ER Visit on 09- 29- 2025 I had to take my 93 year old mother…read morethere after she choked on something at the adult daycare center and had to have the Heimlich maneuver performed on her. We took her immediately to the hospital. We arrived at around 2:30 pm. She was triaged fairly quickly and told that beds were full and that they would get to us as soon as possible. During our time there one person passed out, they were taken back fairly fast, as I guess they didn't want to keep cleaning up her puke from the floor again. The second person was losing consciousness and about to pass out and throwing up in the bag, but when her friend just tried to ask how long they would be was told just to sit down and they'll be with them shortly. This all escalated as another guest basically told the guy to sit down shut up and wait his turn then another guest defended this lady after the guy told her to politely mind her own business. Which caused the security guard to come out.  All the while it's 1 hour, then 2 hours , then 3 hours while my mom is still unseen sitting in that waiting room.  Getting cold and finally telling me she wanted to leave. I gave up and told the receptionist that we wanted to leave but she tried to say she would get us back soon but a nurse in maroon scrubs said no don't guarantee her that cause if someone else is sicker then her they will go in first before her. So I signed waiver an left. Shame on you SMC. You need to do better,  you basically were saying that a 93 year old woman who earlier was choking was not a concern of any kind. Is it gonna take someone passing on the waiting room floor for someone to wake up. Plus with the pandamonium and drama with the guests and patients there. It was a horrible experience.  .

My youngest grandson received excellent care while recently hospitalized At Stillwater medical…read moreCenter. From the physicians, to the nurses, and the respiratory therapist he could not have received better care at a larger hospital. I highly recommend this hospital if your family member is ill and in Stillwater..

Staff was kind and professional but I watched the management chastise and be incredibly rude to…read morestaff. I feel bad for the MA's working. Management needs to be re evaluated. Otherwise they provided fast and effective care.

My Visit was to get an xray of my wrist due to a possible injury. The physician wasn't able to read…read morethe X-ray and said would call me to let me know what the radiologist says. I never received a call. I called to get results and never received a call back or explanation. My second issue was with billing. I paid my co-pay at the time of the visit, yet received a bill in the mail showing no payment. I visited the the receptionist, and was turned away because they don't handled the billing.

10/10 experience for me and the entire staff was friendly and supportive and knowledgeable!!read more

Went in to have a spider bite taken care of, filled out the medical history that included that I…read morehave stage 3 chronic kidney disease. Never saw a doctor or ar PA but was seen by a Nurse Practioner, who must not looked at my history. She perscribed generic Bactrim DS (SULFAMETHOXAZOLE-TMP DS) which is contraindicated for CKD III. This caused my Creatinine level too shoot to a very high level. When asked to talk to the Supervising physician, I was told he does not return phone calls. Wonder why??? This clinic needs to do a better job of teaching thier NP's.

Everything you could hope for! The Staff are truly helpful…read moreand considerate. This Team is not only knowledgeable but has your best health possible in mind. Would not hesitate to recommend them to any and all of my Family and Friends. Patient Centered Care!!!!!

From the owner: We are destined to serve your medical needsread more

Fast in amd out will going again beats the hospital and no wait great staff. Had all records great…read moreexperiences

Don't go here on Sunday! They only take care of cuts and…read morebumps!!! OMG My daughter think she has strep and they told her they don't test for strep or flu on Sundays. They only take care of cuts and bumps!

Wow these folks are awesome! Professional and courteous!! No appointment needed like another…read moreplace. Doctor was awesome. There is also Ralph's Pharmacy next door. Within in hour we had seen the doctor and had medication. Totally recommend them!!!

Very amazed by the entitlement of one of the employees here. Never did catch her name. My boyfriend…read morewas feeling very ill. He doesn't get home until 7:00pm and most urgent cares close at 8:00pm. So we immediately went to the nearest one, which was this location, and arrived roughly at 7:10pm. As soon as we walk in, who I am assuming is the receptionist, is standing in the lobby and whips around and looks completely confused as to why we are there. I then asked if they were still open, and she goes to say "well yeah, until 7:30, have we seen you before?" I go "well if it's too late we can go somewhere else, but no you haven't seen us before" she goes on to walk into the back behind the counter obviously annoyed and slamming the door behind her. I then brought up once again if we need to go somewhere else we would. She then goes "well it's just like, I have an hour drive home" as if that is supposed to be my problem? If you cannot have any sympathy for someone who is not feeling well, don't work in healthcare. We happily went somewhere else, and they have taken great care of my boyfriend. I will never come back here. So sad to see how many bad apples are in the healthcare field nowadays.....

I'm not sure if it's incompetent or growing pains, but I am not a fan…read more I was super excited about having an urgent care so close to my house and the need arised so I made my way in. Pros: Super clean Kind staff Cons: Slow Inconsistent information Hard to get clear direction Check in took me a good 45 mins and we were the only people there. Front desk couldn't seem to figure anything out. I had to jump through so many hoops for them to verify my insurance only to not and charged me out of pocket for my visit. I was told once I could prove I had coverage they would reimburse my $125. I submitted what they needed 24 hours later only to get the run around about my refund! 38 days later, I had to reach out to the business again to finally get a refund. If this is the way this place will be, I'll stick to the extra drive.

We went here from a recommendation from a close by urgent care. It's a newer facility but the staff…read morewere experienced and kind. My husband broke his foot and sprained it and they did the X-ray and wrapped his foot and ankle. The doctor was amazing. Patient and kind. My husband was in a lot of pain so coming to a place like this was perfect. I would recommend it for any urgent care needs. 10/10