Quick under one hour oil change very friendly people. Pricing was reasonable. Will be back again.

Avoid this place. They may be okay for an oil change, but don't bring your car here for repair. They were reckless under the hood breaking a recently-installed spark plug cable which took days to get a replacement. After 9 days in the shop I go to pick up my car and the plastic air filter box is just laying there in the front seat. The car is still not running right throwing multiple error codes. I called them about these issues and expressed my frustration about how my car was running, and all I got was a woman who wanted to yell. $740 for car repair where the car is not fixed. I go under the hood myself and discover that not only did they use low quality spark plug cables (really loose fitting on the spark plug in cylinder 1), but that the spark plugs for cylinders 1 and 2 were practically only hand tight and were not torqued down correctly. UPDATE: I had to fix the car myself. I thoroughly cleaned the ignition coil connections with isopropyl alcohol and put in new spark plug cables and spark plugs. Car runs great now. The pictures attached to this review show why my car was misfiring. The mechanic covered both ends of the spark plug cables and spark plugs themselves with grease. read more

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Everyone was super thorough and the customer service was amazing. What really stood out to me was how clearly they explained everything. I know pretty much nothing about cars, so having someone break things down in a way I could actually understand was awesome. They were honest, patient, and made the whole process way less stressful than I expected. I walked out feeling confident about the work they did and really taken care of. I'll definitely be coming back read more

I bought a used Ford 250, and after about 20,000 miles the thing started having one problem after another. Jesse dealt with insurance company and got the truck back on the road quick. He and his staff were pleasant to work with. Yeah it was expensive, but it's was a major repair and I expected this. parts are expensive and labor isn't free. You get what you pay for. I'll say go buy car warranty insurance it's the best money you will spend. Thank you Jesse! read more

They got me right in for an oil and filter and fuel filter change. Reasonable quick and they were good with the estimate.

Very disappointed. I went in to have a problem solved where my diesel engine would not easily restart when the engine was hot. They said I needed new riser tubes at a cost of ~$1400. After removing the old ones they said that was not the problem and said I needed a new High Pressure Oil Pump (a part witch rarely fails), another 800 dollars just to check. I did not authorize the changing of the High Pressure Oil Pump and a new one was not installed. What I don't understand is how they failed to identify the correct failure to begin with. Anyway, with an oil/filers change I got my vehicle back after spending $2400! Subsequently, I believe the only problem was that I needed was a $200 oil/filters change to correct the problem. The vehicle is running fine since the oil was changed. I feel that Xpress Diesel just changes parts until they find a fix. I don't feel they know how to diagnose a problem... or they just make up problems to increase revenue. read more

They don't know how to speak to their customers. I asked about my invoice because I felt $50 labor for an oil change is excessive. After he was rude I hung up the phone. He called me back pretending he wanted to talk like an adult just to call me "whiney". Who does that? This person is very immature and unprofessional. Too many other shops to choose from. read more

My air filter had not been changed for two years as it had been overlooked when serviced elsewhere. As a result my diesel truck went into idle mode and I had to tow it to Xpress. They told me that a Nox module had failed due to an oil leak in the turbo. I agreed to let them replace it and the sensor. Then they told me the truck would not "regen". They wanted to replace the other Nox module, sensor, and turbo. I agreed to replacing the other Nox and filter. They told me I would be back to replace the turbo. $3500. Only 50 miles later it went back into idle mode, but I took it elsewhere. It was checked out bumper to bumper and the only thing wrong was a $30 air filter. The turbo was fine! No only that, the two sensor they charged me for were not even installed. Since then I have driven it over 2000 miles and it it runs better than ever. Xpress is downright dishonest. They should be shut down. read more

Replaced radiator. They padded their bill by charging me $499 for a radiator from the nearby auto parts store that sells for $294. That was on top of the labor rate and supplies. I don't mind paying a fair price to do the work (labor rate) but when the auto parts store delivers the radiator to the shop there's no call to tack on a $200 charge for nothing. And then Jesse got defensive and angry when I questioned this and says it's how the shop makes money. (No Jesse, labor rates are where you make your money.) Pigs get fat but hogs get slaughtered. Gouging customers isn't cool and I'll take my business elsewhere from now on. read more

Do not use this shop. Company vehicle suffered vandalism. Stolen Catalytic converter. Xpress stated and quoted two stolen cats. In fact, only one was stolen. The excess estimate to repair of $1200 for the non-stolen cat plus labor. I have filed a complaint with the DMV. Having used this shop before for my personal vehicles, I had been increasingly noticing a disconnect between what was quoted initially and what the actual bill became. Excuses like, "Oh, well, I quoted the rear instead of front control arms" - this kind of BS. Unfortunately, I was busy and did not follow up. I trusted them. Big mistake. However, with this apparent attempt at insurance fraud, I have documented with pictures and paperwork. STAY AWAY. read more

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I had a major issue with my diesal pick up. I was not sure if insurance was going to cover the repairs. Jesse worked with my adjustor and kept me in the loop throughout the entire process. I was impressed with their customer service. Thanks Jesse. I recommend Xpress Auto Service read more

Had an issue with my SUV and Jesse got me in and out with a replacement part and back on the road within 24 hours. Thank you!

Very bad at communicating to customers. Vehicle sat on location for 3 weeks. I was always being told it would be on the lift this afternoon & 3 weeks later still not on the lift & no call back etc. If you don't know what your doing just need to let customer know. New ownership I guess. I wonder what happened to the previous owner. read more

I cannot thank Jesse and the guys here enough. They recently worked on my '13 GMC 2500. They had me in and out as fast as possible for the work being done around Christmas. I will only be trusting you guys with this baby from now on. I could not say enough about this shop! read more

DO NOT listen to the other reviews I took in my Lincoln Navigator because my air suspension light and the service engine light. Mechanics all over Pahrump gave me quotes between $1,000- $3,000. Turns out nothing was wrong ever with my suspension. Thank you so much David you saved me from a lot of heartache! read more

I took my sons car in to have fixed and after we got it back it still was not fixed. I took it back and I was surprised to have the owner/manager actually become almost combative with me. They took my money and refused to even give me an answer why my sons car did not not run right. Absolutely the worst place in Pahrump to take your car, period. read more

Took vehicle in for oil/filter change. work was done quickly and the final bill was for less than quoted. No attempt to sell me additional services. Owner?? David was very friendly. I will have other work done here read more

Clay The repair person was extremely rude and that was okay I let that go when he came back he advised me that he unilaterally replaced apart, which upset me because they did not ask. Then he proceeded to argue with me that he can do "whatever he wants" and I said what if I don't have the money? He said that is just too bad in a very rude tone! Many proceeded to berate an insult me and take his sweet time getting me my receipt while he was taking his time he managed to tell me that I am an idiot and that my husband should not be repairing vehicles in Afghanistan because he is an idiot. It became so bad and ugly that as screaming match ensued and I ended up throwing $40 on the counter just to get my car keys, so I ended up overpaying by $12 just to get away read more

6 wks ago I got a quote from Express Auto for $95.00 to charge my air conditioner. Other shops in town quoted $100.00 to 125.00. I took in in 6wks later and told them to charge the air conditioner expecting a bill around $100.00. When they finished I was presented with a bill for $161.00. When I questioned this I was told they raised the price because they were losing money. Labor charge was $85.75 for about 1/2 hour work. I got ripped off and will never return. I guess that is why they have 3-4 mechanics sitting around with nothing to do with no vehicles to work on. read more

My experience with Xpress Auto Service was horrible. The management does not keep their word on prices. 1/2 hour job get charged 1.5. I waited for the job so I know it took only 30 minutes. Further shenanigans of adding sales tax to the price of labor. Manager so disrespectful threw my receipt of the floor! My advice is stay away from this terrible shop unless you like to be abused and cheated. read more

Took my truck in to have two exhaust bolts removed. They lost parts, drilled through head into water jacket, neglected to reinstall parts, check engine light would not go off. I had to spend $3500.00 for new heads. They created fictious invoice to send to Mastercard when I disputed charge. Clay has an attitude and a mouth. Stay clear of this shop. read more

xpress auto service is under new management. we aim to make your stop here as good as we can. current staff is polite and david, the service advisor will fully communicate with the customers to ensure they know what is going on with their vehicle and get authorization from the customer before doing further repairs beyond what was asked. we look forward to seeing new and returning customers at express auto service. read more