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    Xtra Hand

    1.0 (1 review)
    Closed 8:00 am - 5:30 pm

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    2 years ago

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    Stable Foundations

    Stable Foundations

    (6 reviews)

    The is the second time I've had them over. This time Zach advised me that my house foundation still…read morehas a clean bill of health. And just like the last time they came over, they provided an analysis and a thorough explanation about what the current state is, what I can do to keep things tight, and what I can expect if problems arise. Stable Foundations is one of those rare businesses that provides this service for free, and they do not try to sell services that are not needed. So even though I didn't need them, Zach assured me that they will continue to offer this service and talk to me as needed. I am confident that if I did have foundation problems, they would provide great results for a reasonable price, so I would highly recommend them for anyone who is concerned about their foundation.

    Kavie Thrift at Stable Foundations is amazing. I sent an email to the general inbox one night, and…read morereceived a phone call from Kavie the very next morning. Without hesitation, he inspected the crawlspace that morning and provided a thoughtful evaluation of what needed to be done. Kavie provided a fair proposal to address the problem. But, as a testament to his honesty, he also disclosed that the problem may not need to be addressed at all if sufficient time has passed to indicate that the settling is complete. No pressure or sales tactics: just good, honest advice -- for which Kavie did not charge me a cent. I'm grateful that my inspector referred me to Stable Foundations as an honest and effective firm. Kavie is the first and last person I'll call when it comes time for a foundation repair. I highly recommend.

    JES Foundation Repair

    JES Foundation Repair

    (64 reviews)

    We had a $27k contract for JES to stabilize the foundation of our garage in Charlottesville and to…read moreaddress water that would seep into the basement during heavy rain events. The main work was done very well and professionally. The contract, however, also called for drilling a long hole into the end of a wall through multiple cinderblocks to drain the water intrusion that was getting specifically into the basement's stairwell wall. There was no other access point to the bottom cinderblocks of the stairway wall. It was a clever solution written into the contract, and the provision specifically stated that JES would bring a 36-48-inch masonry drill bit in order to drill a hole long enough to accomplish the goal. After the team completed the main work, we pointed out the need to finish the job by drilling this hole, but they did not have such a long bit with them. We then reached out many, many times over many months to get this hole drilled. Most often we were met with silence, but when we ultimately have gotten a response, the person would say, "Sorry, we will get that done." Twice, JES workers have actually shown up -- but without a long drill bit. They would then look at the situation and understand why the long drill bit was needed, say they would arrange for it to happen, and then radio silence. After we posted a longer version of the story as a review, apparently higher-up JES management people got involved and pretty quickly sent someone out with the right drill and bit to finish the contracted work. Presumably, some HR training has happened also and given that the job is now complete with the vast majority of it having been done well and in a timely manner -- I've now upwardly revised my rating.

    (I'm listed in San Francisco but I don't know why - I'm in Midlothian.) The communication at the…read moreMidlothian office is absolutely horrible. The foundation repair work was very good, except several items were left undone. I've been trying for two months to get someone out to look at a soft spot in my den floor and the separation between the front porch and the front door that occurred after the foundation was lifted. Rick Myers and Destany Bing took my calls until several weeks ago and now they just ignore me. I would recommend consumers go with another company.

    Kefficient

    Kefficient

    (7 reviews)

    Another company offered to do our encapsulation for a lot cheaper but gave us the runaround for…read moremonths, lied to us repeatedly, and never got the permit to do the work. We were so frustrated! We figured out that our county's website has a record of all of the permitted work done in the county in the last 3.5 months, and you can sort by project. It also lists the sq footage of the project and the cost. We could see that Kefficient had done the most permitted projects in our county and they had a fair and competitive price compared to other companies who got their work permitted. We ended up deciding to work with Kefficient. What a world of difference! They quickly got a permit and did the work and had it inspected and it looks great. What a relief after such a poor experience with a different company!

    As promised, I needed another encapsulation for a new home(but like built 1917) I bought it with a…read moremere vapor barrier and known terminate and moisture issues. The urgency of the work that needed to be done was honored, and end result was even better than my first one!! This was a far more difficult project, and unfortunately, I couldn't be on site during the project. The daily updates with photos and exactly what was worked on (the before and afters) I got was beyond expectations, 1000% to the crew. The light near the dehumidifier is game-changing and they even gave me a moisture monitoring device. When I learned how cool it was, I asked if I can have one for my 1st house, and they offered it to come brin git by(free). Bonus when the technician came to install, he noticed some dropping insulation and just fixed it. This is why I love this company and will always call them for my needs and highly recommend them to anyone.

    Concrete Jack - Sidewalk Lifting

    Concrete Jack

    (3 reviews)

    I had experienced a lot of soil erosion in my front yard, and as a result there were large voids…read moreunder my stoop, steps, and sidewalk. I was afraid that the stoop and steps would cave in or move without support underneath, so I wanted the voids to be filled in. I obtained a price quote from Concrete Jack, which has an office in Richmond but does work in Northern Virginia, North Carolina, Maryland, Pennsylvania, DC, and West Virginia. The price quote was reasonable, so I scheduled an appointment for them to do the work. I never saw them in person because they did the work when I was at my job during the day, but when I got home, I was pleased to see that the ground under my stoop and steps was now filled in with foam that provided support and kept animals and water out. If I had known about this service earlier, I would have advised my neighbors to use them rather than to entirely replace their shifting stoop, steps, and sidewalk with concrete for much more money. In addition, to foam jacking for sidewalks and driveways, this business also does foundation repair for homeowners and a variety of commercial repairs. Check out their website for a full list of services and photos of some of their past projects. * UPDATE: Months after I received this service, I put my house on the market to sell. The inspector said that the drill holes that Concrete Jack made in my stoop were for treating *termites*! I did NOT ever have termites, but the drill holes are just something to consider...

    Although I was unable to use Concrete Jack for my particular job, I would like to comment on their…read moreoverall professionalism as a business. Bob came out to my home to take a look at the issue that I am having in my basement. He was on time, professional and a great listener. He did some measurements and together, we determined that this particular system would not work for my situation. Should I ever require their services for another job, I would not hesitate for a moment to contact them.

    Xtra Hand - handyman - Updated June 2026

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