Had a problem with my phone -- the kind that makes me want to cry. Tim at this store quickly solved…read morethe problem and taught me a few extra tricks. REALLY appreciate the great customer service experience!

The Employees at Verizon work really hard at getting New Customers and Keeping the Old Customers…read more They sell you every product they own. They are very loyal to the company. They are also very nice to speak with.

I bought a IPhone 17. I had to visit the store at 1150 US Hwy. 41 several times, to get the bugs…read moreout of it. Lou was always professional and helpful. He was always friendly and knowledgeable. He made me feel at ease as he took care of all my concern. I will definitely direct my family and friends to his store..!!

The employees at this ATT store is rude, liars, and thieve..... I went in to ATT on December 24 to…read moreupgrade my phone. The employee told me that they would Give me $700 for my trade in. I agreed to the transaction and told them I would bring the phone back once I retrieved all of my information off the phone. On Jan 3, 2021, I took the the phone back to ATT to seal the deal. When I gave the phone to the employee, she informed me that I couldn't receive the $700 promotion for the phone and would have to pay for my Upgraded phone. At that point I was flabbergasted. . As big of a company ATT is, how can they state one thing and do something totally different? I'm sure I can go to another company to receive an even better offer and not have to be subjected to the inconsistency of ATT and their employees. I politely requested my phone back because again, if I am not receiving what was promised to me, there is no need for me to continue working with them. I'm already going to be charged for the upgraded phone. I was further baffled when Amanda, who's name appears on the receipt (because they refuse to tell me her name) , refused to give me my property back. So not only can I not receive the promotion but Amanda and the manager refused to give me back my phone upon my request. Amanda had the audacity to tell me that I was lucky she even told me that I wasn't going to get the promotion. This is utterly disheartening as a customer for ATT. And to make matters worst, because I wanted to get my phone back due to them not upholding their end of the bargain to give me the $700 promotion, Amanda and the store manager threatened to call the police on me. So basically she was telling me that instead of giving me the 700 they were going to keep my phone. After asking for my phone back several time Amanda and the manager said they were going to call the police because I demanded my phone back. I called ATT corporate and they informed me that they couldn't help me because this store is a authorized user and not a corporate store. Okay so now I'm getting the run around for my item. I had to leave the ATT and go to a corporate location to make my complaint. At this point the dispute has been going back and forth for two hours. The other ATT store told me they can give me the promotion if I I upgrade my phone plan. So you want me to pay a extra 1200 a year for a 700 promotion, when I could have just kept my other phone. I made the decision to upgrade based on the promise of the promotion. Make it make sense. The only way you going fix the problem of the other store stealing my phone is by me upgrading my plan to a higher rate. At this point I don't even want ATT service. This issue is still not resolved. I don't have a credit nor do I have my phone because Amanda basically stole it. Do better ATT.

I took a chance and stopped at this T-Mobile location out of state and the staff member Jaime was…read moreamazing! He was very informative and I actually bought 2 devices. During our interaction, the store manager Steve Even came up to the desk and asked how my interaction was going. I can't compliment these team members enough! Thank you Steve and Jaime !

Terrible service! Bought a new phone plus transferred services to t-mobile and was told by…read moreAngelica that I did not need to backup my phone they would mirror old phone to new phone. LIES!! I lost photos and text messages. So devastating!

I needed a couple shattered phones fixed and decided to try this place. They were much cheaper and…read morefaster than other places in the area. Mike is a really nice guy, and did a great job! I would recommend this place to anyone needing phone repairs.

I'm not sure this is the same owner but from the business card I received, it's the same address…read more I've been to this place before and they did fine so I decided to go back. The man at the desk "fixed" my ipad within a reasonable time frame but 3 months later, the ipad has the same problem it had 3 months ago when I brought it in the first time. There's no guarantee on their work so if I wanted it "fixed" again, I would have to pay the $150 they charged me the first time. At this rate, I mind as well get a new ipad and not deal with such a hassle. Thanks for nothing.

Wow...great customer service. Actually my first at a Verizon store ever. These people were so…read morenice, an elderly woman came into the store while I was there with a cake for the employees. She knew their names...it was wonderful to see. Help me buy a new phone and transferred all the data. Highly recommend

I would not recommend getting a phone here unless you have a week to get your phone. Either there…read moreWi-Fi is down or there activation system is slow. Waited over an hour to order my phone, then waited two hours to pick up the phone but left cause I didn't want to wait any longer. They never answer their phone and send you straight to Verizon customer service. When I finally had an additional two hours to pick up my phone I was met with attitude for no reason. The Verizon store on 30 and 41 is 10 times better. This place is a 3rd party company to Verizon so any issues you have Verizon cant help you and you have to deal with this place.

phone works fine i would recond them, they put my phone in a new case and replaced the batteryread more

hi so i took my switch here a few months ago to fix my broken screen. and they fixed some of it but…read morethey bought the wrong part. that's not why i'm writing this review. my left joy-con rail stopped working when i got it back. now it's asking me to slide both joycons in and my left joycon wont register making my switch useless. either they forgot to plug in the ribbon cable or they broke it. by the other low review i assume they also might of taken some of my parts and didn't put it back. something else i want to add is that they made the screws very tight so no one can open it. hopefully nothing bad happened.