Beware of Unethical Practices!!! Their care approach appears to prioritize additional billable…read moreprocedures over standard clinical care. The hygienist (Juliet) insisted on optional procedures (laser, irrigation, and Arestin) for my wife before providing evidence-based SRP (Deep Cleaning), even though my wife's dental chart clearly showed 5 mm pockets and radiographic bone loss - early stage Periodontitis. When I requested to bypass these adjunct procedures and proceed straight to deep cleaning, they refused treatment for my wife, accused me of wanting them to commit insurance fraud as they wanted her to complete the optional procedures first. According to ADA/AAP guidelines, these adjuncts are not required as first-line treatment. Deep cleaning is the first-line, gold standard for any confirmed or suspected early-stage periodontitis. Most, if not all other offices would've scheduled SRP immediately based on her charts/x-rays. When I confronted them with this fact, Juliet said we were "not a good fit moving forward." and that I was "telling them how to do their jobs," even though I was simply citing standard treatment guidelines that they are not following. I have requested my records and will be going to a non‑shady family practice. I recommend everyone seek a second opinion before agreeing to elective adjunct procedures that this office frames as clinically necessary. Also be aware that many of their Google/Yelp reviews appear to come from profiles with low numbers of reviews, so I recommend taking them with caution. Additionally, double-check quoted prices for each procedure. On multiple occasions, this office overquoted me, and when I asked them to verify with my insurance, the price was drastically reduced.

My experience at this office was disappointing. The scheduling process felt rushed, which in…read morehindsight should have been a warning sign. While the staff was friendly and the office appears to have newer equipment, it seemed that the focus was more on using extensive imaging and billing insurance than on clearly communicating with the patient. Multiple X-rays were taken without proper explanation or discussion beforehand. If you are expecting a straightforward, routine first visit...this may not be the fit for you.

A random part of a tooth came off when brushing my teeth. Since I now had a new hole in my tooth I…read morefigured I should go see a dentist. I haven't in a very long time because of a very painful major procedure at a different dentist a number of years ago. I mention this because I was nervous to go to another dentist. Bright Now got me in the same day and each of the three on-site employees I dealt with were nice and polite. Even the 'no idea where she is' call center scheduling lady from earlier in the day was nice and funny. They got me in and out pretty quickly and at low cost (my insurance sucks). It was one of the best experiences I've had at a dentist ever.

So I would like to say that the dentist and his patient facing team are fabulous. I've never had a…read moreproblem with my dental work. I truly believe that this location engages in fraudulent billing though so just be very careful to monitor every service and make sure it's billed correctly.

The bedside manner and quality of care by Dr Lu and his entire staff are 5 star. Been coming here…read morewith my husband for years even back when their office was in Santa Ana/ Costa Mesa. Every hygienist does a great job and they don't try to upsell you with services. Nothing sleazy about this business. Office front desk staff are kind and friendly and knowledgeable as well. Never been disappointed!

I couldn't be happier with my Invisalign treatment at Healthy Smiles Dental Center. From start to…read morefinish, Dr. Lu and his team have been amazing. They have shown genuine care and made me feel comfortable at every step of my treatment, especially because I no idea what to expect. I officially finished my treatment today, and my teeth are so beautiful! Dr. Lu went above and beyond to ensure I was happy with my smile. He made sure to answer all of my questions from technicalities to financing. I also wanted to give a huge shoutout to Cynthia and Karen! They are always so welcoming and patient with me. I enjoy talking to them at every visit. When walking through the door, they know me by name, greet me warmly, and I can tell that they care about their patients. I highly recommend this office to anyone considering Invisalign. Your smile will be in the best hands and everyone here is so genuine.

Going to the dentist is not a problem for me anymore since I know this dentist, the amazing thing…read moreis " No Pain" at all, awesome! They have the best team to provide good customer service, and care quality! Michael Trinh

My family has been coming here for years now and we've always trusted Dr. Chavez and felt so safe…read moreunder her care. The facility is very clean and up to date. Her receptionists and hygienists are so kind and friendly; they always feel like family. She also gave me good references for more specialized care like for an orthodontist and an orthodontic surgeon and both times I was very satisfied.

Dr. Pearce is amazing. This is the best dental office I have been to in my entire life. Everyone at…read morethis office is amazing, friendly, and efficient. I highly recommend Bay Dental; my teeth have never looked so good or were in such great shape.

We were a little nervous at first since Bay Dental was assigned to us through our dental group --…read morebut wow, what a home run! From the gentleman who answered our call and got us in quickly, to the kind receptionist who checked us in, to the RDA who took our X-rays -- everyone was friendly, professional, and made us feel comfortable right away. Our exams went smoothly, and the dentist put together a clear plan to take care of a few crowns and other small items. The hygienist and dentist were both excellent -- especially for someone like me who gets a little high-strung when people work on my teeth. The best part was at the very end: the gal who scanned my mouth for my new crown noticed how tense I was and took a few minutes to help me relax. That kind of compassion is rare and so appreciated. Bay Dental truly exceeded our expectations. A professional, caring, and well-trained team that I'd recommend to anyone looking for quality dental care with a personal touch!

My husband and I have been going to Dr. Shireen since 2006-2007. There was a bit of a blip where we…read moredidn't go due to moving and raising our family but we made our teeth priority and went straight back to Shireen's office. From day one, they have been amazing and always looking out for us. Not just our teeth but working around our schedules and spacing things out to financially work with our insurance. And on a personal level, they feel like family! So much love and attention, I highly recommend their services!

My wife and I have been visiting Dr. Shireen for many years for all of our dental needs. Her…read moreentire staff is kind, friendly and very good at what they do. They personalize the care to make sure that you are as comfortable as possible, are excellent at communicating what you need to know and make you feel like you are their only patient. This entire team offers the kind of care I wish I could get everywhere. I only provided 5 stars for this office as it would not allow me to assign any more.

Dr. Le and his staff are truly amazing! Very nice, caring, gentle - just the best! We've been…read moregoing to Dr. Le for over 20 years, wouldn't go anywhere else!

Dr Le is by far the best dentist I have ever seen and I would give 10 stars if I could! I hated…read moregoing to the dentist for years, and finally buckled down and wanted to get braces before my wedding. The first dentist I saw gave me a horrible estimate and crushed my dreams of having things done in time with Invisalign. I'm so happy I decided to get a second opinion and see Dr Le! My Invisalign took about a year, and Dr Le was always there to help with any questions throughout the process. If you want to do invisalign, the process could not have been easier with Dr Le! Everyone in the office is kind and friendly, the atmosphere is very welcoming. They are very patient and explain things clearly so there is no fear or confusion. They are always willing to squeeze you in to the schedule and go the extra mile for their patients. I could not recommend them more!

My process for my teeth took about 2 years because my teeth were no where near straight! As I…read morefinish that process, my teeth came out looking amazing and I am so happy! I have been welcomed by the best service possible and trustworthy staff. Highly recommend if you want a bright smile!

Let me start by saying that my son has been a patient at Bristol Dental & Orthodontics since he was…read morea small child, he's now 16 years old. Over the years, we've trusted this office with his care and have remained loyal patients. Recently, he lost his retainers, so I reached out to inquire about getting replacements. What I experienced in response was honestly shocking and incredibly disappointing. The screenshots below show my correspondence with their office this morning, and the tone was dismissive, cold, and unnecessarily rude. As a long-time patient, I expected at least a basic level of professionalism and courtesy. Instead, I was made to feel like simply asking for clarification of out of pocket cost for replacement retainers was somehow an inconvenience to them. If this is how they treat families who have been with them for years, I would strongly caution anyone considering becoming a new patient. Customer service and communication matter just as much as the dental care itself, and unfortunately this interaction led to them never getting another penny out of me. I'm taking recommendations for a new dentist if you have one. Thanks in advance. FYI - the office manager, Maddie is the one I was corresponding with.

Best dentist ever. His teamwork is really friendly and always making you comfortable... and the…read moredoctor super nice and making kids happy

Dentist you can really trust, for your kids and your self,always reliable and works in a timely…read moremanner .

I went to Dr Fong after my orthodontic treatment to get Bioclear on 2 of my teeth and HIGHLY…read morerecommend him. I had a very tight timeline to get it done after I got my braces off since I was flying in from Northern California, and Dr Fong and his office did everything they could to accommodate for my schedule without compromising any of my comfort or the quality of work. During my appointments Dr Fong was very helpful with all my questions, offered his expertise, and overall made me feel very comfortable with the whole process. Dr. Fong was very detail oriented and helped me pick a perfect color match (you can't even tell which teeth have Bioclear), made sure my bite was good after treatment, and basically gave me the aesthetic I wanted without any interruption to my comfort. The procedure was painless in my opinion and I was able to have dinner with friends about 3 hours after without any issue. Would highly recommend Dr Fong to any of my friends and family!

I am writing this review from Vince B for Dr Fong…read more After my dentist retired in the last two years, I have been on a mission to find a new dentist who treats his patients as conservatively as possible. I was referred to Dr. Fong by a friend. AMAZING!! I received a complete thorough exam. He then explained his action plan for my needs. I also had the BEST cleaning ever by hygienist Sylvia. Annie at the front desk keeps everything running smoothly with a smile. Thank you again Dr. Fong and staff! I appreciate you all so much!