I will say most of the staff are good except the mangers they will just listen to the staffs word and not give any evidence on anything. Getting a membership revoked because of breaking a weight pin is crazy. read more

My favorite gym in St Louis. I live in Melville, but still drive here to workout because I love it that much. The community is great, the facility is huge and clean, and the management is outstanding. 10/10 recommend this local gym during and outside of COVID. read more

I have been going to Xist for 3 years and out of the numerous gyms I have went to, this gym is by far my favorite. The staff are always super friendly and build relationships with their members. The upkeep of the gym is always well taken care of, they do monitor the equipment to make sure everything is in order and functioning properly. Tanning beds are nice. They also have a wide variety of machines and offer classes that are awesome! Let's not forget the atmosphere is always pleasant too. If you're not going here, why not?! read more

I've had memberships at other gyms, this one always feels like home for some reason! I love Xist!

It's one of the worst customer service I have ever encountered!! They are a total fraud! They promise you something until they sign you up and right away you will find out that they have no idea what they are talking about! They charged me twice within 15 days even though on the second day of the membership I asked for refund and cancellation! They kept promising that they will get back to me after they had emailed that corporate! Never received a call back and so far I have been charge over $60 within 15 days! Please don't waste your money and time!! read more

Great range of equipment compared to globo gyms like Planet/Club Fitness for a decent price, the only downside is it's *always * crowded. The result is just a bunch of people standing around and hanging out. There really isn't a way to accommodate the amount of members that come through unless they got rid of some of the equipment that goes mostly unused and replaced them with like 2 more squat racks. read more

I was visiting Arnold for the last week on some business. I wanted to find a gym to grab a quick workout, and I'd never seen an Xist before. The guy at the front desk (Ben) told me they had memberships starting at $10... Which is freaking insane, because the YMCA alone in L.A. is $50!!! The building was all brand NEW, nice, and clean. The equipment was all brand new and I really felt that all the machines were really cared for and sterile. I came in in the early morning and was greeted by "Big Ben" as I call him. He was a gentle giant of a man who was super informative and professional. Particularly because I was clueless about where I was, or anything to do with Arnold. I highly recommend him as a trainer and for anything you need at Xist, made me wish I lived there so I could learn more about technique and dieting from him. He competes in a lot of professional competitions and is unbelievably natural too. If I end up near St. Louis or Arnold again, I'll definitely head here for my work out. read more

This place is awful. Worst customer service ever. Half of the people that work there literally have no idea what's going on. If I could give this gym negative stars, I would. read more

Everyone here is so nice and its such an amazing place! The employees are always nice. The two Alyssas at the sign in desk always help us out and make things so much less confusing for me as a person new to this gym. Its absolutely amazing! I definitely recommend it to anyone looking for a gym! read more

I love having a gym and tanning facility in one place. My membership is more affordable than the single tanning membership I had at a different place a few years back. Everyone is always helpful and everything is always clean. read more

I love having a gym with childcare and they have really nice equipment and tanning. I suggest going in the evening though. The gym is busier but the staff is SOOOO much better in the evening. The people that work during the day are just hateful salesmen. They don't give a crap if you've already purchased a membership, you're an inconvenience to them. read more

Very crowded. Please plan ahead if you are willing to cancel the membership. They gonna charge 60 $ annual fee. And if you want to cancel the membership you can't do it via call. You need to mail or visit the gym. They are not customer friendly at all. Please be aware of additional charges. Never share a debit card with them. Even if you change the card they will manage to charge. You will never get a refund. read more

This place is big, lots of equipment. The staff helped a whole lot. Pretty clean all over.

Great gym! It's clean, and they have everything! They have lots of workout of machines, unlimited tans on any of there beds, a message bed, a red light therapy, a sauna, workout classes, child care, and my favorite a cardio movie room where they play Netflix movies all the time! All this included for $19.99 a month! A tanning place is normally $28 a month and red light therapy can be $50-100 a session. So it's a steal a month! The bathrooms and showers are really nice also! read more

When I first went into the gym the ladies at the counter were very friendly and helpful. I was given a tour of the facility and was impressed with the amenities for 20 a month and signed up that evening that was August 15, tonight I came in for the first time for the class that is offered. I signed up online(which was easy),Emily was the instructor this evening and had a very nice circuit set up. I had done this type of class before but I was paying way more. I have to say for the monthly fee of 20 you get way more for your money here and the staff is very friendly. read more

I cannot say enough good things about this gym! I LOVE IT! It is so CLEAN, the machines all seem to be brand NEW, the staff is extremely FRIENDLY and the classes are great. Its extremely AFFORDABLE, it took me less than 10 minutes to sign up - NO CONTRACT! - and they offer perks like red light therapy, cardio theater and childcare. There isn't a long list of classes, but you don't need that because the ones they do offer are fantastic - sort of a mini cross fit, weight lifting with cardio, intense session that works for anybody at any level of fitness. They're also at the right times - 9am, 5pm, and 7pm during the week then a 9 and 10am on Saturday. That's all I need because those are literally the only times I would attend a class at a gym. It seems to be a smarter, better system. There is an app 'MindBody' that lets you book the class and add it to your calendar from your phone (or you can do it online - but lets be honest, you're reading this on your phone right now). Seamless. Did I mention the class is taught by an actual personal trainer who works at the gym? Who you'll see around, who will most likely remember your name, but won't berate you into paying for training you don't want. But, you could actually afford personal training if you wanted because the membership for a month cost less than lunch out. And you may actually want it because the trainers are great! (Note: I've only experienced the trainers in a class setting, not in 1 on 1 training sessions. You do get a free training session upon joining but they don't push it on you - again, refreshing). I was also extremely and pleasantly surprised by how nice the gym MEMBERS are. Oh sure there are a couple meaty guys lifting weights and a few high school aged kids tooling around a bit - but its a fantastic mix of people and from what I can tell, a pretty good mash up of all fitness levels. After my first class I had 3 people approach me to ask how I liked it, tell me I did a good job, etc. I'm not a fitness guru - this was definitely my first trip back to the gym in years. I wasn't expecting anyone to talk to me, much less offer me encouragement and accolades for making it to a class. I've worked out at plenty of other gyms and I can assure you this has never happened. If all that wasn't enough for the $20 a month you're paying with NO contract (?!), why not try out tanning, or the hydro jet massage bed, or the red light therapy? You can feel good about leaving your stuff in a locker because they're immaculate - then you can shower in what appears to be a brand new shower, or sit in the sauna. (Note: They have memberships starting at $10 a month but I'm not sure what they include besides access to the gym). Thirsty on the way in or out? Grab a water, scan your membership card, and it's charged to your account. So easy. So smart. Maybe I'm watching too many episodes of "The Profit" but I'm fantasizing about opening my own franchise. Seriously, the only thing I don't like about this gym is that I sometimes feel guilty I'm not paying more for these exceptional services. Final note: I see someone else commented about poor customer service/management - I can tell you that was the opposite of my experience. Every interaction I've had with the staff has been absolutely great. They are friendly and knowledgeable and nobody is putting off the "I'm better than you" vibe so typical at other establishments. read more

I think Xist fitness in Arnold is great! I've had no problems freezing, canceling, or starting a membership. The staff is super friendly, the trainers are helpful and the facility is really clean. Not to mention the prices are amazingly cheap for a membership, even the highest one which you shouldn't need unless you're tanning. With other gym's you're missing out on separate girls & guys saunas, a separate room to stretch and use interesting equipment, tanning beds, NEW MACHINES/EQUIPMENT, a movie room, and babysitting. They also have paper towels, cleaning solution, and trashcans lined up all over the walls. This gym really isn't crowded at all unless you go during busy hours. I love this gym and the staff that keep it going. Forever referring all my friends and family like I've been doing since day 1. read more

I would not recommend this gym to anyone. Their customer service is awful and they are not the least bit helpful and will tell you stuff that's not true. The assistant manager is also extremely rude. They are expecting me to pay over $40 even though I canceled my membership yet they are saying I did not. They also never informed me that I still owed them money almost a year later. Save your money and go elsewhere to workout. If I could leave zero stars I would. read more

If I could give 0 stars I would! I am so fed up with the ignorant staff, and the so called "general manager". After coming in to talk about being signed up for the wrong membership and asking for the corporate number she kept insisting it would only go back to her. WELL I DO NOT CARE! I WANT TO SPEAK TO SOMEONE WHO WILL ACTUALLY LISTEN AND NOT BE A STUCK UP BRAT! As far as the rest of the staff, apparently they need to clean their ears out and listen when someone says they want to sign up for the $19 month membership and not the $50. I understand you get money out of it but do not deceive people! I have canceled my membership. DO NOT SIGN UP AT THIS LOCATION! read more

NEVER any stocked paper towels!!! And there is only air dryers in the bathroom but I want freaking paper towels in there to wipe off my sweat! They also need multiple water fountains all over the gym! There are only two up front and long lines. It's a busy gym but has alot of equipment to choose from. Super busy all the time which is annoying. Also, they do this workout class in this back room so you can't go in there during that time which is inconvenient. I like this gym but I tell you when it switches over to Planet Fitness in a few months I will NOT be staying. read more

I just started at Xist a few weeks ago and can honestly say that I've never been more comfortable in a gym before. I used to frequent other gyms in the area and this one is absolutely the best. Not only is everything new but the staff is so very helpful and friendly. I'm greeted by name every day. The environment is very relaxed and all the patrons are considerate of each other. There's even a movie room to work out in! That is so cool. read more

This is a very good gym, especially for the price! ($21/mo). Plenty of equipment that is clean and functional, a separate room for additional things like ropes, bosu balls, kettle bells, etc., a roomy nursery if you have kids, a small movie room if you want cardio while watching a movie, plenty of tannings beds if you're into that, a red light therapy booth for your skin health (yes!), and a hydrotherapy bed for your joints and muscles...all free additions!! They also have daily cardio classes that kick butt. The staff is friendly and helpful. Love the place! read more

This is a nice gym but horrible customer service. Would like to go there but the managers are not very nice.

I just went to their grand opening after seeing their advertisement stating that the first 100 people to bring a food item would get an autographed baseball and other promos. I was in line for a half hour, just to be informed that everyone would have to join their gym to get any of the promos. There were a lot of disappointed people. Many drove a long way for nothing. Very bad move! read more