I reached out to them, and even though they couldn't take on my project, they responded quickly,…read moreapologized, and even referred me to another company who could help. That's real professionalism. I appreciated the communication, and I'd definitely consider them for future projects.

This was an excellent company to work with. The ordering and installation went very smooth. We love…read morethe windows and would highly recommend this company for new windows or window replacement. This project involved installing 2 new casement windows where there were not any existing windows. They had to cut holes on our interior and exterior. Fantastic job.

Jeff the owner came out, measured my windows, and talked through my options. He was easy to work…read morewith and when his guys came out to install my windows, they did a great job. Would highly recommend. I had the same job quoted out two times before Jeff came out, and he was the most competitive in pricing as well.

Inquired online on Saturday and immediately received a call, had a nice chat about what I was…read morelooking for. Scheduled for someone to come this morning @10 to look at the project, but got no showed. No call, message, or return phone call when I called twice. Could have been multiple doors, multiple windows, and attic installation for this company. Rude considering I made arrangements to be here for the appointment. Even invited a friend who was looking to hire someone for work while he is renovating. Off to find a different company!

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

If you're like me and you're frustrated by the big "sales pitch" experience with almost every…read moreservice out there, working with Chris at Main Street is like a breath of fresh air. Instead of being told what we need, being pressured into a sale, having numbers and data thrown at us to try to make our mind up for us, our meeting with Chris was more like having a cup of coffee with an old friend and talking about a project we had in mind. He does a great job of listening to what you want and exchanging ideas, not forcing his upon you. Once you've settled on a plan, he communicates regularly and oversees everything from start to finish. I feel we got excellent value for our patio door and storm doors, and the experience went extremely well. We could not be happier and are so grateful to have worked with Main Street.

Fantastic experience with Main Street Window & Door. Chris and his exclusive installer team did an…read moreexceptional job on my 11 new windows -- great price, flawless workmanship, and a lifetime warranty. Excellent service, I highly recommend calling Chris. Like others have said, he is like a friend your having coffee with, no sales pitch, just good honest advice.

Brian was very easy to work with. He provided prompt communication. His estimate was reasonable…read more He was able to complete the project right away. It was a small job - framing out and trimming the interior of a newly installed glass block window. He was quick to complete the work, while still being thorough. He did an excellent job. I would highly recommend Shaw Installations for any home improvement job!

Absolutely punctual! ( ON TIME ) Excellent work ethic and excellent and efficient work. Fair…read morepricing. ( " I am happy camper. '' ) Brian did a simple repair job for me on my damaged glass doorwall sash frame and sash screen door as well. I am very pleased with the result!

Had a lifetime warranty on our windows. Called a rep out as the seals on our bay windows were bad…read more They put us off on replacement. I now have a bedroom window that I can see daylight thru. Found out today that they are "permanently closed".

We have called company many times to fix A problem with our…read moresiding. We left phone messages. No response from service department!

Had a screen door installed today by the Dover team. Cody was prompt and courteous and made sure…read moreit fit nicely. It was tricky install the opening way not square for sure. It's a beautiful door. A nice feature it has is hidden screen when top glass is let down which helps prevent screen tears. Can't say enough good things about these guys. Thank you Dover for another job well done!!!!

Horrible service! Made me measure my own windows and send a picture then lost them. Proposal first…read moreaddressed to daughter (who lives at different address) based on my information. Stopped by to give my name, address, phone and email but calls continued to go to her. Had appointment to meet there at 11am but told to wait until I received a phone call at 9:45. I contacted Grace at twice. She replied at 11:18 she was with customers all morning, to come in. At 11:30 I came in and she was still busy. Jeremy sat down with me and went over things. Emailed me later a proposal. Evidently she found the measurements and height was taller than he guessed. Received a call as I was driving up north 25 percent discount expired at midnight and I needed to sign and give credit card information. Neither one told me when the discount expired when we met! Glad I didn't make a bad choice going with them!

Salesperson was knowledgeable and didn't pressure us to purchase. Communication with all aspects…read moreof the job was exceptional. The install crew were on-time, protective of our home/personal property, responsive to our requests/questions, and quick.

This review is for our new siding consultation with Ben London today. Ben took his time and…read moreexplained everything to us and answered all of our questions. We were so fortunate to have him come to our home for the new siding. quote. He was so kind and a breath of fresh air. Set up your appointment with Ben You will be pleasantly pleased. We expect the rest of the process to be as wonderful. We have already referred him to a family member!! Jeanne Downing St. SCS

+Great product +Competitive price, includes thin clear…read moreplastic discs for table glass - takes longer than expected but maybe that's the new norm.

I called around for estimates and they came in with the best price - even with the safety features…read moreon my car. Short wait time for my appointment, staff was knowledgeable and courteous. Happy with my new windshield and the experience.