Mike is super helpful, highly reliable, and honest. His prices are fair and he does great work. I…read morealways go to him for all my car repairs and reccomend everyone I know do the same. He is the best in the area and it isn't close.

Overcharged and took too long…read more Looks like owner screening feedback left in reviews,shady, do not recommend

Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

I came to this small mechanic so that I may support a local business and help out my community in…read moresome small way. I can safely say that after the experience I had at this location that not only will I never support them again, but refuse to use any local mechanic shop in the future. I brought my 2009 Ford Taurus to diagnose the stuttering in my engine. After a few days of waiting, since apparently they only have one part-time mechanic who works only on weekends, they were able to figure out that my engine was misfiring due to some bad ignition coil. I paid them $145 total, $40 of that being labor, just for them to buy an ignition coil that I could have gotten cheaper 2 minutes up the road at Autozone, drive my car around a single block without a misfire, reset the codes, and pretend that they fixed my car. At the time of this review, they still have not refunded me. This review will stay up until they do.

I am a native Westsider and have yet to find a more reliable, honest and communicative mechanic in…read morethe area. I was recommended Cheviot Auto Care by my lawnmower repairman, so I definitely trust his opinion of mechanic skills. I brought in my Honda CR-V because it needed an overall tune-up. They are busy so it's best to call and make an appointment or bring the car and get a mechanic to check out a certain concern. You can either drop the car off at night and leave the key in a safe or bring it in the AM. The mechanics who work here know what they are doing - they checked my car thoroughly and made sure to keep me informed throughout. The entire process was super easy. When I dropped the car off, we reviewed the history of the car and my concerns. Then, the mechanic (Tom, whom I highly recommend!!) called me to give me updates. Overall the price was fair, the work was done quickly, and they were very detail oriented.

Absolutely recommend to everyone who needs a reliable and trustworthy mechanic. Have been going for…read moreyears and Dale and his crew are amazing.

my car is an older foreign sports car. It is almost impossible to find parts for it at this point…read more In the past several years I have taken the car to Barnes twice for repair. He has had the parts on hand and repaired the car rapidly. His prices are better than most of his competition. The repairs have been completed ahead of time and have always been well done. He is an honest and responsible company. I did not hesitate calling him when I needed the new repairs. I HIGHLY RECOMMEND THIS COMPANY!!

Took my Ford escape in to them to fix my transmission and had it for a couple of weeks then told me…read moreit was fixed and charged me all most $1500 and I only had it for a couple days and was having trouble with the transmission and took it back to them under there supposed guarantee and had it for almost 3 months and then told me that they couldn't fix the problem and turned around and charged me another $500 for doing nothing to fix it in order to get my car back. Tried to talk to the supposed Manager and he was a total joke and shouldn't be running a place like that. Now I will have to take them to small claims court and deal with all that headache in order to try and get my money back. In my opinion do not have any work done there or you want be happy.

The worst experience I have ever had!!! Very disrespectfu! poor customer service poor communication…read moreand no accountability

Honest, honest HONEST!…read more I've been taking my care to Les Sturgill's Delta Care Care for more than 25 years and he's honest to a fault. The quality of his repair work from the smallest belt replacement to having my engine replaced was awesome. His prices are beyond fair and are much lower than delaer repairs.

I had my transmission rebuilt on my 2001 F-150 and Les(owner) & Ray did a great job. The job was a…read morereal headache but they stuck with it and didn't give up. The truck runs great now. They went above and beyond to get it right. This business is very honest and professional. Jeff O.

I've been going to Jerry Days for over 10 years now! Jerry was such an amazing guy but Dave the guy…read morewho took it over is exceptional! He's very honest and knows how to fix stuff that we've found that others couldnt!!! Will definitely recommend him anyone! Just learn to be patient as he does most of the repairs by himself or with little help! Its definitely worth the wait!!!

Best price, best service! Saved me $700 on a dealership quote. Not kidding.read more

After having the water pump and timing chain replaced on my 2013 Ford Explorer at a local…read moredealership, I began experiencing issues within just two days. I brought the vehicle back, and they handed me a long list of supposed problems, which I agreed to have fixed. However, less than 300 miles later, the engine seized. I had the vehicle towed back to the dealership late Friday afternoon, and after nearly a week of silence, I was told it was all an "unfortunate coincidence" and not their responsibility. Their solution? A new engine replacement for around $10,000. I asked for an explanation and was told they had cut open the oil filter and found it full of metal shavings. They offered to investigate further--but only at my expense. Frustrated, I turned to Jim's Tire and Auto on the recommendation of two trusted friends. That's when everything changed. Bret and Allen treated the situation with professionalism and integrity. They approached my Explorer as if they had been the ones to work on it from the start. They meticulously reviewed every detail--receipts, parts lists, error codes, on-board diagnostics, and the engine itself. Through their forensic approach, they uncovered the actual cause of the failure, which contradicted the dealership's claims. They not only explained their findings clearly, but also supported me in addressing the issue with the dealership. They even opened up their shop to allow the dealership's inspectors to review the vehicle firsthand. Bret and Allen exemplify what honest, expert automotive care should look like. From now on, I won't trust my vehicles to anyone else, and I'll be recommending Jim's Tire and Auto to everyone I know.

Love this place. They always take care of our 3 cars, and do a great job of keeping me updated on…read morewhat's happening, what my options are, and how long they should/could take. No fix first, change next. I always feel in the loop. I was even recently unemployed, but needed to be able to get from A - B with my family, groceries, etc, and they really helped me out. Literally couldn't have the job I have now without their compassion and assistance. My in-laws, my wife, my kids, and I will be lifelong customers. Thank you so much to Jim's T&A