The Wonderland and Southdale location has an expert staff that are so personable , thoughtful and…read moreaccomodated my schedule with ease. I appreciated their advice and their ability to locate parts quickly and service my vehicle so my trip out of town was safe and sound. I will refer anyone with full confidence. Angelo Fonseca and Brian Guy helped me sort out the issues and dealt with my tires so I was able to get back on the road in minutes. Iam very grateful For their assistance.

I dropped my Venza off at Napa Autopro this afternoon for service. I can not say enough good things…read moreabout the service and the service representative. Angelo was extremely helpful and very friendly. I would rate them five out of five. Tom Shiels

DONT EVER LEASE FROM THEM. SCAM. So my gf was dealing with a price to lease a car she wanted and I…read morewas at the parts area. I hear a salesmen say to a boss type looking guy... I got another 33 bucks out of her on the lease and im gonna try and get her to get more and they both laughed. He glanced over at me and walked away. I then texted my gf and told her to STOP and come to where I was. 2mins later she came and I told her they were trying to rip her off on the lease price. We were discussing leaving and the sales guy came to get her back and he said anything wrong. I told her to take care of it. She turned and said to him ...oh I've changed my mind. We are going for a 33 dollar bite to eat...He looked dumbfounded and i started laughing. He looked over and it was like a bell when off when he saw my face and we were together. Shady

Always bring my Tiguan for service to this dealer. Trustworthy and excellent service. Their staff…read morewas friendly and helpful.

Yang "Henry" Gao from the Service Department was great to work with. I was in the process of…read moreimporting my Lexus from the US to Canada, while relocating from Michigan. I learned of a Takata airbag recall for the first time during this process. (I had been asking my Michigan dealership about this for months & had been told it didn't apply to my model car.) No dealerships in Michigan had appointments available in the near future to fix this, & my export/import appointments with US & Canadian Customs & Immigration were coming up fast. Despite me not having any purchase or service history with Lexus of London, Henry got me in right away & even provided me with a free loaner car. The work was done earlier than promised, & the customer service was excellent. They got me a recall clearance for the Canadian Registrar of Imported Vehicles (RIV) inspection, which solved my import/export problems. I highly recommend this dealership for Lexus service issues.

Nice people, but not very organized, with long waits and multiple conversations required to buy a…read morevehicle. And strangely, they were not prepared to negotiate on the MSRP of a new, leased, $65k vehicle. Weird! So, I contacted sales managers at two other Ontario dealerships and had an excellent deal set up, including a $4k discount, with a single email and one short phone call. (If you know what you want, it pays to shop around to other dealerships!)

Feenstra did an A+++ job repairing the large dent on our vehicle's tail gate. It looks brand new!…read moreVery happy with the work.

John gave me a quote for $6,400, plus tax. I got the work done for $1,100. Thanks for wasting my…read moretime!