Comcast Xfinity has the worst customer service I have evered encountered. My goodness it really…read morefrustrates me because when paying for services the least you can do is be courteous and respectful. I called last night because of something that was added to my bill that shouldn't have been there. I was on hold for about 35 mins then once the rep came on the line it caught me off guard because his greeting was great however as soon as I started asking questions that niceness went out the door. At one point he blew so hard I had to ask if he was ok. Over an hour call and I'm still clueless about this freaking charge and I'm looking hard at the mirror to understand why I chose comcast. PLEASE AVOID IF YOU CAN.

REALLY REALLY BAD !!!…read more Pay them an enormous amount of money monthly, and they can not keep our internet up and a call to technical support is NO help.

I went into the store because I wanted to pay off my phones. I want to try to lower my monthly bill…read morefor the new year. I told the Verizon employee that I wanted to do this. I had no idea that my son's phone was a buyout on a promotion agreement. He is in college in another state. I pay all of his bills. Anyway, the Verizon employee just ran my credit card right through. I paid $750.00 for a phone that was basically "free" because of the promotion agreement that I was not aware of. The employee could have taken a moment to look at my plan. I feel that it is his job to look at my plan and review it with me before swiping my card. My son traded his phone and got this agreement. I was not with him when he made this transaction so I was unaware of this "deal". Again, he is a college student in another state. When I got home, I looked at my account. My bill only decreased by $68.00. I noticed that a 4th phone magically appeared on my statement. It was a phone number that I had never seen before. I went back to the Verizon store to see what went wrong. The employees told me that I had just thrown away $750.00 by paying off my son's phone because it was basically "free" under the promotional agreement. They did help me remove the mystery phone number and charges that had magically appeared. I appreciated that. I asked if they could, please, refund my money and add the phone back on my statement. The Verizon employees told me that it was not possible. When I asked to speak to the man who ran my credit card, I was told that he was on a break. When I asked to speak to the manager, I was told that he was busy in the back. I went home and spent 3 hours on the phone trying to get in touch with someone in the Verizon customer service department. After HOURS of trying to get through, being put on hold for 30 minutes, hanging up because nobody answered, calling back, being put on hold again, nobody answering, etc. I called the Verizon store and one of the managers put me directly through to the lady in the Philippines. After about an hour and a half spent talking and being put on hold, she said that she was going to try to cancel the $750.00 charge and restore my son's phone to my monthly bill. I was so grateful to her! Yet, at the same time, I have never felt more taken advantage of in my whole life by the way I was treated at the Verizon store. Verizon, please don't treat anyone else the way you treated me. Take a minute and review the person's plan before taking their money. Offer your expertise. We come to you for GUIDANCE with our phone plans. Everyone has a job. Most of us try our best to do our jobs to the best of our ability while treating people with kindness, respect, and offering guidance, because that is what a good employee is supposed to do. You might want to try to work on being part of the solution instead of part of the problem. I probably should have been more knowledgeable of my plan, but I wasn't. Thank you to the kind lady in the Philippines who understood that not everyone can know everything about everything all of the time, and that being helpful to others is really what it is all about.

Too expensive! Also customer service has consistently gone downhill. Getting help with this…read morebusiness is nearly impossible. End up with multiple representatives who transfer you or drop your call, then repeating your problem over and over. It's such a monopoly here. Depressing!

key helped my father out with patience and grace. thank you. He doesn't under technology very well…read moreas he is 82. Key was great

My wife and I wanted to swtich carriers and get on the same phone plan. Our store representative,…read moreKey, was so helpful and got us situated and setup quickly. we honestly spent more time waiting on the phone for Verizon to do things than we did with Key. We left the store with new phones, a cheaper plan, and huge smiles. THANK YOU KEY!

I just procured services from this vendor and I can assure you their business is not closed. I…read moremigrated an S2 netbox to a VM and tied an office on a separate node to my headquarters in Phoenix. I worked with Erik here in Phoenix and he was great. I also worked with him in Atlanta on an office there. That job was more hardware based such as installing multi class badge readers, installing electrified door hardware, and also decommissioning an access control system from an office. This dude is intelligent and he gets it. This business is a top notch operation. I highly recommend them and their team.

This was the most professional team I've ever worked with for security systems installation. Not to…read moremention, they are owned by veterans and know how to take care of their community. Would definitely recommend to anyone.

Worst T-Mobile customer service ever. My wife and I went to upgrade her Samsung watch. All the…read moreemployees were stilling in chairs outside the store with music playing like they were at home. When asked if we could go in the store the sales associate responded with "What yall need?". I stated that my wife wanted to upgrade her watch, he leaned back in the chair and said who has a Samsung watch?" I'm 100% sure he was high. The other three women were just sitting outside on their phones. No one looked up, no one even tried to assist us. I said we would go to another store because it appears no one wanted to work. He laughed and said yeah you're right. I don't know what they have going on at that store but it is by far the most rudest experience I've ever encountered at any T-Mobile location.

I walked into this T-Mobile store looking for an iPhone 15 screen protector and was greeted by an…read moreemployee who was lounging in a chair with her legs propped up. When I asked if they had one in stock, she immediately said, "We don't have it." I politely asked if she could check the inventory or see if another store had one available. Instead of helping, she simply repeated that they didn't have it and never even got up or attempted to check the system. There was no effort to assist or provide any customer service. I understand if an item is out of stock, but the lack of professionalism and unwillingness to even look into it was disappointing. It's frustrating when employees seem uninterested in doing the basic parts of their job or helping customers.

It was a pleasure speaking to Nicola about what I assumed would be a tough topic in terms of my…read moremother's health and finances. She ensured that my siblings and I were well informed and understood the importance of my mother's next steps. Nicola was very welcoming, patient and extremely knowledgeable about elderly law. My family and I really appreciate her assistance.

I have worked with SR Law group for years and trust their expertise and experience. They have been…read moremy go to firm for all of my estate planning needs. I've also referred my parents, other relatives and friends to them and they've received white glove service at every turn. They're knowledgeable and passionate - both things that are necessary in attorneys. I highly recommend this firm!

Serenity was super nice, and was able to take care of my issue within 10 minutes. Great customer…read moreservice!

HORRIBLE experience at "The Landings" AT&T Store…read more Sales rep was slow and did not listen. We purchased an after-market phone online for my mom thats just a basic phone. AT&T does not offer a good quality "senior" phone and mom is "technology challenged" so getting her an iPhone or Android is out of the question. We went to AT&T Store to get a new SIM card for the phone we purchased. We were informed that the after-market phone was not compatible with AT&T and that it was 3G - when in fact all we needed was the correct size SIM card and the phone is 4G and is compatible - says so on the box and the website. Sales rep did not listen - was extremely slow and did not want to assist because this was not a sale and was not making a commission He fumbled around attempting to get the sim card out of the old phone and then after lying to us about the new phone told us her old phone was not working at all... but was working when we walked in the door before he messed with it. Lost ALL mom's contacts while messing with the phone and he allowed a paying customer to walk out the door with a non working phone.. I took the phone to AT&T Lithia Springs store where I received EXCELLENT service. They replaced the SIM card and phone was online in minutes. I did have to wait for 4 people in front of me but once they got to me it only took a few minutes. Fast forward a few days and there has been an increase in my bill for almost $100 - seems the person at "The Landings" added a phone to my account rather than just swap the physical device... Had to spend an hour with AT&T on the phone getting this taken off... Please get a service rep that has been properly trained and knows what he's doing.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.