I LOVE Xoom Energy. When you view your bill thoroughly you will see that your gas portion of the bill is very inexpensive. The portion of the bill that Atlanta Gas Light charges is a NON-NEGOTIABLE fee that is charged by every company that uses AGL lines. Also, in regards to the variable fee. ALL gas companies will place you on a variable rate after your term is over if you do not renew. I shared my rate of $.36 with my friend who was with another gas company and she was paying $2.09 per therm. I had two other one paid $1.79 and the other $1.99. It is our job to make sure we are not overpaying. I would also recommend to everyone that you place a reminder on your calendar to remind you to renew your plan before your contract is done. I have saved $100s of dollars and it took me making sure I do my part to make it happen. read more

In spite of trying to check rates as accurately as possible and inquiring about hidden fees and costs, our Xoom invoice comes to 15.7426 cents/kWh! This bill is FULL of previously-undisclosed fees. I can't recommend these people. Also, we were on vacation and missed our payment by one day. They charged us a $20 late fee plus $10 to write a late-fee letter even though we had elected to receive all communications electronically. Obviously, I can't complain about the late fee (we were late) but $10 to write a letter? Stay away from Xoom! read more

XOOM Energy - Utilities Near Me - Huntersville, North Carolina

Great Experience, helping people with better value, like rewards programs, unlimited energy plans, however you need to talk to the right people that can help you with the best advice. There are people in you area that can help you with your experience just like the person that helped me 8 years go and again today. I thank that person. read more

You might save money, but in my experience you will not. Be sure to investigate your gas companies procurement rate per therm, not just the cost per therm. Cost per therm on your bill, is procurement and transportation costs, in many cases the procurement is less the transportation. And the tier increases are strictly a transportation cost increase. To get rates for PG&E visit this site to find rates http://www.pge.com/tarif... I am paying for my lack of research, I hope this review will save others from making my mistake. read more

Signed up through a friend who was with ACN (some multi level marketing company) with the promise of saving money. Saved a very minimal amount the first year then when I didn't see any renewal notice they switched me to a variable rate that nearly doubled. This was for both my business locations and it cost me thousands of dollars before I caught it. When I called them on it they weren't willing to make any adjustments or even offer me a competitive rate. Luckily, I wasn't under contract so I at least could stop them from robbing me. read more

You might be fooled by XOOM's rates, but what is conveniently not mentioned is that charges they will pass on from Oncor or whatever electricity company they are buying from. We just got our February bill and it was SHOCKING! If I could rate less that one star I would. Just stick with the primary electricity provider and there won't be any mystery to your bill read more

Whether it's Xoom or another salesperson from ACN don't buy it. Although some of their rates may be slightly less than your local utllity provider, the local provider may still charge you a monthly connection fee which is often times more than the monthly gas charge making the total cost much more than Xoom. Of course the representative from ACN did not mention that fact. read more

Terrible Customer service & overcharged! I signed up on a non contracted promotional rate of .599 cents per Kw, good for 4 months. 2 months later bill went up to .899 per Kw, I called and got no answers & no one seemed to care. Rep told me my rate per Kw will be going up to 16 cents in a week due to not being in a contract. I decided to switch companies to Gexa. Gexa was just fine. Called back to speak to supervisor, (no supervisor available) about promo rate not being honored and was told it would be re-rated & not to pay the final bill until that was done. Long story short, 6 calls later, still being told not to pay, just wait and 3 months of waiting, still not completed. Then I get a final bill with late charges. Called back was told no one can remove the late charges except supervisor. Supervisor must call ME within 2 business days, they do not take incoming calls. 7 days later, no call. I called back, Spoke with Dominic who was awful, mean, curt & lacked any service skills. I never raise my voice, but she got me to that level. I would run far, far away from this company! They may tease you with a good rate, but then will change it on you without notice and no one can help you fix it! Still stuck with hefty bill. read more

Complete scam! Utility rates higher than my local provider in Illinois. But worse, I didn't sign up with these people. I had only had power for 2 months when I was notified that my provider had changed. I called Amern. They told me to call Xoom. Bottom line one of there local sign up scam companies Chelsea Energy and Training, LLC. signed me up. I never talked to anyone from this company. My "supposed" phone number used to change the account was some local kid. The bottom line Xoom hires these local scam company's who recruit kids to peddle the product. My name and address somehow got forwarded to Xoom. I haven't found out yet, but I will. When I tried to cancel with Xoom they wouldn't unless I sent them a copy of my ID. I'm not going to do this. Apparently they don't need proof of identify to change my provider. I have filed a complaint with Xoom and I am going after the local scammer through the Illinois Attorney General. My advise, slam the door if anyone tries to peddle you Xoom! read more