Always so helpful thank you for all the help and making things alot easier. GREAT SERVICEread more

Catherine was very friendly and helpful as a first time customer of auto insurance. She made sure I…read moreunderstood and explained everything well. She also answered all my questions and doubts.

Once you meet Phuong you will know that you are in good hands. He is an outstanding and patient…read moreinsurance agent who will go above and beyond to help. I am a new driver and just bought my first car. I am so lucky to find Phoung for my insurance agent. He is so patient for listening all my needs, and so professional to give me the lowest quote in fastest time with appropriate coverage. I will definitely refer him to everyone who needs help!!!!!!!

I was shopping for auto insurance and found this Yelp page because it's close to my office. The…read morepremium is slightly cheaper than what I was paying. However, I get a much better understanding of my coverage after talking to them. I end up moving my Home, Business insurance to this agency and Workers Comp soon when it comes to renewal. Pros: - Straight-forward and easy to deal with. - They know what they do - Friendly staff and flexible hours - Highly recommended

I never thought I'd be reviewing an insurance company. If you know me, I'm mainly a foodie here on…read moreYelp. This could be the beginning of something special as I'm starting to realize the importance of service. There are lots of underrated businesses in the Bay Area. Is this one of them? For starters, I saw their Google reviews and there are so many good reviews. I come here and what?!? There's only 3 reviews? Then I explore deeper and I see so many "filtered" reviews here on Yelp. They're hidden gems. People's opinions masked by Yelp's unexplainable algorithm. I've been with State Farm most of my life. My previous agent Yan in San Francisco was great. I have 4 cars, home, umbrella and life. It wasn't until I moved to the South Bay and heard about Sunny Susanto's agency. She helped me understand how important it is to protect my family. I have 2 young kids, and Sunny helped me with whole life products for them. Yes, you can start life insurance early and did you know that your kids can borrow from the premiums you've built up over the years? In case you're wondering, I added an earthquake policy as I know the big one is coming. I also added the life policies for my kids along with a potential conversion of my term to whole or universal life. You can ask Sunny what they mean as I am still learning and going thru the process of converting. Sunny's agency is near my home, but I was able to do everything by phone and/or video conferencing. I still opted to visit the office and I was pleasantly surprised to see a well decorated office. When I opened the door I was greeted by Jake (the life size poster) and pleasant staff members. I forget their names, but everyone seems nice. I met my twin Victor there and he was so kind. Sunny Susanto State Farm seems like they're here to stay. There is no sales pressure and they really know their products. They have a great remote team. I transferred over here mainly because I got a good explanation of the products that my family needs.

*** UPDATE Sunny contacted me to clear things up and took…read morecare of the quote request. Always good to know business owner care enough to monitor and respond to customer feedback.

I've been with Beth and Mike's agency for years. Beth is currently helping me with some business…read moreinsurance issues and I feel totally supported by her. Both she and Mike have been informative and helpful to our needs over the many years we've been with them. Highly recommended!

HIGHLY RECOMMENDED! We are beyond pleased with the Guarino Insurance Agency! Professional,…read more reliable, down to earth and well versed in the industry best describes the team. The company offers various types of important insurance policies at competitive pricing. Example: Recently, our Farmer's Insurance Company of 20+ yrs., notified us that they were cancelling our home fire insurance policy due to the area of where we live (residential - county). It was very upsetting. Farmers is in step following other insurance companies that are bailing out of CA leaving policy holders like us rushing to find good coverage at a fair cost - in a lurch. I called and spoke with Mike personally who immediately understood my concerns. I appreciate that he took the time to listen and explain in detail the best alternatives to obtain a new fire policy that financially fit our needs and was suitable. He went to work immediately and secured a new insurance policy for us. It was a great relief! In fact, the comparison pricing he offered was so good that we moved our entire home policies (Umbrella included) to the new company and we have not looked back. Quickly, we realized that his knowledge and commitment to his clients is unsurpassed and we respect his advice. Bonus! He keeps us informed when other beneficial policies are offered, and, more importantly, continues to look out for our best interest at every step! Peace of mind is key and they are simply the best! Thank you!

Excelente servicio, muy atentos, amables y siempre estan al pendiente de los clientes. Liliana es…read moreincreíbl, una gran persona muy profesional en su trabajo y siempre atenta en todos casos. Gracias por s trabajo!!!

Excellent service i love working with Lilian she's always very helpful i have been with statefarm…read morefor more them 5 yrs and have never hand any problems and if I ever have a concern Liliana is always there to help

Carrie is my go to person for all insurance options since moved to town of Morgan hill. She will…read morego out of your way to find the best solution suits each family. I have my home $1mil+ plus, multiple vehicle including $100k lucid luxury sedan all insured through Carrie. No job is too small or big for the Hightower agency.

This review is long overdue! Roy Snarr is absolutely amazing at what he does. We recently were…read morewith a different company that offers life insurance and financial planning and realized they were a one size fits all kind of company and very expensive. After reading the great reviews about Roy on yelp we gave him a call. He came to our home to discuss our financial goals and what our best options were. What is great about Roy is he works with the top rated companies and knows what company is best for his clients needs. He is not pushy at all and truly wants what is best for you and your family. Not only did we gain an amazing insurance agent but a lifelong friend! Thank you Roy for everything you did for our family!!!! -Sherie

I'm so glad I've had the opportunity to work with Roy. He is personable, knowledgeable and patient…read more I have multiple policies with him and I feel confident that the recommendations he made for my life insurance and the decisions we came to together will guarantee that my daughter is protected. He is amazing to work with. Thanks Roy

Been a customer for years the Imcomptencecy here is…read moreunbelievable. I do not recommend this place they are not helpful, Do not go here. 100% will not help when you get into an accident, they will only give you a number for claims and expect you to deal with it. If you want bad service come here. They will happily take your money and not do much when you get into accident. Try it for yourself and watch the disappointment. Customer service is lagging. They will not move a 1/10 of an inch if you find yourself in an accident. So much for a good neighbor State Farm is there. They only thing there good at is charging your card every month.

I have had great trust in, and great service from, Lillian Moore and her team for many years!read more