Do not buy anything from this outfit. The product is bought did not work. I was number one call waiting for 30 minutes. When I finally had my call answered. I received an email. Telling me I had to contact the manufacturer. XPD telling me they dont honor the products they sell warranties. Enjoy the last 400 dollars you will ever get from me Xpd. read more

I paid for next day's shipping and didn't receive the item 43 days.Very disappointed, I called, and I was not able to get refunded.Definitely not doing business with again. read more

Purchased S&B body mounts. received an email saying they were out of stock at the manufacturer and that I could cancel my order if I'd like, so I did. I then placed an order direct from the manufacturer who showed them in stock on their site. Two days later XDP emailed me back saying my order could not be canceled because it had already shipped (it had not) but that I could return it once it arrived and was provided a link to do so. My return was approved but with a 10% restocking fee ($50) and I have to provide my own shipping ($78) for the cheapest method. So I lost out on $128 because XDP miss stated the availability of a product they sell. Very poor communication and business ethics. I do not recommend this company. read more

Ordered a PPE pan with brushed finish. They sent the wrong one. No problem but I really wanted the correct color. Asked for an exchange and they want me to pay the shipping back for their mistake. I would never order from them again. The one I ordered was more expensive so they sent me the cheaper one then wanted me to pay to fix their problem. read more

Have made serval purchases now with XDP and every time I've had a question on my order they have been there to help me out!! Defiantly going to continue purchasing things from them! read more

I reviewed earlier regarding my bumper purchase. After multiple delays and lame excuses, I was sure I had been scammed by XDP. After posting my review, I was contacted by a very courteous rep of XDP. She explained the delay as it was explained to her. Although the explanation didn't make any sense. I was promised delivery the next week and so on. XDP blamed Hammer Head. Hammer Head stayed silent. My bumper arrived last week. Meaning, I was not scammed. Bumper looks good in the box. As I have not tried to fit it onto my truck. That will happen tomorrow. Now that I have the bumper one might ask why only 2 stars. I believe it is intentionally misleading to prevent customers from posting all reviews on the seller website. The failure to post all reviews also means the XDP wants to continue to struggle with developing customer relations/service. in my opinion, customers are better off buying direct from the manufacturer. No need to insert a middle man if there is no value add. read more

Xdp First time customer , ordered crankshaft pin kit for my Duramax . $159 part takes 4 days to deliver. When it arrived one side was rusted . So when I talked to customer service I emailed a pic and was asked how I thought it got there , To me a made in America machined tool new in box shouldn't come rusted . Was offered to be sent replacement once they receive original, however having my truck not make any $ for another week and a half and still possibly not get a clean tool . Was offered 10% off so I'll keep my brand new rusty xdp tool and saved $17.35 . So that's what made in America is all about to this company. And if all others are ok with that we'll go for it , I believe I'll continue to shop elsewhere!! read more

Xtreme Diesel Performance - Auto Parts & Supplies Near Me - Wall Township, New Jersey

I ordered a transfer case. It arrived and fit. The trouble came when it was time for them to pick up the core. I received multiple, repetive emails requesting the same info each time. I emailed my info multiple times, but eventually realized that they had no intention of paying my $600 core return. Now I am forced to either retain counsel, or eat my $600 core return. What a rip-off! Their website is designed to be cumbersome and circular so that eventually you just give up attempting to contact them, very similar to dealing with an insurance company or a goverment agency. Buyer be warned! read more

I have ordered form here multiple times and I have never had any issue with the company what so ever I highly recommend them if you need good quality parts for your diesel truck read more

n tube they say had in stock next day air. So I added what it recommended to buy with it. First they didn't have the tube I found out 10 minutes after I purchased everything. I called immediately and send to cancel it if you don't have the drain tube. They said to late it already shipped. I said impossible I just placed the within 10 minutes ago. They said sorry nothing I can do. I've heard good and bad about them. I found out the bad about them. read more

Came in to order headlights and Charles was more than helpful with suggesting a few different options and eventually getting them ordered the same day. Will definitely be back and recommend to friends in the future read more

My parts came in manufacture box, they were too lazy and cheap to put that in a shipping box with packing material now my manufacture box is trashed and wouldn't be surprised if parts are Missing. read more

I agree with all the other posts. I ordered a incorrect part, applied for a return with store credit. It has now been 5 months, I still don't have a credit or refund and I have reached out multiple times with no response. Customer service is non existent. The return situation makes me fell like I was robbed read more

great place always got whatca need...great people that are helpful.................................. .............................................................::.... read more

I purchased a XDP starter for my 2011 ram 2500 6.7L Cummins. Ordering the part was no problem went smoothly and got the part extremely fast. Fast forward a few months and part went out(sometime parts just go out faster than others). I contacted customer service and WOW! I was responded to everytime within a reasonable amount of time, and worked with the same person each time which is always helpful. Had the new part within two days which was covered under warranty. Customer service in my opinion has declined across all retailers in the past 5 years. XDP hasn't been been one of those companies and I will definitely be shopping for additional parts thru them. Thanks read more

Terrible customer service. Sold me an injection pump for $1700 it went bad a month after warranty. Then they told me they don't stand by their products. Do not buy from this company read more

I called their number and introduced myself for some questions on a few parts they sell. 1-888-343-7354. I think his name was Kenny, maybe. Very rude with attitude. I stopped 3 times in the conversation to let him know Im not trying to be rude, just looking for some info. He continued ignoring them and would condensed me. Very disappointed. Taking my hard earned money somewhere else. read more

Man, I just can't say enough about this company! At first I didn't know what to expect, but after working with the professionals at XDP, I'm just blown away by their knowledge and professionalism! If you have got a question about your truck you have to call these people! They know the in and outs of the diesel performance world. They can tell you exactly what you need to get the results that you want! If you get a chance speak with Kevin you won't be steered in the wrong direction; he was able to tell me what products were out there for my particular need, which ones would perform the best, which ones would suffice to achieve my goal, and ultimately what would be the best for my particular situation and my budget. The first time I called, admittedly I caught somebody on a bad day; but the company went out of its way to make the situation right when they didn't have to. That speaks to the integrity and honesty of this company. They understand the diesel owners difficulty when it comes to deciphering the mass amount of information out there for these engines and were willing to above and beyond to ensure I got the best service. I totally see myself using this company in the future for all my diesel vehicles. They have earned a lifelong customer. read more

Recently had to purchase some miscellaneous parts and was referred to this site from a friend even though not listed on the website they stock parts for all makes and models not just diesel I had to order some brake parts for my Dodge and went to the local supply house autozone O'Reilly's excetera then also tried rock auto.com which I have found to have the best price normally and return policy of 30 days which is great XDP wound up beating rock autos price which is unheard of and ship the entire order for free the individual handling my order Allen was extremely courteous and excellent with follow-through contacting me about my order I wish I could buy the guy a beer. I would highly recommend giving these guys a call even if just to price comparison on your next repair or upgrade you might be surprised read more

Xtreme Diesel Performance - 10% military discount.and beat all prices by $5 - Auto Parts & Supplies Near Me - Wall Township, New Jersey

Ordered an item mid December 2017 and here in mid January 2018 there's no item and no response to multiple emails. This is why Amazon dominates online shopping. 1st and last order for me. read more

Has anyone ever cancelled a order with these guys I had to cancel a few days ago was was wondering how quick I'll receive money back into my account or if I ever will I have ordered here before. Reliable on shipping but never cancelled. read more

Ordered a set of Russell Performance braided brake hoses from XDP received them on time and waited a few weeks to install. Hoses were on my truck for a total of seven days then one blew out at the crimped connection for the front brake caliper. I contacted XDP who told me it would be easier to call Russell Performance directly. I did that and they refused to warranty it telling me if they didn't fail "immediately" as they were installed they would not be warrantied. I contacted XDP again to tell them what I was told and hope they could help as I did purchase them through XDP. XDP customer service told me that they would not help and I would have to take that up with Russell Performance you would think the distributor would be willing to help out their customers when a product fails. I would be cautious about purchasing through them as they don't seem to be willing to help with product issues and would also stay away from Russell Performance brake hoses as they don't warranty them. read more

Extremely disappointed with XDP. They sold me a BD transmission cooler without the kit to install it. It arrived with bent fins in the radiator, but it was minor. When I found out I cannot use the cooler without the installation kit I sent the product back to XDP in the original packaging and added a new outer shipping container per their instructions. A few more fins were bent in transit and I was told my money would not be refunded. After not receiving a refund, XDP did not ship me back the transmission cooler. They kept my money and the "damaged product." After multiple phone calls and emails I am being told they will finally put the product that I paid for in the mail. But it has been a 2 month process so I am not holding my breath... There are a lot better diesel parts distributors out there. I highly recommend US Diesel Products out of Montana. They are incredibly helpful and easy to deal with. XDP seems like a large corporation - they don't care about you or your truck. read more

Worst customer service ever! Everyone I talked to had a lousy attitude, and seemed bothered that I was asking about my order, I have bought a lot of stuff from xdp over 10 years and spend quite a bit of money will never order another part from these crooks again read more

XDP has been wonderful . They sent my Suncoast kit for my Allison fast! The kit has worked out perfect.The real reason for my motivation to write this review is that if you run into a problem with this company whatsoever , they will go to an unseen level to find out what the issue was and resolve it in the most professional manner I have ever seen from any company alike. I am so impressed that they have gained my business for life .I will be ordering my torque converter and transfer case parts next week . . XDP is truly a legit family ran business that carries true compassion and respect from the top down and will hold every employee accountable . If you run into an issue . Expect a call from the top because they will resolve it .Unseen these days! read more

Unfortunately had a bad experience with XDP made my order 12/1 was told my order would be to my house before Christmas 12/25 and now mid January was just told I won't see it till middle of February blaming it on the company who build the product and with race season starting in March I cannot wait any longer. They were happy to cancel my order and seamed to be bothered when I asked why they have conflicting delivery dates and when I called the company that built the twin kit and turbo they said if I order today(Wednesday) it will ship out Friday and now I am waiting for money to return to my account so I can deal directly with the manufacturer. Now needing more parts I know I will be choosing a different company that wants Reoccurring business don't matter if it's five dollars or $5000 it won't be with XDP. read more

Dealing with customer service is difficult. Mostly they don't answer the phone, and I called back about 4 times to speak with someone regarding my package. Either they had no idea and it was "in transit" or they had to contact UPS to find out what was going on. I felt like I was going in circles when I was finally able to get a rep on the phone. I dealt with someone who seemed rude and not very helpful, I believe by the name of Justin. I had difficulties communicating with him and felt I was already being extremely clear. I called back later and spoke to another rep, who seemed to be more helpful, and I finally received my package a few days later- with the wrong part. I give up!!! Definitely look elsewhere in NJ for this serivce. read more

Very dishonest advertising. Called in to price match(since I already spent 2K+ on parts), which they claim to beat anyone's price by 5 dollars. Long story short they would not do it. Do not try to price match, they will not honor their policies. This quote was from a reputable off-road company that is an authorized dealer and met all of the criteria below. "Price beating is total cost (to your door-including shipping and handling) of the exact same part number. Price beating is only valid on products priced $100.00 and above. Xtreme Diesel Performance will not match pricing on products from unauthorized dealers, auction sites, membership sites, phone quotes, clearance items or employee discounts. Price matching is done at the discretion of Xtreme Diesel Performance and is subject to the terms and conditions listed above." read more

Ordered a turbocharger. Received an email that it was out of stock but that the expected arrival date was a week out. A week out item did not arrive. Called them and was told that they did not know when it would arrive. Cancelled order. If only Amazon sold this item. read more

Horrendous service and they cost me $3,000-$3,500 minimum and an upset customer. Part showed up a day later than they promised even though I paid for expedited shipping, when the part got here it was wrong. Tied up a bay for 4 days and then I had to end up driving over 2 hours and pay more money at another place to get the right part, that being said I did not even factor that monies into what I stated about that I lost. Have an upset technician because of it also then I call them and ask for a manager to call back, nothing! I send them an email, nothing! Try calling customer service and they are close BUT imagine that their sales department is open and they say "sorry, we have been asking them to keep customer service open also as it causes us problems too, sorry nothing I can do to help you." Just sucks they do not care and not willing to help in anyway to get the problem corrected. We own numerous shops and know every other shop around, we will make sure everyone knows! read more

I ordered an exhaust from XDP and it had parts missing upon receiving. Melissa was able to turn a bad situation into a better one. Still behind on a build but everything that could be done was. read more