Worst T-Mobile customer service ever. My wife and I went to upgrade her Samsung watch. All the…read moreemployees were stilling in chairs outside the store with music playing like they were at home. When asked if we could go in the store the sales associate responded with "What yall need?". I stated that my wife wanted to upgrade her watch, he leaned back in the chair and said who has a Samsung watch?" I'm 100% sure he was high. The other three women were just sitting outside on their phones. No one looked up, no one even tried to assist us. I said we would go to another store because it appears no one wanted to work. He laughed and said yeah you're right. I don't know what they have going on at that store but it is by far the most rudest experience I've ever encountered at any T-Mobile location.

I walked into this T-Mobile store looking for an iPhone 15 screen protector and was greeted by an…read moreemployee who was lounging in a chair with her legs propped up. When I asked if they had one in stock, she immediately said, "We don't have it." I politely asked if she could check the inventory or see if another store had one available. Instead of helping, she simply repeated that they didn't have it and never even got up or attempted to check the system. There was no effort to assist or provide any customer service. I understand if an item is out of stock, but the lack of professionalism and unwillingness to even look into it was disappointing. It's frustrating when employees seem uninterested in doing the basic parts of their job or helping customers.

Serenity was super nice, and was able to take care of my issue within 10 minutes. Great customer…read moreservice!

HORRIBLE experience at "The Landings" AT&T Store…read more Sales rep was slow and did not listen. We purchased an after-market phone online for my mom thats just a basic phone. AT&T does not offer a good quality "senior" phone and mom is "technology challenged" so getting her an iPhone or Android is out of the question. We went to AT&T Store to get a new SIM card for the phone we purchased. We were informed that the after-market phone was not compatible with AT&T and that it was 3G - when in fact all we needed was the correct size SIM card and the phone is 4G and is compatible - says so on the box and the website. Sales rep did not listen - was extremely slow and did not want to assist because this was not a sale and was not making a commission He fumbled around attempting to get the sim card out of the old phone and then after lying to us about the new phone told us her old phone was not working at all... but was working when we walked in the door before he messed with it. Lost ALL mom's contacts while messing with the phone and he allowed a paying customer to walk out the door with a non working phone.. I took the phone to AT&T Lithia Springs store where I received EXCELLENT service. They replaced the SIM card and phone was online in minutes. I did have to wait for 4 people in front of me but once they got to me it only took a few minutes. Fast forward a few days and there has been an increase in my bill for almost $100 - seems the person at "The Landings" added a phone to my account rather than just swap the physical device... Had to spend an hour with AT&T on the phone getting this taken off... Please get a service rep that has been properly trained and knows what he's doing.

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

This location is scamming customers to try to sell you a phone. I came in there with a iPhone 7 and…read morethey said I couldn't use it because cricket only does 4g with iPhone 12 or better. I. Called cricket and they said that was a lie and they are just tryin to sell me a phone and go buy a chip for 10$ at any Walmart or Best Buy and call cricket back because if I got it cricket. They will also try to sell me an activation fee with the chip. Which is another scam. The guy name is Brandon who will try to sell you a phone.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Douglasville store today.

Great customer service ! the reps were very helpful and knowledgeable about the phones and services…read morethey have ! shoutout to Eiram

From the owner: Switch today & enjoy America's largest 5G network.read more

Took my acer there again for another issue with the charging after nowhere else would say they…read morecould fix it. Went a whole 1 week with no calls to me or anything then called about it and they said that it had mistaken (the laptop) as a spare and took the storage out of it for another laptop. Lost all my photos that I didn't have a backup for at all. They gave it back with more storage, fixed the charging issue and didn't charge me anything... Thats nice i guess...

I thought this place would be good. I was wrong, I dropped…read moremy MacBook Pro to be repaired and will never go to them again I paid them almost $300 for nothing. I wanted my Keyboard changed, they did it but didn't secure it correctly in the middle and my touch finger print stop working. I sent it back for them to fix my finger print, they had it for days almost a whole week to say they can't fix it. (When it went to them it was working with no problems. I'm pissed because I like my stuff perfect. To top everything off I got my MacBook back today and now not only do the fingerprint don't work my tyu keys on the keyboard still push in to far and my right speaker is broke. This is some bull I paid them for nothing. I could of fixed it myself and changed the battery. And my MacBook came back dirty. Ubrakeifix suck