I found out about these guys from a friend who had them replace his basement windows with glass…read moreblock windows. His new windows looked great and were a lot less drafty than his old ones. When he told me how much the project cost, I was really surprised; I had no idea you could get your basement windows replaced for that little! I ended up hiring them to replace mine as well, and everything went great. I got a quick, honest, no-pressure estimate. The installation was fast, professional, and no-hassle. The new windows look great; I couldn't be more happy with them.

I called this company, and they put in my glass block windows. However, I still felt air coming…read morearound the windows. I talked to Ron, the owner, and told him that I still felt air coming in around the windows. He was angry and said to me that I needed insulation. I asked him if he would come out and show me what he was talking about because I did not understand. He was angry and told me how much it would cost him to have someone come back out to my house. I am a senior citizen taking care of my disabled adult son. I had never had glass block windows put in before. He never showed up. Yes, they put in the windows, but my response to him was," But I am your customer." That did not matter; no one showed up. I had to call and pay another company to come out and show me what was going on with my windows, and they did an outstanding job. They kindly explained everything to me. Please be careful. Sometimes it is just nice to be nice to people. A little kindness will go a long way! Cynthia M

Firescape Egress did a great job on installation of our egress window. They stated it would take 2…read moredays to install and they had it done in 1. I highly recommend using them for installation of in egress.

Waste of time! Dale Jr. came out and he seemed like the right person for the job. However, can't…read moreget a quote from him. Wasted my time waiting for a quote. He came out on a Thursday 2/21/19. The next day 2/22/19 he said he emailed it, but said he was having issues with his computer/internet so not sure if I got it. I said I didn't. Later that day he said he'll send it, but I said, its the weekend and I wanted him to just relax since its the weekend and I said send it Monday 2/25/19 . Late Monday I texted and I said still no email. He said it shows sent on his end, but he'll be in the office at 8pm and we'll straighten it out. NO response since that monday. I texted on tuesday the next day and said still no quote. It's now Wednesday 2/27/19 and still NO quote and NO communication since Monday. Why email it when you can just write up on the spot like other contractors? Wasted my time waiting!!

Jeff the owner came out, measured my windows, and talked through my options. He was easy to work…read morewith and when his guys came out to install my windows, they did a great job. Would highly recommend. I had the same job quoted out two times before Jeff came out, and he was the most competitive in pricing as well.

Inquired online on Saturday and immediately received a call, had a nice chat about what I was…read morelooking for. Scheduled for someone to come this morning @10 to look at the project, but got no showed. No call, message, or return phone call when I called twice. Could have been multiple doors, multiple windows, and attic installation for this company. Rude considering I made arrangements to be here for the appointment. Even invited a friend who was looking to hire someone for work while he is renovating. Off to find a different company!

Had a door wall glass repaired. The people are super friendly and they did nice work, but it took…read moreapproximately six weeks to get it taken care of. The speed was just crazy and then every time I would call they would not know where my order is and had to find it I don't know if it was a great value or not because they were the only people I called but they did do nice work

Sharon and Keith are awesome! I called a few places and…read moreCanton glass not only gave us the best price, but they were also the fastest service. Their speed was incredibly important for me to be able to list my house and have good showings. Keith is incredibly skilled and replaced the glass in our frame super fast while we chat with Sharon and pet their shop cat. I cant express enough how great it is to have a company you can trust to support your needs, provide informed recommendations, and help make your home beautiful and comfortable. I'm so happy to have our leaky window fixed.

Good sales experience, reasonable pricing, good work. We would definitely use again.read more

Very responsive, but I put in a new garage door 3 years ago and the springs failed, Tarnow…read moreindicated that was "normal" even though tech admitted it was less than a normal life span for the item. My previous garage door springs lasted 15-20 years. Tarow then had the nerve to up sell me "heavy duty" springs, which they should have installed for free and gone back to their vendor for a refund. I shouldn't have to replace springs every 3 years.

We couldn't be more thrilled with the custom shower glass installation from Northville Glass. Steve…read moreand his team were professional, prompt, and meticulous from start to finish. Our basement shower now looks modern and elegant thanks to their outstanding workmanship and eye for detail. The quoting process was fast, fair, and transparent, and the installation itself was quick, clean, and flawless. Steve even went above and beyond by offering helpful advice and a temporary fix for another bathroom's glass issue, which we plan to replace with Northville Glass in a future renovation. It's not often you find a local business in Northville/Novi with this level of integrity and craftsmanship. We're incredibly thankful to have found them and will absolutely work with Steve again on our next project.

I will have to say for calling the last minute to get a repair on my home window, I was so…read moreimpressed with next day service I am beyond words ! Thank you so much for taking the time for a small job. I will keep your business card and refer you to anyone who asks. I will call you when my next repair or project is ready.

Excellent service. The communications was quick and efficient. We needed windows to match our house…read morefor a detached garage. Paul reached out to us quickly and was able to order and deliver exactly what we needed. He's extremely knowledgeable about all things Marvin windows. We will definitely use them again if we ever need new or replacement windows.

Excellent experience with them! installed my moms windows…read morequickly and explained the process to her making her feel comfortable. super professional. She was very happy!! Will definitely recommend them to anyone needing new windows.

I've had problems over the last 2 to 4 years with several things from mechanical arms, not opening…read morewindows the front door locking, and it's not supposed to be locked. I was told they didn't sell doors, but I have a receipt. I bought it from them. I have been waiting two years they came out. Adjusted windows ordered a part!! I have called over six times in the last two months alone. Dennis refuses to call me back and this small part has turned into a huge issue. When you spend $50,000 on doors and windows. The service sucks.

This company has been nothing short of amazing to work for. They actually offer competitive pay,…read morealongside decent benefits and a ton of unspoken perks here and there. 40 hours a week and work is ALWAYS guaranteed. Unfortunately there's always a few people who feel they're above the rules and company as a whole and need to be weeded out. This company, from my standpoint, just wants to see the job done in the safest/most efficient way possible. They have no problem sending extra men to get the job done, and if the job is unsafe we usually don't deliver until the job site is made safe for us. They pay you based off experience, and even if you have none, as long as you pit your best foot forward they'll appreciate it and you will be rewarded. With quite a few jobs under my belt, this has easily been the most fair/rewarding of them all. The company also gives you a TON of chances to fix yourself up before they let you go, so if you can't stop smoking or complaining that's on you. Everyone is also expected to pull their own weight to a certain degree. This being a labor intensive job means that there will be a fair amount of lifting, pulling, and pushing. You're not expected to be Superman, but you also can't put every single window, big or small, on the blue cart because of your inability to lift. Standing around your phone and then latching on to someone else's work does not suffice. The management is ALWAYS around to talk and can usually give you advice to solve your problems. The supervisor is also very fair across the board. There's also no secret benefits to being a POC because they are vastly outnumbered. If you'd like to come work here, please come see for yourself. It's easy to make a disgruntled review when you've never had accountability. Threatening to badmouth us to your "local" community isn't the way to go either. I've been with MDW long enough to see that it'll be worth it to be here in the long run. The customers are happy, Us(the employees) are happy and everything's working out.