1stnet provides computer serviece, networking and inside phone wiring. We service Business and…read morehomes.

My mom and I went in today because my mom had trouble using her phone and we met Justin. Not only…read moredid he fix the problem, but he showed her how to use it and he was extremely patient and kind. He went above and beyond for us today and we really appreciate it. Top notch customer service!

Renewed my contract last may and ever since i have had fraudulent charges and purchases on my…read moreaccount at several other stores. I have had verizon for 30 years and this past year year its been nothing but problems. Not sure if its dishonest employees. Will probably have to go with a different provider if this continues

Perfect installation, super fast internet, friendly local company to do business with.read more

Absolutely not--they completely destroyed my front lawn and driveway!! They did not even get…read morepermission to be on my property and they completely destroyed my plants and grass in my front lawn while digging trenches all along my street and the work vehicles and equipment they used tore up my driveway! Negative stars--horrible, greedy company with no integrity!

Went to handle account business without incident. The clerks were attentive. A good location to…read morediscuss business needs.

We updated to Xfinity internet from a wireless ISP. So far our internet experience has been…read morefantastic. We went from 1mbps from our old provider to 80mpbs with Xfinity. The tech that came to do the install was very professional and courteous and explained everything he had to do. So glad we made the change, now we can actually stream without interruption. Thanks Xfinity.

5 Star experience at the St John Verizon store. Friendly & competent , they were GREAT! Nick even…read moreset my phone up in my car!

The Reps here are so kind, helpful, and take their time with you! I would only return back to this…read moreVerizon store!

An overly patronizing staff of elites whose only interest is selling you the most expensive phone…read moreor device. Service is slow with long waits and an equally drawn out and tiring sales pitch and schpeel. Not at all very consumer friendly or helpful. Talk in circles and they act as if they have a university degree in Retail Sciences! If you have a problem, forget about receiving much more than lip service to basically fend for yourself and look it up online. The sole object here is to sell you a phone! An expensive one! While Verizon is the best cellular phone and a leader in its class. These outlets do nothing to enhance Verizon's best image or reputation. Kiosks at C...co, offer far better deals at half the cost, especially if they have a sale going on. I got my S10 for basically half price elsewhere! Key is to shop around and try not to be sold the Brooklyn Bridge by these Verizon stores. Shop around!

This establishment is managed and staffed by some awful human beings. Please be aware that they may…read morebe running a scam of an establishment, and warn your older parents, grandparents, friends and relatives of this place. My 80 year old father, who happens to be a disabled veteran, went in to this store to add minutes to his prepaid Verizon phone and mentioned to a staff member that he would like to be able to listen to music on his phone, too. Now the staff member could have assessed the situation including the fact that my father rarely uses his phone and sold my father an affordable phone that also plays music. This woman, however, chose to scam my father into purchasing a $780.99 iPhone and to start him on a monthly phone bill that he did not need. I tried to show my dad how to use the phone, but he couldn't figure it out. My dad is a brilliant man in a lot of ways, but he sustained a head injury in the Air Force years ago, and certain things he just can't get. This was one of those things. He also mixed up that he had 15 days to return the phone not 30 days as he told us. My parents went to return the phone, but the store would not allow them to do so and told them they would have the manager call them. The manager never called. A store employee also very rudely stated that my father, "Knows how to use a credit card," when my mom was trying to explain why they should take the phone back. I called corporate Verizon to see if I could get to the bottom of the situation. The people from Verizon were very nice and tried to assist, but because this location is an authorized retailer and not a corporate owned store, they could not authorize the return of the phone. They advised that my parents return to the store when the manager returned to work later in the week. My parents returned to the store to see if the manager would approve returning the phone, but the manager said he would not. He was well aware of my dad's status as a disabled veteran and still told my mom, "Well, no one held a gun to his head," when my mother expressed how upset she was that this sales person scammed my dad into buying this ridiculously expensive phone. I am filing a complaint with the Better Business Bureau and have contacted some attorneys to see what we can do, but is most likely we will be stuck trying to sell the phone. Corporate Verizon was kind enough to let my dad cancel the cell phone plan. The only action I know we can take is to spread the word that this store scammed a disabled veteran and were then rude and condescending to someone who wanted nothing more than his money back. Please warn your friends and family to avoid this store!

Internet Air service which sucked, returned equipment in November 2025, throughout following month…read moreof December received emails from AT&t that I need to return the equipment or I will be charged $200.00. I call them and they confirmed they did receive the equipment and said I would not receive anymore emails about needing to return the equipment. I still was getting the same emails and called back a 2nd time in which they again confirmed they have the returned equipment and I asked that they forward this info on to whatever dept that doesn't know the equipment was retuned and was told I wasn't billed in which I replied that doesn't mean I won't be billed tomorrow. Well here it is in January and I was billed $220.00 for the equipment. I call for the 3rd time and they check to confirm they received the equipment and respond to my queries that there is nothing they can do or no other phone number/dept that I can call and that it will need to go thru two billing cycles for it to clear up. What a fing poor crap system they have and that I'm lied to the first two times I call and the third time I called was I waste of time. Pure harassment is what this is. I hope it ends. I will send them my bill for my time. Oh and did I mention that their internet Air sucks! What happened to AT&T?

Began internet service with this company and was guaranteed a set rate of $37 add on internet with…read moreautopay of bank account. When I received my first bill, I was charged almost double. I've called customer service several times, representatives have all provided different information. Endless transfers, dropped calls, poor automated system routes you to incorrect departments. Requested a supervisor, received a claim none were on duty and I would receive a callback. No calls received. This company has lost all credibility with their customers. I wish I never would have done business with AT&T. Terms of sale were misrepresented, which is a serious offense.