We just had Rxo deliver and set up my new Casper mattress. It went perfectly. Rxo was professional, friendly and thorough. Highly recommend.

Communication was great. Tracking app kept me informed of my delivery status. Driver called me when he was 30 minute out. Delivery guys were efficient, courteous and friendly. The did a thorough job and were VERY careful moving my old refrigerator out and bringing the new one in. Could not be more pleased with the entire process. read more

They were on time and completed installation without causing any confusion or concerns. Very professional and helpful.

I just had a new washing machine delivered and my old one taken away. EXCELLENT SERVICE TEAM! The best I've ever had! They were so polite and careful. They cleaned up everything after the installation. I highly recommend RXO. read more

The delivery crew was very polite and even though they were I thought they would not understand me because they were Spanish speaking, we had no problem with what I asked them. They also were very concerned about being through. Cleaned up after, making sure I was happy with my product. I would recommend them to anyone. read more

Professional delivery. take down of old bed and install new bed. Then haul away old bed

Delivery team that did installation did not adjust dryer door to correct hinge based on configuration of laundry room leaving dryer access impossible. delivery team did not run installation checks, upon checking washer is not working resulting in troubleshooting with LG needing follow up service calls to use new units. read more

This delivery service was amazing! Bought appliances from the frigidaire website and Rxo delivered appliances. They were respectful and friendly, brought in appliances and took all wrapping and plastic off the appliances, set up and leveled everything. Took old appliances out and was very careful bringing them in and taking them out. I felt my experience was over and above and a good delivery experience does make the purchase more enjoyable. If I could give more than 5 stars I would. Thank you! read more

The crew that delivered and installed my washer and dryer were very polite, respectful and efficient. The only reason I would give the company a 4 out of 5 is the scheduling. They wait until the day before to call and let you know a 4 hour "time window" when they are coming and you are only allowed one reschedule. Most reasonable people can't take the day off work just to wait for the truck to show up. read more

Your team was in constant communications regarding delivery; email, texting and phone call just prior to delivery. Delivery team was very professional, knowledgeable and very efficient. read more

Even though scheduling was a nightmare and they showed up on a different day than what was scheduled, the delivery went flawlessly. The delivery people were helpful and polite. They made sure everything was working and cleaned up before leaving read more

Items delivered and installed but missing water supply line so had to purchase and install in my own. This should have been included with the order but was an error at the warehouse, I guess. Installers were great! read more

Their communication was fantastic! They sent texts continuously with updates. And a map showing exactly where they were when they were on the way. read more

Second failed delivery. Have to laugh, but too angry that I wasted two days for "guaranteed services". read more

XPO Logistics - Shipping Centers Near Me - Mcfarland, Wisconsin

We had a great experience. Plenty of communication, the delivery was able to be scheduled early, and the men who installed everything were fantastic. read more

I had a return to Amazon picked up on Dec. 30th. I have an email from RXO saying the boxes were picked up and made it as far as their warehouse. Amazon won't refund me the $240 I paid because they have not received it from RXO. I called the call center and the had to email the warehouse to check the status. I sat on hold for 10 min but the warehouse did respond. the last person I talked to said he would call, text, or email me the status as soon as he heard something. That was several hours ago. Crickets. they are holding up my refund. read more

How did this service get 4 stars on Yelp? I don't get it, they are the worst! They've been subcontracted to deliver a couple of home appliances and each time has been a different kind of nightmares. Late deliveries / no deliveries (weeks late at that!) Calling support is a joke, their call center is located oversea. I'm told they'll "escalate" my late orders but nothing happens every time I called. They've lied to me saying I was not at home to receive my order, yes I received no calls, no text, and I work from home. I'm at home, don't tell me I'm not at home. I have evidence that WHOLE day that YOU DID NOT attempt delivery. And when they DID deliver (this was a previous order - still waiting for my current order) they DENTED my new fridge while trying to install it. I didn't know paying the extra installation fee included denting my fridge, getting water all over my place, and me doing it myself in the end because people they sent over absolutely have no experience installing a fridge! To be fair, after that first time - I decided to give them another chance, because there are quite some good reviews about this company here. Honestly maybe it was just that one time and new employees, why not give them another chance. But AGAIN? read more

They delivered two of my Serta items and I think the bedframe from Wayfair. Three deliveries. Each time I was met by polite workers who were pleasant and helpful. They came on time and I am basically in the middle of nowhere so that was awesome! They called as promised to give me a heads up and there were no issues with setting up the deliveries. read more

2nd time getting something delivered using this joke of a company. Both times i waited within my delivery window, just to receive a call that they "forgot" to load my item(s) on the truck. Today They said they would call me back to see if they could deliver it tomorrow, no call back and when I call the number back I get the run around. Deliver my stuff! Update: as you can see the owner replied to my review with the same answer to every other 1 star review....I did EVERYTHING he asked me to do in his reply and still got nowhere. Just know if this company is delivering your stuff, it will not arrive on time and you will receive terrible customer support from these jokers. Will be filing complaints w Amazon and the BBB. read more

Excellent communication and tracking. Excellent delivery service with excellent delivery drivers.

Called 30 mins before showing up, very courteous and fast. Took less than 30 mins to remove old range and install new one.

Our product was out for delivery got a call running late. No update after that. Automated system which indicated our product was initially out for delivery then indicated it was not . This was at 8pm at night after waiting since 4pm. No call from RXO. Avoid at all costs!!!!! read more

Came to deliver my LG over the range. Microwave delivery was prop. Installation went well and crew cleaned up have no complaints.

Absolute worst experience. Scheduled delivery for our Peloton tread for 12/13. The delivery company change our delivery date to 12/11 without confirming with us. We were out of town and couldn't accept the delivery. When we finally got ahold of someone (which was almost impossible), we were told there was no option to deliver on our original date(12/13) and earliest option was 12/27. We booked for 12/28 - today - and got a text message yesterday afternoon saying our order could not be delivered today. When my husband called RXO, the person he spoke to HUNG UP on him. After talking to Peloton, we were told the earliest delivery date now is 1/12. We had a similar experience with our Peloton bike last year. What an absolute disaster. read more

I had free delivery with a mattress purchase from Sam's Club online. The mattress arrived sooner than promised. The delivery driver, Sam, and his partner were excellent. Friendly, put mattress where I requested. Most impressed with the backup driving skills of Sam! Our driveway is almost 1/8 mile long and narrow. Goes over a creek and many twisted. Many truck drivers call and say my items are at the beginning of the driveway. Was fully expecting that. Not Sam! He maneuvered that truck carefully and safely down the driveway! Excellent driving and safety skills. A+ team! read more

Their delivery and installation team for my new Peloton Treadmill we great! Super friendly, cleaned up afterwards, and followed COVID protocols. Would definitely recommend XPO! read more

XPO Logistics - Shipping Centers Near Me - Mcfarland, Wisconsin

Delivery guys were efficient and polite. They delivered at the top of the delivery hour and called ahead of time. Everything went smoothly.

very helpful and efficient. removed our old bed and frame and replaced with the new bed. kind, careful and helpful.

Delivery was prompt and arrived on time. Delivery team was friendly and set everything up for me.

These guys were quick, efficient, and very nice. My three-year-old boy was very interested in all of their tools and everything they were doing and they were very nice to him and let him watch them install my fridge. read more

They called to promise a delivery date, we made plans to be available, they then called to schedule it for 9 days later on a day we can't make work without taking time off of work. Their customer service has been horrible to work with, they have said someone from the local hub (this one) will call us, but nobody has. I even offered to come pick up the product myself from the local hub, and they refused due to COVID safety. Let me get this straight, you want to delay 9 days so someone can spend a long time in our house doing assembly, but you think it's unsafe for me to pickup from a loading dock. read more

I would give negative stars if I could. My deliveries have been cancelled during the delivery windows four times in the past week (allegedly) due to a damaged TV, sick driver, incorrect work order and now weather. I could understand one or two delays, but at this point these issues are inexcusable and they have done nothing to try and make it right. RXO does not notify me until hours after cancellation. Some delivery windows are from 6 AM to 6 PM. I've spent 20+ hours stuck at home waiting for a TV delivery over the last week. The only customer service number goes to a call center, which gives less than helpful information. After the first cancellation they gave me incorrect information telling me I turned away the TV, which I never saw. I've been told I would receive calls back to reschedule which never came. I've been told the wrong information on delivery schedule availability. I'm not surprised they were spun off from XPO because they are absolute trash. read more

Excellent service! My new grill arrived on time and was put exactly where I wanted it to be put. The crew were friendly and professional.

My peloton was delivered with no hassle, on time and setup was perfect! Thank you for providing professional service.

Awesome delivery service!!! Great communication and very timely. White glove service and assembly of item was super. The two delivery people knew what they were doing and were awesome people too! Highly recommended read more

Delivery was on time. Large box and the delivery team took great care of both the box and our home. They were professional, friendly and courteous. read more

Delivery was great. Only thing I had to say was that it was later than the timeframe given,and I wasn't getting the confirmation calls to explain lateness, but it did come within and a reasonable time and in good shape read more

Michael and Pedro were absolutely wonderful!! They maneuvered through our tight basement stairwell with ease with the new fridge and when removing the old!!! thank you! read more

XPO Logistics scheduled a delivery for February 16. They called that morning to advise due to cold weather and snow they wouldn't be able to make the delivery as the lift was frozen on one truck and the other slid off the road. Later that day a friend asked if I received my delivery as she had seen an XPO Logistics truck in her neighborhood delivering the item I ordered to others. I called XPO to talk to a manager and was told a manager was not available. I was informed I would receive a call from a manager within 4 hours. Never received a call from anyone. Horrible logistics and customer service. read more

While they showed up on time to deliver my Peloton bike frame replacement, they unfortunately damaged my stairway wall in multiple places. The guys were in a big hurry and did not try to be careful. Very unhappy. Now who is going to fix the damage? read more