I recently visited the Bath and Body Works store located in the Crossgates Mall. I'm actually a bit…read moreof a fan of the company and frequent the one we have at our mall back home. This time around, we were in the road in Albany and I was looking to buy some body spray for myself and some lotions and whatnot for my kids. Unfortunately, my experience at this location was terrible. Upon entering the store, I was unable to find the body spray I wanted and one of my daughter's had a question about a product. Hoping to get some assistance, I approached one of the employees who was standing near one of the displays. To my dismay, the associate's behavior was unbelievably obnoxious. After saying hi to her, the associate made no effort to respond and didn't even ask what I wanted. She just gave me a disdainful look like I was offending her with my presence. When I explained my issue and requested help in finding the body spray, she rolled her eyes and walked away without providing an explanation as to what she was doing. I thought she was leaving. I returned to browsing and looking for the spray, but after a short while, the associate returned with the item I had been searching for. Obviously that's great. However, her disrespectful behavior continued. I wanted to express my gratitude, so like most adult human beings do, so I said "thanks". However, the associate didn't respond yet again. Instead, she rolled her eyes, as if me speaking to her was some sort of an inconvenience. Again I said "thank you" and she just walked away. I was like, WTF did I just witness?? As a result of this associate's appalling behavior and attitude, I made the decision not to make any purchases and just left the store. Why spend cash at a place where the staff is nasty? Forget about it.

If you have to deposit money in your account and then head to the Playboy Mansion for a party, that…read moremeans your day is all about Bank & Bunny. Sadly this has nothing to do with that. Not my favourite Bath & Body location at the incredibly busy and massive Crossgates Mall in Albany - and it seems like half of Albany was in here on the couple of occasions that I came in. We're fans of their stores in general, but this one isn't the most organized I've been to and can get a bit busy and cluttered.

Candles, candles and more candles!…read more I've walked by this store (in another mall) many times and was always curious to see what they had. This store is attached to Bath & Body Works and they seem to be owned by the same company. I'm usually someone who looks for candles at Walmart or in the home section of Marshalls, but next time I run out of them I may splurge on one from here. This store had an abundance of decent sized candles for $12.50. The scents were truly amazing and they had such a nice selection too! In addition to candles, they also offer candle holders. I like that they also offer holiday themed candles. Employees were friendly and asked if I needed help. Nice spot to check out if you are a candle fanatic.

Four friends and I came here for my birthday, and it was the best experience. We had cocktails and…read moreselected scents we liked, and with the help of Kristin, we created our own fragrances. Mine is my favorite perfume now. Kristin made the evening really fun and the result was amazing. I would recommend this to anyone for a special occasion or if you are justlooking for a new fragrance and wanna play perfumer for an hour.

What a fantastic place. Stopped in while visiting Hudson for the weekend and it was a wonderful…read moredate with my husband. We're always looking for new experiences and this was unique and fun. Kristin was fab in guiding us through our decision-making process to make our candles the best they could be. It's also nice that they have wine/cider/beer as well to elevate the night. HIGHLY recommend for a date night, girls night, whatever!

A delightful home decor shop that specializes in rustic, farmhouse style. Seasonal themes, candles,…read moreand faux flowers, berries, twigs, evergreens for all your decorating needs. There are ornaments and unusual vases and containers for your arrangements. The woman there spent at least 10 minutes giving me advice on a floral arrangement. They also have events occasionally as well.

The owner of this adorable shop is so down to earth and approachable. The shop itself calms the…read moresoul with its' beautiful background music. The items are a feast for the eyes. I want to buy one of everything when I shop at The Speckled Hen.

My family stumbled across Artisan Candles last year, and are so glad to have found it. This one-man…read moreshop is well-stocked with all manner of reasonably priced handmade beeswax candles, plus local honey, carved wooden spoons, and other items. Whether you're looking for tealights, tapers, votives, molded candles, or holiday gift items, you'll find them and more here. If you're looking for a Christmas present, you can't go wrong with Angel candles. They're unique, a little old-timey, beautiful, and only $11. Christian is on hand to answer all your candle questions and you can watch him work. Behind the little counter, you'll see his workshop and enjoy the satisfying sight of handdipped candles drying. Also, the whole store has that warm, sweet, comforting smell of beeswax.

From the owner: The candles in my store are all made with the purest beeswax and are made in my store. In my store…read moreyou find a selection of hand dipped angel candles, hand dipped tapers and various molded candles. Various candle holders are for sale as well.

My boyfriend and I went around the whole store smelling each candle just because we wanted to. She…read moremakes beautiful candles in the shapes of desserts that really smell like what they look like. All the candles are smooth and offered in multiple sizes and priced right. Owner was extremely helpful. You can even see the kitchen where she makes them. All the scents are exactly as advertised, strong and wonderful. There is a scent for everybody in this shop.

From the owner: Hand poured Soy Candles. Hand Made Goats Milk Soaps, Lotions, Sugar Scrubs and Bath Salts. Local…read moreArtisans include: VT Maple Syrup, Wood Signs, Vermont Threadnecks and Local Photography. Great Gifts and Reasonable Prices. The Ski Hut @ Wilmington Candle Company carries wholesale priced ski accessories. Hats, Gloves, Gators, Bandanas, Mens and Womens Snow Boots.

Hands down the best candles I've ever smelled. So many different kinds of crafts and home goods…read more You can find almost anything there and the owners are both friendly and so helpful. I had my daughters 2nd birthday party in their craft/party room and they were so helpful and accommodating and really made the party wonderful. They also do a lot of classes that are both fun and affordable. I definitely recommend this shop for all your crafting and candle needs. Don't buy the blueberry one though bc they're MINE lol.

From the owner: We are a co-op one-stop shop with over 60 local vendors in one store at all times! We also hold…read morebirthday parties, DIY classes and events.