the elevator lobby. She rather sarcastically and dramatically gestured at the door as if I was stupid and hadn't seen it there. I said "Yes, ma'am, I did try that door but I couldn't get it to open, I don't know why." She huffed and led me quickly through the hallway, straight past the reception area and into a treatment room. I apologized for being late, trying to explain what had happened, but she spoke over me and said the timing for the numbing cream to work had passed and I wouldn't get the effect of it. Then she asked how many tags I'd wanted removed, even though I'd established that when I set up the appointment, and then frustratedly called to the other woman with how many I needed done as if I was a burden. I was crying by this point because I literally have never felt so under attack by strangers before. They both said something about why should I be crying, they're fun, nice people, I should see their reviews online. And I tried to say "Yes, that's why I picked you and drove so far because your reviews looked amazing" but they kept talking over me, lecturing me about having to make other customers wait because of my tardiness. When I finally was able to speak to tell them that I wasn't expecting special consideration and that I'd planned to ask to reschedule, but they'd rushed me in here and then lectured me and scolded me for crying, they seemed to backpedal and said they'd be happy to reschedule me. At that point, I said I didn't feel comfortable getting services done there and wanted a refund. Then I left. I was crying in the car, trying to explain to my friend what had gone on when one of the ladies came out of the building and just stood there. I wondered why she couldn't let me just cry in peace, and my friend took offense on my behalf and calmly went over and told the lady that it wasn't good to treat people that way and that we'd already felt badly about being late and wanted to reschedule and they didn't need to be rude to me. She told my friend "You weren't in the room, you don't know what was said." To which my friend replied, "Are you calling my friend a liar then?" She again backpedaled and said they'd be happy to reschedule me, but my friend politely said we'd not be coming back here. I think this all could have been professionally and politely handled if they had just kindly introduced themselves when I arrived (neither introduced themselves to me or welcomed me to the clinic) and said "Usually when people arrive this late, we recommend rescheduling so the numbing cream can work effectively and make it all a smoother experience." or even just waited for me to make that suggestion myself. Unfortunately, that didn't happen. From all their reviews, it looks like my experience here could have been amazing and I am sorry I didn't get to have that. I just want others to be aware that it doesn't always go that route.

I see Anne for Electrolysis and hair cuts. She is so friendly and informative. Electrolysis can be…read morea painstaking experience but she uses the most up to date equipment and it does the work, from my experience with the least pain. She's worth going to in all her knowledge and personality. Thank you Anne, Jenn

Anne is incredible. She is so very knowledgeable and explains everything before enduring the…read moreprocedures. She is gentle and so very effective. I would say she is an artist.

Where do I start! This is my second time visiting Catherine. I had reached out to her about doing…read moresome facial balancing and getting some lip filler done as well. I was nervous since I had never used filler on my face except my lips but Catherine made the process so fun and comforting for me. She explained to me and broke down how fillers works and where I needed it placed. I love that Catherine doesn't want to just fill you up with fillers , she really takes her time in making sure you are getting exactly what you need to make you look your absolute best! I was so pleased with my results and the overall process. I have never felt and looked better! I cannot wait to come back and visit Catherine again! Xxx:) Obsessed with my side profile!!

Catherine is a wiz at giving you what you want and need. She is a true professional with a gifted…read moreeye to keep things natural and fresh. And she will always prioritize safety and wellness over all else. Her prices are very competitive and will always let you know when there are any manufacture specials. I absolutely love her and trust her 100%!!! I even drive an hour to see her- completely worth it.

I have been going to Joanne for over 6 years and wow am I so grateful to have her as my skin…read morespecialist and dear friend! We met through skin care but she has become a dear family friend because she is such a beautiful, loving, fun and caring soul! And as far as an aesthetician and skin care specialist go, she is top notch! And that is coming from a licensed aesthetician. I have had many facials and treatments in my day, and Joanne is absolutely the best. Her goal has always been to make sure her clients have the best skin possible. And boy does she deliver! She is passionate about her work, and her clients, as well as always staying up-to-date on the most current trends, education, treatments and products. My 91-year-old father-in-law goes every month to get his facials from Joanne. He absolutely loves it! When he first started seeing her, he had a big brown patch on his cheek. It was there for years. And just a couple sessions it was gone. Wow! I recently turned 56 and I really believe that my skin looks the best that has in over 12 years. She is a specialist in reversing the signs of aging Oh, and by the way, my 87 year old mother-in-law, sister in law, my husband, and my friends go to see Joanne every month. Do yourself a favor and make an appointment. You won't be disappointed!

Joanne is so passionate and knowledgeable about skincare! She did an amazing job customizing my…read morefacial based on my needs and gave my face the glow and results I was hoping for! She gave great suggestions as far as products to be using as home based on my skin type and I cannot wait to go back for future apts to help continuing to improve my skin! She was so nice and her studio was so cute and a perfect relaxing environment for a great facial experience.

I've been seeing Ashley Hindy for a while now, and her facials have become something I genuinely…read morelook forward to. She somehow combines one of the best massages I've ever had with skincare that actually delivers results. She uses high-quality organic products and techniques like microdermabrasion, and I consistently leave with brighter, smoother, glowier skin. I love massages but can't justify booking a massage and a facial regularly -- with Ashley, I get both in one appointment. It feels productive for my skin and deeply relaxing at the same time. The vibe is so lovely too. It's next to the lake, the room is cozy, and all the little extras are just right. She's warm, empathetic, and incredibly knowledgeable. From the first session, it felt easy and comfortable -- like time spent with a friend. Booking is simple, the whole process is seamless, and I always leave feeling happy I made the time.

I just had my second facial with Ashley, and I can't recommend her enough!!! From the moment you…read morewalk in, the vibe is so peaceful - she has the kind of energy that instantly makes you feel at ease, and the whole experience was incredibly relaxing! I walked out glowing and my skin felt incredibly smooth, clean, and hydrated! Working in dermatology, where I have seen a wide range of treatments and techniques, Ashley truly stands out! Her knowledge, attention to detail, and top-quality products, including Eminence, make such a difference. You can tell that she is passionate about skincare, and her results speak for themselves! I highly recommend booking with her--your skin (and your stress levels) will thank you!!

My favorite esthetician ever! Amanda always has the highest quality products and keeps a very clean…read moreenvironment! My skin feels so smooth after every facial! She also waxed me for my wedding and did an amazing job! Highly recommend!

Rivier Aesthetics - I have so many wonderful things to say:…read more I had my visit today at the beautiful new location, and I'm already looking forward to coming back more often. I have sun damage and hyper-pigmentation , I'm super excited to try Moxi Skin Treatments . I feel like I'll be dropping 20 years in no time! Most importantly, I trust Ananda completely. She has an incredible eye, takes the time to understand your goals, and always knows what will look best while keeping everything natural and balanced. The Rivier Aesthetic Team their expertise, professionalism, and genuine care make every visit a great experience.

No other words than WOW for Rivier! Ananda Fidani is truly the most talented injector in the area…read moreby far. Not only do I trust her with my face but I trust her with my life lol! She is an artist when it comes to facial balancing and she is one of a kind. The new office is also impeccable and the location is prime. I'm getting married next month and I'm extremely lucky to have Ananda help beautify me for my big day! Pierre and Bithia in her office are fantastic too. If you're looking for a life long injector keeping you looking like you but timeless, Ananda is your girl. 10/10!

Taylor is the sweetest soul. She educates her clients with a holistic approach on what is good and…read morebad for the skin! She is amazing at what she does. I've gone to her for a hydrafacial, lash lift, brow wax, and brow lamination. All of these services were wonderful. I highly recommend booking an appointment with her. Also, her studio is so cute! I drive almost an hour to go see her because it's so worth it.

Really enjoy going to Taylor! She's been doing my brows for just under a year now and I love the…read moreresults. She's a good listener, but also really knowledgeable about what will get the results you are looking for. She takes a holistic approach to brows and skin! Just had my first facial with her and was just as pleased with the results as the brows.