$414.65 for a lid lock !!! Residents move in and the washer still doesn't work ,After tech assured…read moreme he tested it !!! Manager or owner wants to charge me more because something else must be wrong. Something had to happen to it he says... He wants $169.00 more for new for service call and it will be taken off of new repair cost. Lmao !! No thanks I will just buy a new one. I'm surprised they're still in business.

I had an issue with my refrigerator not cooling so I contacted Mr appliance to have them come take…read morea look at it. First the good, they were able to come out the same day. She initially told me that if I use their service, the $119 service call would come off the top of their bill. I thought that was fair so I had them come on out. Now the bad: the gentleman came out and opened the freezer and push the button to turn the light off which also turns the fan on. He said the fan was the problem and it would need to be replaced. Told me the job would cost about $600 and he wasn't sure if that was the only issue. He never checked the fan motor with any tool to see if that was the problem. I then put the refrigerator in diagnostic mold and showed him the fan motor actually did run. But he said that was only on high speed and would not run on low speed. Furthermore he never checked any other item to confirm that the fan motor was the only problem. There was also a little bit of a language barrier as he had a bit of broken English, but we got by that. The end result was I did not feel comfortable with his decision about the fan motor being the only problem. I did however order a fan motor on my own and replaced it myself (just in case his diagnosis was correct) and it took about 45 minutes to do so. It was a very easy fix and why it would have taken him so much longer to do it I have no idea. I will update this post in about a week or so to let everyone know if his diagnosis was correct or not. I don't want to cast any disparaging remarks on a company if it's not accurate. I felt like he was trying to talk me out of having the work done and was just trying to get his $119 service charge. Which now I feel like I was basically cheated out of.

Just to be clear about what you call a communication difficulty... If I had not answered the…read moreservice people's calls, why wouldn't they have left a voicemail? And if they had called, I certainly would have answered because I was patiently waiting for my machine to be fixed. And the email problem had nothing to do with famous Tates. It was that I gave the email address to the service company and they got it wrong not once booked twice and then said that I never responded to their email. Which of course I never got. So it just was wrong all around... I do appreciate you responding to my review though. And just to be clear also it wasn't Allstate. It was who they service contract out to.

Didn't buy anything but they were as nice and helpful as could be. No pressure…read more Next purchase, they're my go-to.

I bought a washer and dryer from them. I live in Highlands County, and I was very impressed with…read morethe customer service! There patience with me while I shopped for the perfect set for me. Their prices are very reasonable, their product was above what I expected. They showed me everything to how it works to making sure everything I needed for set up. I highly recommend them and if anyone is looking for a good affordable appliance including washer, dryers, kitchen appliances, and mattresses. Go see them!! Thank you for showing us what it means to go above and beyond!!

Just installed our "new" washer/dryer combo and our "new" refrigerator. My first load of laundry…read moreis going round and round in the dryer and the fridge is chillin'! I, too, am very impressed with the customer service. They wouldn't let us take the appliances until they showed us that they all worked well. Again, the brothers who own and run the business were very patient and answered questions graciously and with good humor. The prices can't be beat. We know this because we shopped around for days. Thank you to the brothers. We appreciate your help.

Since moving to the area we have come to this Home Depot on many occasions for big items and small…read morepurchases. I have yet to run into any employee who was not amicable or helpful. I have even had unsolicited advise, which turned out to be very practical. They pretty much have always had what I was there to buy, except on two occasions although their website stated they were in stock. Overall the prices are competitive, either a tad more expensive or less expensive than Amazon (and we all know how they've cornered the market). Although I prefer to shop in person we have had several items delivered, with their delivery service being very quick. The times we have had deliveries it was FREE to do so, which brings me to finally realizing I had not done a review for this place. Today I went in and purchased a few items, but forgot to get one of their 5 gallon buckets. After getting home and realizing this I went on line to see how much they were and they promoted FREE delivery this very same day. So I ordered one and added a 2 gallon bucket for shits and giggles. I was notified that there was a problem getting both delivered today and the order was split. The 5 gallon did show up this evening and the lowly 2 gallon is scheduled to be delivered tomorrow. This was a very low dollar amount order to begin with and I actually feel guilty about it. They were going to lose money on this minor purchase to begin with and now it's an even bigger loss! Dangggggggggggggg :-(

4-30-2026 and they are still one star because they make it where customers can't get down aisles…read moresafely, have to fight to get down aisles or move things to get down them. I have lots of pictures!

Went here to look for a shower door sweep but unfortunately they don't sell these. The guy behind…read morethe counter suggested two other stores that may carry.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Winter Haven, FL. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

Very satisfied with the service. He was obviously knowledgeable and reasonably priced; came…read morequickly and got my dishwasher up and running again. I will call him again for any of my appliances (he works on them all).

Wow. What a find! Thank you BBB for pointing me Victor's way. He was timely and efficient. He came…read moreout the day I contacted him to identify the problem with my washer. Less than a week later he had the new part needed (who knew there were oil fed springs under the wash tub?) and had it installed. Very pleasant to work with and respectful of time and property. Very highly recommended.... I hope I don't need to anytime soon, but will sure give him a yell whenever needed.

Do my review there are there are not many people here today this reminds me of a Home Depot in New…read moreYork City. The bathrooms are clean. This place is very very spacious. I think it's basically pretty much the same as the Home Depot. I don't know. I have not been through the whole store yet I'm in Florida so I don't not quite sure if they have everything that Home Depot has but it looks pretty good. The store is clean and fresh Service is great. Syeda is an employee here and she does a fabulous job.Everyone here loves her I do too. This store is in Winter Haven Florida.

Online order and pick up stinks. No customer courtesy! System does not always work smoothly but…read moreit's the customer's fault. I will now go to the other Lowe's or competitor for online pickups.

I called John to fix an older model washing machine that would not drain. H He did such a good…read morejob, that I asked if he could fix the ice machine in my refrigerators. Of course he could! I think he could fix almost anything. He gave me lots of tips about keeping my appliances in top shape. He knows his stuff, and I would not hesitate to call him again.

Mister John came out the same day to look at my refrigerator after a brief telephone call I placed…read moreto him explaining the issue. He called to let me know he was on his way. When he arrived, he identified the problem as a ruptured hose which was causing the leak. He had a brand new replacement hose which he installed at the back of the fridge. It has been a few days now since the installation and there is no more leaking. The cost for his service was reasonable and affordable. It is a good value for the money because he was knowledgeable, courteous, reliable and pleasant. I do recommend this business.