Outstanding service by Brooke and the Store Mgr. I bought a new phone, both helped with the Sales…read moreand setup. Overall experience was excellent. See Brooke if you need something. She's Outstanding, takes her time you, explains everything. Tom

I had account with Verizon about 4/5 years ago and I had transplant and change my service to…read moreanother provider and didn't receive my final bill because I was in TN for medical reasons and I end with a 70.00 final bill and because I didn't get it and when I was able to manage my business I paid the bill and the person I spoke due and it was during Covid and the person I spoke with advised they will remove the late payment on my credit report and now it's pulling my credit score down and the persons I spoke with can now only give me their rules. I don't have the name of the person I spoke with back then. These companies like Verizon is so frustrating.

Zach and Chambra exceeded my expectations in terms of service and professionalism. They were astute…read morein their technical knowledge and fielded all of my many questions with patience, kindness, and competence. I look forward to returning to the AT&T store when it's time to obtain a service or product because of Zach and Chambra.

Poor service, under-informed staff, understaffed, just plain underwhelming. I go to another city,…read morerather than this place.

Superior Satellite Services is the best choice, I've made! The extra level of customer service,…read moreknowledgeable staff and great products! We are happy

Anthony was awesome, he knows just as much about satellite as he does about Cable, if you really…read morewant to know your best options, they can tell you in detail what they are.

This story starts in March of 2019. At&t offered 1 GB internet service, I was excited about it. I…read morecall and request the service, they say the infrastructure is not completed but they can run the cable to my house while they wait, I say cool let's get it done. They installed the fiber optic cable and my internet speeds were blazing. The contractor comes out to install the infrastructure and they hit a snag, leave their equipment in the street to return the next day, unfortunately I wake the next morning and there is a flood in my yard. I didn't think much about it until my wife text me about how much water was flowing through the yard. I call central Arkansas water and they find their water service had been damaged by the contractor who came out to put in the infrastructure for the at&t fiberoptic pedestals. They dig a hole the size of a small swimming pool and take 12 hours to fix the issue. Unfortunately it would seem that they failed to come back and install the rest of the PVC that would be used to run the fiber under my driveway. Fast forward seven months and the fiber is still running along the ground and my neighbor is out cutting her grass and when she uses her weed eater cuts the cable in half. It takes at&t three days to fix this issue. They move the cable down towards my house to a closer pedestal but it's still above ground running over people's driveways and through their yard. Fast forward another three months and here we are today, cable still above ground, at times literally running through people's yards and drive ways, still very much vulnerable to being cut at any time and at&t keeps sending technicians out who leave unable to bury the wire because there is no PVC under ground to run the cable through. I call their buried wire center again and it's the same old run around. We're escalating to a third level manager and we'll have the contractor call you. I'm not really holding out any hope but we'll see what they do this time. Slightly frustrated with the lack of caring from At&t and their employees. Moral if this story, you might want to go with a different internet carrier because my reviews of At&t would have negative marks. Photos and video provided for verification.

Never setup an auto draft with this company. After canceling service, they didn't withdraw anything…read morefrom my account the month after I canceled service, but they did each month afterwards. One of their customer service representatives asked me why didn't I tell them to cancel my auto draft as well. After I brought to their attention how much they owed me, they sent me to a collection agency stating that I owed them $85.01. They owed me $424.64. YOU WILL NOT BE ABLE TO SPEAK TO ANYONE IN THE UNITED STATES.

I have been on hold with Dish for 45 minutes to cancel my account. This is beyond unacceptable. My…read morenext step is file a complaint with AR Attorney General. Dish won't allow you to "manage" your account with chat or online. I will NEVER choose DISH again.

I had auto payment due to the extra $10 discount, which i later found out was not a discount. Again…read moredeceptive practices. On Aug 6th 2015, I paid my bill early out of a separate checking account. On Aug 7th 2015 my account was auto drafted even though i had paid the bill in full the previous day. I was unaware of the double payment until Aug 10th then i contacted Dish Network. After being transferred several times I was told my payment would be refunded within 7-10 days. Today on Aug 20th 2015 (the 10th day) I still did not have my refund of nearly $200. After speaking with 4 different reps for over 35 minutes, I was told that my refund had not been approved and i would not have my money for 23 more days, due to mailing the refund to my address. This is absolutely absurd. I was punished for paying my bill early and i was incorrectly told by representatives that i would have my money within 10 days. However that was not the truth. Then i could not get my refund expedited but i could get a small credit on my next month's bill. After complaining to management I stated that i would cancel my service, because obviously Dish Network doesn't care about their customers. I have bills to pay and groceries to buy for my family. I could not afford a $400 Dish Network bill for the month of August. After arguing with the rep for several minutes she wanted to inform me that i shouldn't cancel. I'm not arguing anymore. I couldn't get my refund timely and then i couldn't even cancel my service. This is a terrible business practice and I'm surprised they still have customers. Also i refused to pay the full cancellation fee due to the fact that they still had my $195.62 that has not been refunded. I have complained to dish network nearly every month of service because of Dish's mistakes. I'm tired of dealing with poor customer service and outrageous bills. I have canceled my service today. I have complained before and nothing has improved. Also while I'm taking the time to write, I was very upset that Dish was going to cancel Channel 7 (KATV News). If i didn't get channel 7, there was no reason for me to pay for satellite service anyways. However I will not wait around to find out the verdict.

theses ppl had me to work for them bringing about 10 of my reps over and then messed me over on my…read morepay ... someone in the company was doing fraudulent deals that didn't have anything to do with me nor my reps but they didn't pay us on the payday which is every friday we get paid not just my reps put in a lot of deals but i did as well totaling at least $1500 dollars worth of deals .... when i tried to contact them trying to resolve the issue and trying to figure out about our pay they said they fired me and was blocking me because one of my reps was talking about them on fb .... which didn't have anything to do with me .. theses were jessica newmans words to me "ok you're getting blocked. outside of business and professionalism. i'm not the fucking one. stop being so fucking ghetto and u would stop getting fired from everywhere u have worked. 3 different ex employers of yours contacted me last night about you a davian. kill the fucking noise. that city slick bullshit talk ain't shit to me. u are on an iphone voice chatting cause you can't type right. (this is all me talking. does not represent rise tech in any way) ... but im the one being unprofessional... here is some more info that she said "you're blocked on fb because of the drama. davian tagged a whole other facebook in his status. talk to ur friend about putting u in his drama. not rise tech. we've never not once said anything other than what's going on and what can be verified legally and on any at&t record. i know you're familiar with fraudulent audits. the only commission that wouldn't pay out are fraud orders. to my knowledge the activations and installations that have been confirmed for you and even for davian were not fraud. it was a whole other rep on another team that got the saraplus audited. mind you i have just woke up at 9:30 am in the morning and contacted her to see whats going on and this is the type of professional she said she is ...how do u accuse someone that has nothing to do with a post on fb really grow the hell up ... u got to understand if theses ppl are working hard for your company and theses clients are installed why are u getting mad because they want to get paid for their work who tf works for free then when i try to contact the owner ashley klass she says this "payroll funds are still on hold and should be released on the ninth which is a friday i am trying to get approved for a loan to pay everyone but that takes time. last time i was really nice about a shitty post regarding my company. this time if it happens again i might not be so nice. i literally have $15 in my bank account from giving everyone the little money that i had because my funds too are frozen. but u a whole company out here this is not the first time someone has told me rise tech communications has stolen hard working reps that are taking care of their family working hard for them to turn around and dont pay them in a month when its suppose to be paid every friday i will also be reporting them not only to att / but to the better business bureau i am sick and tired of ppl taking advantage of hard working employees and then blaming them and getting mad at them because they are asking about their payroll .... i repeat do not , & i mean do not work for this company they are fraudulent and you will not get paid for the work you do it is sad that ppl like this continue to scam ppl and take money out their households just so they can use the money to take care of their family leaving ppl im messed up situations but i guarantee this will be publicized untill all my sales reps and i recieve our hard working money this isnt over !

From the owner: Our business specializes in being a one stop shop for all personal entertainment services and…read morebusiness services. We offer television, internet and wireless service, as well as home security. We also provide cell phone repairs by appointment and offer high quality refurbished cell phones. We pride ourselves on customer service and strive to keep our customers coming back. Come in and see us or give us a call.